Zostel Jaisalmer

Guests appreciate the staff's exceptional hospitality and friendly attitude. The fort location provides stunning views and a charming atmosphere, perfect for experiencing Jaisalmer's beauty and history.

Property was very good ***** with their hospitality. Food taste was awesome and properl ty location was breathtaking

I chose this property to stay on 12-13 October 2024, based on great reviews, but it turned out to be a total disappointment. The best feature is the stunning view of the city from within the fort of Jaisalmer. However, apart from that, the property and services are highly overrated. Despite the staff encouraging me to leave a positive review, I felt it was important to provide an honest account for future travelers. The rooms and social spaces are cramped, and the food is average at best. I opted for their airport pickup and drop-off, which turned into a nightmare. They charged Rs. 850 for pickup and Rs. 800 for drop-off, but the price seemed arbitrary. The vehicle was a non-AC Tavera that broke down, and the driver lost his way twice. It felt like a scam, especially since they took the payment upfront, leaving me no time to seek alternatives. For the desert safari, I chose their recommended option at Rs. 2500 per person, advertised as being on private property of Zostel owners. We were picked up in a non-AC van and had to stop for a 30-minute camel ride to reach the campsite. The food served there was unhygienic, and the bedding was too. The only highlight was the open starry sky at night. The plates and utensils were also unsanitary, and there was no entertainment or activities, like music or dune bashing, as promised. Additionally, the staff expected tips at the end of the safari, which felt inappropriate given the experience. Overall, this is not the best Zostel I’ve stayed at. I’m disappointed that my trust in the reviews for Zostel Jaisalmer led to such a poor experience.