Our two-night stay was a terrible experience, with absolutely no service from the hotel. We had to carry all our luggage ourselves. When we, a family of three, asked for an extra blanket, they refused unless we paid 20,000 Korean Won. The room had a huge noise at night. At first, I thought it was the air conditioning, but then I realized it was the refrigerator. I couldn't sleep, so I got up and unplugged the fridge. Just when the fridge quieted down, the air conditioning started making a loud noise too. The soundproofing was also very poor. Being close to the road, the windows didn't block out any noise. My room type included a large bathtub, and even at night when we were asleep, I could hear the sound of water running from the bathtub in the room above. In short, I didn't get a good night's sleep either of the two nights. My neck even got stiff and I couldn't move it, as the pillows offered no support at all. The bedding seemed to be very old, and the sofa in the room was dirty. On the second night, the replacement towels had a strange smell. I suspect all the positive reviews for this hotel are fake. The front desk staff didn't speak Chinese, only English, which I understand – we can use a translator. However, you're not allowed to eat takeout in the room, and children aren't allowed in the hotel pool after 8 PM, it's only for adults. I'm truly speechless. I even suspect these rules are only for Chinese guests. The experience was extremely poor.
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