9 Tapdong-ro, Samdo 2 (i) -dong, Jeju City, Jeju Province 63166, South KoreaView hotel details
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Guest Reviews of Palace Hotel Jeju
7.8/10
Good
186 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities6.9
Service7.5
Cleanliness8.1
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All reviews(186)
Positive reviews(163)
Reviews with photos/video(54)
Great location(71)
Nice sea view(29)
Easy to get around(21)
Great value for money(20)
Convenient for shopping(19)
Friendly host(16)
Awesome stay(14)
Small room size(13)
Negative reviews(23)
YonyTruman
Standard Twin Room with Ocean View Non smoking
Stayed in Oct 2025
Solo traveller
3 review
9.0/10
Great
Posted on Nov 7, 2025
The hotel is conveniently located near the airport which makes it really convenient for short stays like mine! The bus stations were also mostly less than 10min away which made traveling accross the island very pleasant 🤭 I look forward staying there again in a future stay to Jeju 🫶🏻
Traveler 4A
Standard Twin Room with Ocean View Non smoking
Stayed in Jul 2025
Family
3 review
6.0/10
Posted on Aug 9, 2025
The housekeeper came to my room sharp 11am to start cleaning my room even though l had not checked out. The reception service is very bad as well. Very unprofessional
AMIR DIANALAN (최제원)
Standard Twin Room with Ocean View Non smoking
Stayed in Dec 2024
Travelling with friends
21 review
10/10
Outstanding
Posted on Jan 22, 2025
Strategically Good Location near airport. Easy to find the hotel. And good thing it's 24hrs front desk so you don't need to worry about late checking in. Will surely book again.
Dilipkumar S
Deluxe Twin Room
Stayed in May 2025
Family
3 review
4.5/10
Posted on Jun 21, 2025
I did not have a pleasant stay at Jeju Palace hotel.
Location - Good
Bathroom/WC - it’s meant for 3 pax but bathroom/WC is combined so can’t share. After someone baths, the entire toilets gets wet coz there is no separation between bath area and WC.
Gym/Sauna - On the website it’s stated as available facilities in the hotel. However, we only found out it’s payable when we wanted to use. Misleading.
Parking - Unalike advertised, there are very limited parking lots - first come first serve basis. Need to park across the street from 6 pm to 9 am. Hence, I had to move our rented car up and down daily. Quite troublesome.
Check-out - Staff did not allow late check-out. I had to leave at 11 AM sharp else for every hour of late checkout, we would have incurred 10k KRW. Very unreasonable and inflexible.
All in all, I was looking for a decent hotel, with parking, gym and a little late check out. Most hotels give 1-2 hrs of late checkout out.
Desmond Nonis
Standard Twin Room with Ocean View Non smoking
Stayed in Apr 2025
Couple
6 review
7.0/10
Posted on Jun 2, 2025
Did not try the food as it was a simple buffet catering more for Asians, there was no egg station in sight or even a bread corner for bred lovers.
Henny Kosasih
Standard Twin Room with Ocean View Non smoking
Stayed in Feb 2025
Family
63 review
8.0/10
Very good
Posted on Apr 8, 2025
A little bit old. But still ok. Quiet at night. Near ocean suites hotel the one day tour pick up point.
Happy happy travels
Standard Twin Room with Mountain View Non smoking
Stayed in Feb 2025
Solo traveller
6 review
7.0/10
Posted on Apr 3, 2025
This hotel is cheaper than others in average. When I searched for 4 stars hotel, this hotel pop up but it doesn't look like 4 stars at all. I would give 3 stars. The front desk staffs dont speak English at all. I had to use language translate app for communication.
Exna 2403
Deluxe Twin Room
Stayed in Jul 2024
Family
10 review
6.0/10
Posted on Aug 29, 2024
2 of the man in charge of the front desk were unfriendly and looking fierce when we checked in. Upon checking out on the4th morning, we tried to ask them to assist in getting a taxi as I we have an early flight which they were reluctant. However, they complied but shouted at us to sit tight while he called for a taxi. This was uncalled for. Will never stay again even if the offer is free.
Guest User
Standard Twin Room with Mountain View Non smoking
Stayed in Oct 2024
Couple
3 review
10/10
Outstanding
Posted on Dec 3, 2024
Nyce hotel , not too far from the airport probably 30mins drive. Centrally located in old jeju, close to the shopping areas and if you are booking tours then the pick up point is close to this hotel.
Guest User
Standard Twin Room with Ocean View Non smoking
Stayed in Sep 2024
Couple
5 review
8.5/10
Very good
Posted on Oct 7, 2024
Location is perfect if you want to be close to shopping area , airport and restaurants. It’s a little old but that’s fine. For the price the location is great.
Guest User
Standard Twin Room with Ocean View Non smoking
Stayed in Jul 2024
Couple
1 review
9.5/10
Amazing
Posted on Aug 31, 2024
Overall great experience with location, views, but need improvement on amenity kit
Guest User
Standard Twin Room with Ocean View Non smoking
Stayed in Jun 2024
Family
2 review
10/10
Outstanding
Posted on Jul 10, 2024
Good space and location. Was realy tired from red eye flight and it provided a great place to rest.
Balapapa_86
Standard Twin Room with Ocean View Non smoking
Stayed in Jun 2024
Family
4 review
8.0/10
Very good
Posted on Jul 3, 2024
Beautiful seaside viewed🩵🩵🩵🩵🩵 thanks for having us. Jeju blue bada & orange gyul🍊
Guest User
Standard Twin Room with Mountain View Non smoking
Stayed in Aug 2024
Family
40 review
9.5/10
Amazing
Posted on Oct 7, 2024
Everything ok, room rather small.
Guest User
Standard Twin Room with Mountain View Non smoking
Stayed in May 2023
Family
9 review
3.5/10
Posted on Jun 17, 2023
It’s sad that the staff here don’t speak English except the manager. It was so rude the housekeeper knocked our door at 11.02 a.m in the morning and told us need to check out. We know we were late 2 minutes but at least they should make a call, not knocking the door and told us must leave (speaking Korean, not English) not many things to look or eat around this area. Come to downtown of Jeju with many nice hotels and still closed to the airport, won’t comeback