Hotel Joy Reviews

The place is so nice. Near some of jeju tourist attractions and very convenient and price to service. Not clean some of the parts in the room but it still okay

This is by far the worst hotel I have ever stayed at. Could not flush the toilet bowl. Imagine what's gonna happen if you cannot flush the toilet bowl. I tried to contact the owner. I sent gmail. But there was no reply. I sent a message through trip.com. But there was no reply. I stayed here for 3 nights. But I didn't see anybody at the reception. There was only one way to contact the owner. It's Korean phone number. I only have Japanese phone number. So It's gonna be an international call. Anyway, if nothing happens, it's ok. But if something happens like they don't change the towel, which happened, there's no way to contact the owner

Pc is not working and there is no breakfast

Near airport easy check in person at the front speaks English so it wasn't difficult to understand check in process. I did last minute booking and late arrival almost 12 am and I was still able to check in foreigner friendly big and spacious place!

The location was very good but very poor service and dirty, also bed conditions damage can't sleep well.

Very terrible check in process! The Cust service lady (Liu) required us to pay extra cash for 3rd person during on webcam communication with her, which we have fully paid through TrIp.com for 3 adults with breakfast! Luckily we managed to contact TrIp.com about this extra changes things required by hotel, trip.com have confirmed our booking is fully paid, and Trip.com called twice to the hotel, then settled! It took an hour wasted just waited the clarification process!Beware of these kind of scam !!!! Will not recommend this hotel to my friends and relatives for sure !!!

No heating, and communication was difficult.

Chip hotel to stay in Jeju. The room is clean and good place enjoy the place.

Good location but it’s look more like motel than hotel with bad condition.

Good hotel

It feels a bit too old-fashioned. However, the room is spacious and the value for money is good. The location is good.

I booked this at the last minute, but the accommodation was great! It was comfortable inside, and I plan to stay here again next time I visit Jeju Island. They were also very kind and helpful with the guidance in the evening!

I was a bit flustered at first because I had to check in and check out using a kiosk, but I like it because the transportation is convenient.

A tired room on the 9th floor. Two computers for games in the room. Check-in and check-out are done through a machine, meaning you have to do it yourself. The breakfasts are poor. The hotel is probably closing for renovations. The air conditioner remote didn't work.