Hotel the One

Hotel the One Reviews

Hotel the One

33, Sajang 3-gil, Jeju, Jeju Province, 63136, South KoreaView Hotel Details
Hotel the One
Hotel the OneHotel the OneHotel the One
Check available rooms for your travel dates
We Price Match
1 night

Hotel the One Guest Reviews

4.3/5
Very Good
227 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
Filter by:
Sort by:
All reviews(227)
Positive reviews(209)
Reviews with photos/video(39)
Great value for money(18)
Easy to get around(18)
Convenient for shopping(16)
Classy environment(13)
Close to airport(13)
Friendly front desk staff(8)
Too many mosquitoes(7)
Tasty food(7)
Negative reviews(18)
sersel
Standard Double Room
Stayed in May 2024
Couples
36 review
4.5/5
Great
Posted on May 7, 2024
Even though the area wasn't super busy, it was still close enough to the shopping street and duty-free shops, which was handy. It was also quiet at night, so we could sleep well. The room was clean and a good size, with a huge double bed that was perfect for couples. The people at the front desk were really nice and helpful. They helped us a lot, like getting back things we left at another hotel and printing papers for us. We really appreciated their help. Overall, I would definitely think about staying at this hotel again in the future.
Михаил Васильков
Standard Twin Room
Stayed in Apr 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Apr 15, 2024
Clean and comfortable hotel with spacious rooms and good bathroom. Also beds are very comfortable. But the linen sometimes was worn-out. What I didn't like: no table and chairs, no wardrobe, air conditioner either didn't work or very hard to understand settings.
Anonymous User
Standard Twin Room
Stayed in Apr 2024
Travel with friends
4 review
3.7/5
Posted on May 2, 2024
Hotel lobby have a pleasant scent...Room is quite spacious and clean
Michael
Deluxe Family Twin Room
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Jul 10, 2024
The currency exchange amenity was not available. Besides that, very clean and great location.
Response from Property: Hi, customer.Jeju The One Hotel. First of all, thank you for your precious review.Thank you for being able to join our Jeju The One Hotel on your precious journey.I am truly happy that you had a comfortable time during your stay. I would appreciate it if you could stay with us at The One Hotel during your next visit to Jeju
Guest User
Deluxe Family Ondol Room
Stayed in Jun 2024
Solo travellers
19 review
4.0/5
Very Good
Posted on Aug 12, 2024
Was very suprised to find out that the ‘bed’ was just a quilt on the floor. I thought we would at least be provided some kind of matress. Hotel location was good and would stay again choosing a room with an actual bed.
Response from Property: Hi, customer.Jeju The One Hotel. First of all, thank you for your precious review.Thank you for being able to join our Jeju The One Hotel on your precious journey.I am truly happy that you had a comfortable time during your stay. I would appreciate it if you could stay with us at The One Hotel during your next visit to Jeju.
PurpleT
Standard Double Room
Stayed in Apr 2024
Solo travellers
20 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Hotel staff was friendly and helpful. Room was clean and comfortable. It’s walking distance from a lot of restaurants and shops. My only wish would be to adjust the A/C myself and not rely on ‘ central heating’, if it weren’t for the windows, my room would have been a sauna… But overall nice hotel.
cklee0709
Standard Double Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Excellent. Good for family and solo Traveller..
Guest User
Standard Twin Room
Stayed in Feb 2024
Solo travellers
2 review
4.2/5
Very Good
Posted on Feb 15, 2024
Is near city center! Cheap and clean But the room is quite small.
Andreag
Standard Double Room
Stayed in Aug 2023
Solo travellers
13 review
4.0/5
Very Good
Posted on Aug 13, 2023
Nice hotel, good service and position. Plenty of bars and restaurants nearby.
Chee Wee Chen
Standard Twin Room
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 10, 2024
better than maison glad
Thetripmaster
Standard Double Room
Stayed in Sep 2023
Travel with friends
1 review
3.7/5
Posted on Sep 17, 2023
It was pleasant stay
Guest User
Standard Double Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
It's quite clean overall. The room is cleaned every day. I stayed there for three days as a girl. It was quite safe. There is a small refrigerator in the cabinet. New mineral water is put in the refrigerator every day. The handsome guy at the hotel front desk was also very polite when checking in. He told you that there is no toothpaste and toothbrush, no smoking, shower gel, shampoo and conditioner, and the bathroom is separated into dry and wet areas. The place behind the door has always been a little dirty, but it's not a big problem, so I didn't care. On the third day, I asked the hotel front desk lady to help me get a taxi. Show her the Korean address and pictures of your destination, and that's it.
Original TextTranslated by Google
6/11
Guest User
Standard Twin Room
Stayed in Aug 2024
Travel with friends
2 review
2.3/5
Posted on Sep 3, 2024
The room was OK, but the smell of kimchi was unbearable. The main thing was that I arrived at 11pm. When they checked me in, they found that the name I booked was not the name on my passport, but my friend's. They refused to let me in and made us wait for more than an hour. I was very tired from the flight, and I felt very wronged. I cried for an hour after checking in. I might have a poor psychological quality because I couldn't speak the language, and they ignored us. They even asked us to sit next to them, but they insisted on standing and waiting. They called us and said that the name was wrong. My boyfriend also blamed me. I also blamed myself. I thought it was my problem. As a result, we changed to another hotel. They checked me in immediately. I explained the name problem a little bit. They only looked at the order and let me stay. Their attitude was also very good! I was really convinced. I had emails and order information. Why didn't they let me stay? It was an old man, probably in his fifties. It really made my trip very unhappy. I booked two nights. The woman at the back was very nice and helped us get a taxi. It was great
Original TextTranslated by Google
Response from Property: It’s The One Hotel in Jeju. We sincerely apologize for the inconvenience caused to you due to failure to meet guest expectations during your stay. The valuable opinions left by customers have been conveyed to the relevant departments, and we will thoroughly study them and work hard to improve them. We will work hard to meet everyone with better facilities and services in the future. Thanks.
Guest User
Junior Suite
Stayed in Aug 2024
Family
6 review
4.2/5
Very Good
Posted on Aug 31, 2024
Overall, I am satisfied with the family room. The room is large and can accommodate a family of three or four. The location is very OK. It is in the city center and quiet in the bustling city. It takes 10 minutes to walk to Baojian Road. It is also convenient to the bus station. If you want to soak in the sea, don't choose this place. Otherwise, you should live in the city center. The waiter can speak a few English words, which is not easy in this place. I wanted to ask for an extra quilt. I communicated with him for five minutes with great effort. In the end, I was told that the extra bed and quilt would cost 50,000 won per night. This is a bit like **. Then the instant noodle bowl I bought here didn't come with a fork. I asked the waiter to borrow a fork and chopsticks. He told me very politely that he didn't accept it and went to the CU next door to buy it. In general, the price of more than 700 yuan per night is worth it in the peak season, and 300 yuan per night in the off-season is more worthwhile.
Original TextTranslated by Google
Shutian
Deluxe Family Twin Room
Stayed in Aug 2024
Solo travellers
17 review
4.0/5
Very Good
Posted on Sep 21, 2024
The room is not very big, the location is average, but you have to wait until 3pm to check in, which I think is very inhumane. Many people are waiting in the hotel lobby.
Original TextTranslated by Google