Hotel the One

Hotel the One Reviews

Hotel the One

연동 Sajang 3-gil, 33, Jeju, Jeju Province, 63136, South KoreaView Hotel Details
Hotel the One
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1 night

Guest Reviews of Hotel the One

8.3/10
Very good
476 review
Verified reviews
Location8.6
Amenities8.0
Service8.2
Cleanliness8.4
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All reviews(476)
Positive reviews(434)
Reviews with photos/video(90)
Great value for money(40)
Easy to get around(36)
Convenient for shopping(32)
Close to airport(20)
Perfect for business trips(18)
Large rooms(15)
Strange smell in room(12)
Friendly front desk staff(12)
Negative reviews(42)
_WeChat48828****
Standard Double Room
Stayed in Nov 2025
Family
30 review
9.7/10
Amazing
Posted on Dec 7, 2025
A family of three with a three-year-old child. Upon check-in, we were told that a double room couldn't accommodate three people and we'd have to pay extra to upgrade to a triple room. Just a heads up for any families of three planning to book! **Facilities:** The sky garden is quite nice, and you can smoke there. **Hygiene:** The hygiene details were pretty good. **Environment:** It's quite close to the pedestrian street, and there are many public transport routes nearby, making it convenient to get around.
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M54999****
Deluxe Family Twin Room
Stayed in Jul 2025
Family
12 review
10/10
Outstanding
Posted on Nov 11, 2025
The room was very clean and spacious, with plenty of dining options nearby. Getting a taxi was also very convenient, and it was close to shopping. Overall, everything was great, and the price was affordable. For a summer vacation, this price offers really good value for money.
Original textTranslated by Google
Response from Property: Hello, this is customer Jeju No. 1 Hotel. Thank you so much for using our hotel and leaving a great review. Customer reviews are very helpful for other guests' choices. We hope to see you again next time! Have a wonderful day!
Tiffany Cheong
Standard Twin Room
Stayed in Jul 2025
Travelling with friends
9 review
8.0/10
Very good
Posted on Aug 22, 2025
The carpark is kindly small but the staff is friendly and guide us while parking. The room is clean but there is no chair and desk which is kind of inconvenient as there have no space to put things. There has a convenience store right next to the hotel.
Response from Property: Jeju Hotel The OneThank you very much for using our hotel and leaving helpful and valuable feedback. However, we are very sorry for disappointing you by not meeting the expectations you had while visiting our hotelIn our next visit, we will greet you in a better way than you expected.Thank you.
Guest User
Standard Double Room
Stayed in Nov 2025
Travelling with friends
2 review
8.5/10
Very good
Posted on Dec 10, 2025
Nice staff good service☺️☺️
M482134****
Standard Double Room
Stayed in Jun 2025
Solo traveller
35 review
10/10
Outstanding
Posted on Aug 26, 2025
Location: Very convenient, with a convenience store right nearby. Service: Some staff speak Chinese. Facilities: Well-equipped. Cleanliness: Clean.
Original textTranslated by Google
Response from Property: Hello, this is customer Jeju No. 1 Hotel. Thank you so much for using our hotel and leaving a great review. Customer reviews are very helpful for other guests' choices. We hope to see you again next time! Have a wonderful day!
Anonymous User
Deluxe Family Twin Room
Stayed in Jun 2025
Travelling with friends
1 review
9.5/10
Amazing
Posted on Sep 10, 2025
The environment was decent, and it was clean. While it's tucked away in a small alley and a bit of a walk from the main road, the area has plenty of convenience stores and various snack shops. Plus, it's quite quiet.
Original textTranslated by Google
Response from Property: Hello, this is Hotel The One Jeju. Thank you for staying with us and leaving a positive review. Your review will be very helpful to other guests when making their next choice. We hope to have the opportunity to welcome you again. ^^ Have a nice day. Thank you.
Guest User
Deluxe Family Twin Room
Stayed in Apr 2025
Family
3 review
2.0/10
Posted on May 11, 2025
The worst hotel I’ve ever been. Room was so dirty. And after 3 days of cleaning, they didn’t clean the floor. And the worst thing was the service of the front desk. The man’s attitude in the front desk was awful.
Guest User
Deluxe Family Twin Room
Stayed in Sep 2025
Family
5 review
8.5/10
Very good
Posted on Oct 25, 2025
Perfectly clean. The room we stayed in was small and just big enough for two beds so really just a place to sleep.
Response from Property: 안녕하세요 고객님 제주 더원 호텔 입니다:) 다음에 다시 저희 더원 호텔과 함께 해주신다면 더욱 안락하고 편안한 추억을 드릴 수 있도록 노력하겠습니다.저희 더원 호텔을 방문해 주셔서 감사합니다.
Hong Kong poor traveller
Standard Double Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on May 25, 2025
good location. We can walk to bus stop, duty free shop and bbq pork restaurant within 10 minutes. The sakura outside our hotel is beautiful. We enjoy the stay in this hotel.
Guest User
Standard Double Room
Stayed in Aug 2025
Couple
2 review
8.5/10
Very good
Posted on Sep 21, 2025
Room was definitely on the smaller end but it was cozy. Toilet bowl and bath area is separate , comes with 2 bottles of water. Location is quite convenient with 8 mins walk to the nearest shopping street with plenty of food options
Response from Property: 您好,顧客濟州一號酒店。非常感謝您使用我們的酒店並留下好評論。顧客留下的評論對其他顧客的選擇會有很大的幫助。希望下次也能有機會再見到您^^祝你度過愉快的一天
Eric 779
Standard Twin Room
Stayed in Feb 2025
Travelling with friends
27 review
10/10
Outstanding
Posted on Mar 29, 2025
Perhaps it was the off-season, but 260 HKD a night was an absolute bargain, and the facilities were great.
Original textTranslated by Google
Response from Property: This is Jeju The One Hotel :) First of all, thank you for your valuable review. We are grateful that Jeju The One Hotel was able to be a part of your precious journey. If you stay with us again on your next visit to Jeju, we will repay you with even better service and the best possible conditions.
M329506****
Deluxe Family Twin Room
Stayed in Jun 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Jul 27, 2025
The hygiene and service were both excellent. I'd highly recommend staying here when visiting Jeju Island. There are also plenty of restaurants nearby. It's just over a ten-minute walk to the two duty-free shops on Baojian Road, and there's a pedestrian street perfect for a stroll. On our last day, we ran out of Korean Won and couldn't book a taxi through any app. A wonderful gentleman at the front desk (an 'uncle' figure) was incredibly kind; he exchanged his personal Korean Won for our RMB so we could pay for our taxi. What's more, he could communicate in Chinese, which was a huge plus. As a first-time visitor to Jeju Island, I was truly grateful for his help. He was an absolute lifesaver, especially with our early morning flight! I'd definitely recommend this place to fellow travelers. The accommodation price was also very reasonable, even in July.
Original textTranslated by Google
Response from Property: Hello, this is customer Jeju No. 1 Hotel. Thank you so much for using our hotel and leaving a great review. Customer reviews are very helpful for other guests' choices. We hope to see you again next time! Have a wonderful day!
M39312****
Standard Twin Room
Stayed in May 2025
Family
12 review
6.0/10
Posted on Aug 24, 2025
Facilities: Quite basic, just essential amenities. Cleanliness: Generally tidy, but the room had a slightly musty smell. Location: It's on a hill, but not too far from the bus stop. Service: Decent. The Wi-Fi wasn't working during check-in, but the front desk quickly arranged for someone to fix it, and they were quite efficient.
Original textTranslated by Google
Response from Property: Hello, Jeju One Hotel. First of all, we sincerely apologize for the inconvenience you experienced while using our hotel. All issues you've raised will be addressed by all departments. We look forward to welcoming you back to our hotel with an even better experience that exceeds your expectations. Thank you.
M8564****
Standard Twin Room
Stayed in May 2025
Travelling with friends
12 review
9.5/10
Amazing
Posted on Sep 13, 2025
The room wasn't very spacious, but overall it offered good value for money. The location is very convenient. We arrived late on a night flight, and there was someone at the front desk. Nearby, there was a delicious late-night fried chicken place, very popular with locals. Convenience stores and pharmacies are also easily accessible. Public transportation is very convenient as well.
Original textTranslated by Google
Response from Property: Hello, this is customer Jeju No. 1 Hotel. Thank you so much for using our hotel and leaving a great review. Customer reviews are very helpful for other guests' choices. We hope to see you again next time! Have a wonderful day!
M473782****
Standard Twin Room
Stayed in Oct 2025
Solo traveller
22 review
3.0/10
Posted on Dec 4, 2025
Terrible location, terrible breakfast, terrible service.
Original textTranslated by Google
Response from Property: Hello, this is Hotel The One Jeju. Thank you for staying with us and for your valuable feedback. We sincerely apologize for disappointing you by not meeting your expectations during your visit. We will share your feedback with all departments to resolve the issue. We will strive to exceed your expectations on your next visit. Thank you.