Anonymous User
July 24, 2023
The location of this hotel is conveniently close to the airport. However, customer service is lacking. The people working in the front desk needs to be more friendlier to guests . It would also be nice if they have a designated front desk that caters to foreigners because it was somewhat hard to communicate. The whole time we can hear the people above us and even if you tell the people working in front, they seem like they don’t want to do anything about it or they simply don’t comprehend. The breakfast buffet is mediocre and overprice. Staff also has no customer service whatsoever. They don’t even ask if you’re finish with your plate. They just grab it. I would not stay in this hotel again