Name: Orient by Isrotel Exclusive
Address: Emek Refa'im St 3, Jerusalem, Jerusalem District, 9310402, Israel, Emek Refa'im St 3, Overseas, Israel
Rating: 4.4

All reviews

Positive reviews

Overall it was nice,
 we asked for a few requests and didn't get a response. And early in the morning the cleaners woke us up. It wasn't nice. There is room for improvement.

Nice hotel in good location. Close to old city. Clean.
Nicely decorated.

The room is exquisite and the service is in place.

Sauna

Restaurant

24 hour reception

Currency exchange

Parking

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

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English

Chinese

All Room Types

Orient City View Room

Orient Room

Templer Deluxe Room

We checked in to the hotel for a 2 night weekend stay. We had booked a room with an Old City view. Unfortunately, the view was of another hotel opposite, the First Station and the Mount of Olives. If I leaned out if the window and looked left I could see the Old City.  The room was very tastefully furnished, with a comfortable bed and spacious bathroom with separate bath and shower.  The hotel has a shallow indoor lap pool, next to a well equipped gym. There is an outdoor infinity pool on the roof with amazing panoramic views in 3 directions. It gets windy up there and the pool was very cold.  There is an indoor meat bar on the roof, which we went to, but left soon after as it was freezing at night. I would recommend improving the heating in there.  Breakfast was a very high standard with an excellent selection and high quality. Hot drinks and eggs are served to the table.   Dinner on Friday night was the best I'd ever had. There was an extensive selection with very good meats in the carvery. The food was further enhanced by the excellent service by the dining room staff.  We also enjoyed treatments in the spa. The spa receptionist was very friendly and helpful.  The lobby bar serves good cocktails and food.  The staff in the hotel are very service oriented, from the room cleaners, to the reception staff (apart from one rude receptionist). Fadi at reception ensured that the guests got the best service and should be commended.

Terrific hotel stay! The Orient is well kept, clean and beautiful. The room is spacious and bathroom luxurious. Fitness and pools are top notch and immaculate. Friendly staff and large property with indoor and outdoor spaces. Good Wi-Fi. Near great restaurants but not in the center of the city. Doesn’t have international outlet/ USB charger in room

Excellent hotel Great rooms, super friendly service and awesome breakfast. Prime location... Speculator view from the roof top swimming pool... Very clean and gives a perfect Jerusalem experience... Roof top special chef restaurant. 

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53.3km from Ben Gurion International Airport

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Discover 112 reviews of Orient by Isrotel Exclusive, rated 4.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Orient by Isrotel Exclusive Reviews: 112 Verified Reviews Latest 2024 | Trip.com

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