City Comfort Inn (Jiangmen Xiangshan Park)

Overall, the experience exceeded expectations. The rooms were well-lit and equipped with all necessary toiletries. The service was attentive and meticulous, and the elevators and hallways were clean and orderly. The hotel was conveniently located, making it a great choice for travelers.

I've stayed twice. The rooms are bright and clean with great natural light, the beds are soft and comfortable, and the bathroom is very clean with a separate shower and toilet. The hotel is quiet overall, parking is convenient, and the value for money far exceeds other hotels in the same price range. I'll definitely choose this hotel again next time I travel to Jiangmen!

Upon arriving at the hotel, we found it was an old hotel undergoing renovation. The notice stated there were parking spaces, but upon arrival, we found only a small alleyway next to the hotel where we had to take an elevator to the second floor. Since we arrived around 4 PM and were going out for dinner at 5:30 PM, we parked in the alleyway. However, when we went to retrieve our car, we noticed a rattling sound coming from the left side of the rearview mirror, as if it had been damaged in an accident. We immediately asked the hotel to review the CCTV footage to see if any car had been hit. Since reviewing the video would take time, we trusted the hotel staff and asked them to check it when we returned from dinner. I checked the CCTV footage again to see if any cars or people had bumped into our car. When I returned, I asked the hotel staff again, and they said the colleague in charge had moved out. However, another male staff member had also checked, and when I asked him, he insisted that no car had hit ours. But I completely don't understand why the rearview mirror would break after only parking in the alley for an hour and a half… We are certain our rearview mirror is working properly. Then, the person in charge of checking the CCTV footage never showed any further issues, and no staff member has responded to my inquiries about the CCTV results. I am extremely angry! I simply cannot believe that if no one touched my car, and the staff knew I stayed in the room, why didn't the person in charge of checking the footage respond to me? If I had known that the hotel's free parking was just parked in a narrow alley next to the hotel all day, and that the elevator for the parking lot was very old, I wouldn't have booked this hotel! The hotel advertises free parking, but the actual parking conditions are appalling. Anyone planning to book this hotel should be extremely cautious and avoid being scammed. The hotel room rate is a minor issue; the lack of security for your car and belongings is far more serious. Traveling during the National Day holiday should be enjoyable, but this incident is infuriating. When we parked on the alley, we clearly told the staff that I would be leaving at 5:30 PM and didn't want the hassle of taking the elevator to the second floor. We planned to park there after lunch. If I had known that parking on the alley would damage the rearview mirror, I wouldn't have parked there. Other cars were also parked on the alley at the same time. The room was clean overall, but the bedding was very worn and grayish-white. The bathroom ventilation was extremely poor; there was no airflow at all, and the odor from the bathroom flowed back into the room, making it very smelly and musty. The soundproofing was terrible; I could hear everything the other room was doing, including a child yelling… It was truly unbearable… This morning, I saw trash from the other room in the hallway – it was disgusting. It was the first time I'd ever seen a hotel hallway filled with garbage… Overall, the experience was extremely poor. The hotel staff said the room was an upgrade to a mountain view room, which would be quieter, and the breakfast was more substantial than in other city hotels. If the hotel cannot provide free parking or the parking conditions are this terrible, they should cancel the free parking to avoid accidents and inconvenience for both the hotel and its guests! The guest's car was damaged, and the guest must bear the responsibility... Furthermore... I've stayed at city hotels several times before, and each time I've been satisfied. I never imagined such an unbelievable thing would happen this time... What was supposed to be a happy National Day holiday turned into a series of unpleasant incidents. The person in charge hasn't given a clear explanation, which is extremely disappointing and infuriating. The car mirror is broken, and I have to pay extra for car repairs... This trip to Jiangmen has been a painful experience. The car mirror is broken, I chose the wrong hotel, and this unpleasant incident occurred. I hope the hotel will thoroughly investigate the incident; at the very least, guests have the right to know what happened to their car while it was parked outside the hotel for an hour and a half.

性價比滿滿，這個價位居然還包含一家人早餐，太划算了。去了陳皮博物館和梁啟超紀念館，距離很近，推薦入住。

服務員態度十分惡劣，十分不愉快

環境：就在馬路邊，不過門頭比較小，容易走過、可能河在老城區的原因吧。內部環境裝修還酸可以的 設施：房間需要用的都有，而且一樓還有免費飲水區，方便不用回房間再拿水 服務：服務態度很好，因為車在樓二樓，前台小姐姐還會幫忙指引

房間佈局合理整潔乾淨，通風采光都很棒，前台辦理入住很快，服務温柔有禮貌。周邊出行便利，安靜宜居，性價比超高，是一次很舒服的入住。

很好，晚上很安靜，隔音也好，環境也好服務也好

來到江門這座中國陳皮之都旅行，這家酒店會是我的優先推薦。整體硬件和服務都在線，工作人員服務熱情友善，客房乾淨整潔，配套設施齊全，房間空間寬敞，很適合親子家庭入住。早餐品類豐富，分量實在，吃得很滿足。地理位置得天獨厚，去往小鳥天堂、圭峯山、梁啟超故居、陳皮村都十分便捷，出行遊玩省心省力，體驗感很棒👍