This was my first trip to Jiangmen, and I picked a hotel that looked decent online. Well, it certainly lived up to its name, giving me quite the 'surprise'. First off, the room's facilities were old and worn. The key card slot was loose, and the power cut out several times, which was pretty scary. The staff's handling of the situation was very unprofessional. After they moved me to a different room, the first thing I saw was small cockroaches – I'm not kidding, they were right by the sink. I immediately decided not to use any of the toiletries or cups and quickly ordered disposable ones online. The bathroom had a wet and dry separation, but the door wouldn't close properly. If I hadn't laid down towels, the whole place would have been flooded after my shower. There were just too many complaints, including the self-serve coffee. Come on, it's free coffee, can't you at least provide a larger mug? The disposable cups were filled to the brim, and it spilled everywhere when I tried to carry it. Very unhelpful. Overall, the experience was terrible, and I do not recommend staying here.
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