Courtyard by Marriott Jiangyin

1. The hotel room is relatively small and the room facilities are average. Just using Wanyi’s name. 2. It is really troublesome to find the hotel. It is located on a small road behind the mall and driving is very troublesome. 3. Breakfast is average, not outstanding. The room rate of nearly 500 yuan is low value for money 3.

The hotel is very small and we couldn't find it. We were looking for it for a long time. I asked him to upgrade it for us and he upgraded it to an executive king room. It turned out to be a big pillar. The most important thing is that there are no windows and it was suffocating. We didn't follow up in advance. We said, it’s time to change... Tired

The air conditioning in the room is obviously insufficient, the ventilation equipment is poor, there are no windows, the space is small, and there is a strange smell in the room, which is very uncomfortable; the front desk service awareness is poor and does not meet the star standards. It is not recommended and I hope it can be improved.

A very, very, very... N very bad accommodation experience! First of all, the hotel is newly opened, so I considered choosing to stay here again and again. However, its actual room type is average, similar to the 200+ and 300+ rooms on the market. So what is the advantage of the price of nearly 500 per night? Serve? Sorry, no! 1. On the night of check-in, I found that the room had no windows, was very stuffy, and the air was not flowing smoothly. I thought it would be fine if the air conditioner was turned on, but it turned out to be even hotter when I slept there. Because I checked in very late that day and it was already almost early in the morning when everything was ready, I forgot about it. 2. It felt even hotter the next day. I checked the air conditioner repeatedly and found that the hotel seemed to have only turned on the fresh air system and not turned on the cooling. So I called the front desk/switchboard in the afternoon to give feedback. (Clearly informed: It is wrong to have no windows and not turn on the cooling and only turn on the fresh air. Yes, I understand that hotels save energy, but since they have received guests, they must do a good job in service and reception. The temperature that day was abnormal, the outdoor temperature soared to 30 degrees, and the temperature in the corridor of the guest room was more comfortable and smooth than in the guest room). I need to give feedback to the leader so that I'm waiting and told to call me back. 3. After the first feedback, there was no response, so I gave the second feedback 2 hours later. The reply I got was still waiting, saying that the previous colleague did not hand over the handover and did not know the situation. 4. I went out at night and came back and found the room. It has been cleaned, but the air conditioner suddenly did not work. I called the front desk for the third feedback and formal complaint. The hotel just said to find and solve it as soon as possible. 5. After my complaint, the hotel finally brought the "precious" air conditioner around 10 p.m. Air purifier (Why not provide it during cleaning? Provide it during the first feedback?) 6. At nearly 10:30 in the evening, a male front desk staff + a male engineer Fu entered the room to check the air conditioner and informed me that the air conditioner was under maintenance and could not be cooled temporarily. Changing rooms won't solve the problem. I asked back: If it is really broken, why are there no customer letters? Why is there no note on Ctrip that the air conditioner is damaged? Why aren’t guests notified of reservation text messages and reservation phone calls? Why not give nice, air-conditioned rooms to guests? After N questions, the front desk told me that they would ask about the project again. 7. About ten minutes later, the front desk called me and said that the air conditioner could be turned on and the project was set up now. So I asked the front desk: So the air conditioner is not broken, are you deceiving the guests? ! The front desk replied yes, the fresh air was turned on, and it could actually be used for cooling... 8. By the time the air conditioner came on, it was already almost early in the morning! 9. The hotel breakfast is also very average, there is no so-called rich variety as advertised! **The advertised freshly squeezed juices, beef noodles, etc. are not available! Moreover, the hotel facilities state that breakfast ends at 10:30 on weekdays and 11:00 on weekends, but in fact it ends at 10:00 on weekdays and 10:30 on weekends. I don’t understand why it is not changed if the time changes? Then we went down around 9 o'clock, and there was nothing to eat, and the empty ones had not been replenished at all. The overall breakfast was very mediocre, with few varieties and no service at all. When guests encountered problems, they were completely ignored. They were either busy collecting food and plates, or standing still like a living Buddha! 10. When I went out in the morning, I found that the cleaning car was blocking the aisle. It was really uncomfortable, especially when pushing the suitcase in and out! 11. In addition to the extra breakfast I bought for my family, this two-night stay cost 1,000+ RMB. However, the air conditioner was broken and I didn’t sleep well for two nights. There was no service throughout the whole process, no concierge, and no welcome fruit. The feedback and complaints were extremely Slow and insincere, the so-called nucleic acid test at the hotel front desk still charges a fee! 12. To sum up, this is a very unpleasant experience. I will not stay here again, and I definitely do not recommend it to everyone! It’s not even as good as other people’s express hotels that cost around 200 yuan!

It's not as good as expected, not as good as Atour next door. The air conditioner was too hot and had no cooling. The room was very small and depressing. It's not worth the money.

On the day of check-in, I provided my invoice information and said that I would just give me a paper invoice when I checked out. I thought this request was not excessive, and the front desk happily agreed. When I checked out the next day, I went to another front desk. When I asked about the invoice, she looked flustered and said she would open it for me now. I asked what happened, and she said, "They forgot to hand it over." I asked who they were, and she He said it was a colleague who worked the night shift last night, so I asked, weren’t they still employees of your hotel? Only then did she admit that she was. That day, my friend was waiting for me outside the hotel, but I was waiting for you to issue an invoice. Why could I not spare five minutes to issue an invoice even though I had a whole night shift? What is the reason for such a ** error?

The hotel is newly opened, the facilities and equipment are very new, the small wontons served for breakfast are delicious, and there are freshly squeezed juices, which is great 👍🏻, there is a business district next to it, which is very convenient, the only downside is that the hotel entrance sign is not very obvious. Generally speaking, the hotel is exquisite and the staff is very friendly. I will come again next time on business trip