GreenTree Inn Smart Select Hotel (Jiaozhou Jiaodong International Airport Branch) Guest Reviews
4.7/5
Outstanding
1011 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1011)
Positive reviews(998)
Reviews with photos/video(147)
Offers pick-up/drop-offs(451)
Friendly front desk staff(83)
Delicious breakfast(82)
Close to airport(69)
Classy environment(67)
Great value for money(67)
Easy to get around(62)
Perfect for business trips(23)
Negative reviews(13)
Blueberry ice
Guestroom (2 Beds)
Stayed in Mar 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Apr 14, 2024
Very clean and nice rooms, close to the airport. Would book again
Response from Property: Distinguished guests thank you for your stay, we are very happy to make you satisfied with us, we will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. thank you for your comments and sincerely look forward to your coming again. I wish you a happy life!
Yingming
Queen Room
Stayed in Oct 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on Nov 27, 2024
It's a chain hotel. There's nothing to say about it. For this price, everything is pretty good, especially the car pick-up and drop-off. I like it very much. The high-speed train and plane were transferred and the car was delivered early in the morning. There was also free breakfast, which was very good. I will definitely stay here next time I have a chance, because I forgot my umbrella here...........
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Response from Property: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memory are because of the feeling of happiness. No matter how long time passes, our state of mind remains unchanged. Enjoy life, share joy, thank you for your love for us, because with you, we are happy! Thank you for your continued support and love for us!
Guest User
Queen Room
Stayed in Sep 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The service is very good, there is airport pick-up, it is punctual and convenient, the room is also very clean, the breakfast tastes very good and fresh ~ the side dishes are delicious
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Response from Property: Dear guests, thank you very much for your good comments on our hotel. Thank you for your praise and encouragement. We will work harder to provide you with better services. Your satisfaction is our motivation. We look forward to your next visit and wish you a happy life!
ninitt88
Guestroom (2 Beds)
Stayed in Aug 2024
Family
22 review
5.0/5
Outstanding
Posted on Sep 18, 2024
I called the hotel in advance before boarding the plane. When the flight landed, the driver called me and was waiting at Gate 3. The communication was smooth all the way. It was already very late when I arrived at Qingdao Airport, and it was very heartwarming that the driver came to pick me up.
The hotel is well-equipped, quiet, clean and tidy. Breakfast is 18 yuan per person, which is very cost-effective and has a wide variety of options. For us, having such a choice of breakfast is already very satisfying.
The hotel service attitude is very good. Because my daughter was sleeping, I tried to ask if I could bring breakfast to the room. Unexpectedly, the hotel agreed in a very humane way. Thank you.
The hotel also has a car to take you to the airport in the morning. It was a very satisfying transit hotel.
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Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our driving force to move forward. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Guest User
Cozy Queen Room
Stayed in Jan 2025
Solo travellers
1 review
4.5/5
Great
Posted on Feb 4, 2025
There is a pick-up service, which is very convenient. The driver was particularly enthusiastic and introduced various surrounding facilities on the way. The breakfast is also very rich, with all kinds of tastes.
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Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Guest User
Guestroom (2 Beds)
Stayed in Dec 2024
Travel with friends
2 review
4.8/5
Amazing
Posted on Jan 17, 2025
The room is clean and tidy, with complete facilities. It is close to the airport. The hotel provides airport pick-up and drop-off service. The driver is very punctual and the service is thoughtful. The hotel's home-cooked breakfast is also clean and delicious. The lady in charge of breakfast is very enthusiastic and took the initiative to introduce us to the nearby transportation. Overall, I feel that the hotel is very value for money and I will book it next time.
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Response from Property: Dear guests, thank you very much for your stay and praise. We are glad to bring you a good time during your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your next visit and wish you a happy life!
Yuanbaozi
Cozy Queen Room
Stayed in Dec 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Close to the airport, it only takes about 10 minutes to drive there. The hotel has free airport and high-speed rail pick-up services. Remember to make an appointment in advance for airport pick-up. The driver drives very steadily and quickly, and his attitude is friendly. He also helps with the suitcases. There is free breakfast. The hotel was newly renovated at the end of 2023. All facilities are very new and clean. Very good. Very satisfied
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Response from Property: Dear guests, thank you for your thoughtful comments. We always believe that we can do a good job with our heart. We pursue the ultimate service. We are very happy to bring you a wonderful experience. It is so lucky to meet you. Thank you very much for writing your valuable comments in your busy schedule. Your evaluation is our greatest motivation. We look forward to your visit again and wish you a happy life!
Shuaiguotajiujiu
Guestroom (2 Beds)
Stayed in May 2024
Business travellers
10 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The flight departed from Qingdao early the next morning and I wanted to stay near the airport, so I chose this hotel.
The environment is very good, quiet enough, and the sanitary conditions and service attitude are also great.
The only drawback is that there are no restaurants or supermarkets around, but you can take a taxi to Ligezhuang or order takeout from **.
You don’t have to worry about pick-up and drop-off at all. After booking the hotel, the hotel will contact you as soon as possible to confirm the pick-up time and location, as well as the drop-off time the next day.
The driver who picked me up, Mr. Zhou, was very open-minded. After making a call at the hotel front desk, he added me on WeChat and sent me vehicle information and parking location. He asked me to notify him as soon as I got off the high-speed train. When I walked to the pick-up point, his car would arrive there. It was raining heavily that day, and the car was supposed to be parked in the third lane outside the arrivals area of the airport. The driver was afraid that I would get wet, so he deliberately ran to the inside lane to pick me up. How generous!
Hummmm, I have stayed in many airport hotels, and the management, sanitation, airport pick-up and drop-off experiences are usually not very good, which makes me personally unwilling to write too many words to evaluate, but GreenTree Inn is really satisfactory. !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy! Thank you for your continued support!
Guest User
Guestroom (2 Beds)
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 9, 2025
I booked a room online. The hotel front desk arranged three adjacent rooms on the same floor and directed me to the elevator entrance. The service was thoughtful, the room was clean and tidy, and the hotel breakfast was good and very rich.
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Response from Property: Dear guests: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Haioudexinyuan
Business Queen Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 3, 2024
We checked into the hotel on the evening of November 29th, and our plane landed at 23:55. Thank you, our driver, for picking us up at the airport so late. Special thanks to the lady on duty at the front desk on the evening of November 30th. She was very nice. She came back late from the concert and kindly helped us heat up our packed meals and lent us plates and chopsticks. She was very kind and welcoming. The overall environment of the hotel is OK, and it is convenient to pick up from the airport and subway. On the morning of December 1st, I wanted to go to the Jiaozhou Bay Bridge. The driver who dropped us off at the airport was very enthusiastic and patient in introducing the route to us. I am very grateful to that driver. The breakfast is also very good and very cost-effective. I will choose this hotel next time.
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Response from Property: Dear guests, thank you for your thoughtful comments. We always believe that we can do a good job with our heart. We pursue the ultimate service. We are very happy to bring you a wonderful experience. It is so lucky to meet you. Thank you very much for writing your valuable comments in your busy schedule. Your evaluation is our greatest motivation. We look forward to your visit again and wish you a happy life!
Feitianmaotaijiu
Business 2-bed Room
Stayed in Apr 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on May 27, 2024
I came to Qingdao to attend a conference and exhibition, and landed at Jiaodong Airport. I searched online for a long time and saw that this restaurant had many good reviews, so I chose this one and I was not disappointed. The driver, Master Zhou, was great and very enthusiastic. He recommended Qingdao’s mackerel dumplings to me, which is really good. Master Zhou was very talkative, and the conversation went smoothly all the way. I felt that I arrived at the hotel in a short time, and I still have more to say, 😄, like it, come on
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Response from Property: Dear guest, thank you very much for your stay and appreciation. I am very happy to bring you a good time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make our hotel better. Every guest feels at home. We look forward to your next visit and wish you a happy life!
❤nvwangbixia
Queen Room
Stayed in Oct 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The airport pick-up and drop-off is very convenient, the driver is good, and the front desk service is also very good and clean. Breakfast was also good. Far away from the busy downtown, very quiet.
Good value for money. 👍
Original TextTranslated by Google
Response from Property: Hello! Sometimes happiness is just a feeling. As long as we feel it with our heart, it always lingers around us. Many things in our memory are because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy! Thank you for your continued support!
Guest User
Queen Room
Stayed in Mar 2024
Couples
2 review
2.8/5
Posted on Apr 29, 2024
The room itself is ok in terms of hygiene, but the store manager is terrible.
After using the room upgrade privilege, it seems that it is still a double room. You have to say that it is a business double room. If you don’t have a room and haven’t upgraded, just say that you haven’t upgraded. What do you mean by lying? Look at the pictures of the room to see if it is an ordinary room. Is the bed room still a business double room? Where did I go in the morning? Is it the same as the picture of your business double room?
Then the room faced the road. There were big cars passing by at night and it was very noisy. I went downstairs and asked to change the direction of the room. The store manager also asked us why we changed rooms. In the end, he told me that the same room type was booked by room number. , there is only one room left, so I am curious. Can I choose a room number and pretend to be in a hotel with a star rating even if no one else is checking in? May I ask? And if you really don’t have a room, why would you ask me why I want to change rooms? Just tell me that I don’t have a room early in the morning.
Generally speaking, the room hygiene is okay, but the noise is loud, and the service attitude is pretending to be okay, but they are all deceiving behind the scenes.
Original TextTranslated by Google
Response from Property: We are very sorry that you had an imperfect stay experience. 1. We take your feedback very seriously. Regarding room types, the difference between a business king room and a double room is the difference in room area, facilities and equipment, location and floor, so the difference cannot be clearly and intuitively felt by looking at the picture. We therefore apologize for any inconvenience caused to you. 2. Regarding upgrades, check the records. You have been upgraded when you checked in that night. When you later requested a room change, the same room type was already full, so we could not change it for you. We are very sorry for this. If you come here next time and wish to book this hotel again, please give us a chance to apologize.
llw68
Cozy Queen Room
Stayed in Feb 2024
Solo travellers
64 review
5.0/5
Outstanding
Posted on Mar 22, 2024
It is about seven or eight kilometers away from the airport. It takes about 10 minutes to get to the airport. There is a special car to pick you up, which is very convenient. Because I rented a car in China and returned it to the airport parking lot, I did not enjoy this service, but it is necessary. like! The parking lot is big enough, the room is small but very warm, and the facilities are complete. The lady at the front desk is very professional, enthusiastic, and warm. I almost want to hire her to work as a front desk in my company, haha😄
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6/7
Response from Property: The sun warms the earth, you warm us, and every satisfaction and praise from you is the driving force for us to move forward. Thank you for choosing us, thank you for supporting us, we look forward to your visit again and wish you a happy life!
Anonymous User
Business Queen Room
Stayed in Jul 2024
Family
6 review
2.5/5
Posted on Aug 25, 2024
The front desk service is really bad, from check-in to check-out, the whole process is like owing money. We checked in at around 10pm on the 23rd. Our two children were hungry, so they bought two buckets of instant noodles from the bar. When we asked if there was hot water, the front desk clerk said they didn't know, which was really funny. In addition, we checked out of the room before 6pm on the 24th. At that time, we saw that the restaurant was already serving breakfast, so my child and I went in to see if there was anything convenient to take away. The child saw peaches and wanted to take one, but the front desk immediately ran over and said that the meal would not be served until 7pm and we could not take it now. You are kidding me, you have already served the food, why can't the guests take it? And we have breakfast coupons. This bad review is for the front desk. I hope the hotel owner can see this. This is the worst thing that happened in Qingdao during the week.
Original TextTranslated by Google
Response from Property: Dear guests, hello. The hotel attaches great importance to your feedback. First of all, breakfast starts at 7 o'clock, and the restaurant is not open to the public before breakfast starts, so the hotel will provide breakfast for guests who have left before, and it will also be prepared for you on the day. When you checked in, you asked about the hot water problem. Since the water dispenser was outside the front desk, the front desk told you to check the light status of the water dispenser. We apologize if this makes you feel uncomfortable.