I stayed in a standard room for 4 nights.
The hotel has its own parking lot, which is convenient for guests traveling by car.
The public area on the first floor has a distinctive brand design. The black and red color scheme is understated yet vibrant, making it suitable for both business and leisure travelers. There are multiple sofas for resting at the hotel entrance and opposite the front desk, and a Yamaha piano in the lobby. The front desk attendant was very friendly and personally escorted us to the elevator.
The room doesn't require a key card for power. The black and red design continues in the room, with a full-length mirror on the right making the room feel more spacious. The mini-bar and walk-in closet are centrally located in the hallway, which makes the usable space seem larger. The two pairs of slippers were adequately thick and comfortable, and color-coded. The bed came with four soft pillows, and memory foam pillows were also an option. The bedding felt very silky, and the mattress was on the firmer side, offering excellent support. The electric curtains have a track design, allowing them to be partially opened. The bathroom is equipped with an Ensis "almost" fully smart toilet, but it doesn't have an automatic lid opener. The towels were skin-friendly and highly absorbent. The toiletries were from Malin+Goetz; the shampoo had a memorable minty scent that was very refreshing, the conditioner was average, and the shower gel was also good. The rain shower had gentle water pressure and smooth flow. There were two hooks on the wall outside the shower room, convenient for hanging towels. The hotel provides a Dyson hairdryer, and the faucets have a foaming effect, preventing water from splashing. The air conditioning panel is integrated into the bedside switch, and the air conditioner noise is barely tolerable and shouldn't affect sleep. The bedside switches control all lights in the room except for the mirror light, so you don't have to get out of bed to find a switch. However, the mirror light button doesn't turn off completely, leaving a small light dot illuminated at night. The bedside sleep switch is linked to the electric curtains, and there are also automatic nightlights around the bed. When the room is pitch black at night, pressing any bedside switch will only turn on the nightlight. Even pressing the curtain open button will only activate the nightlight, which is very thoughtful, preventing the whole room from suddenly lighting up if you accidentally press the wrong switch in the dark. The nightlight is linked to the bathroom light, which is very convenient for guests who get up at night, showing the hotel's careful consideration in smart design.
I didn't find any issues with room cleanliness. Wall soundproofing is excellent, and the room door is quite thick, providing decent sound insulation. You can hear phones ringing and doors closing in the hallway, but the sounds of other guests walking and housekeepers cleaning are almost imperceptible. This is acceptable for this price range.
Breakfast is served from 7 am to 10 am. The variety of food was rich, and when I went to the restaurant at 9:30 am, there were no empty trays. My room was already cleaned when I returned after breakfast.
Here are two issues that arose during my stay: In room 612, the shower water temperature fluctuated noticeably, with a very consistent frequency. I was exhausted from a long journey and didn't have the energy to change rooms. Fortunately, I could adjust it to a temperature where it was still warm when it got colder and not too hot when it got warmer, and the effect was less noticeable when using the rain shower, so it didn't significantly impact the shower experience. After showering, I discovered that the amenity kit box in the drawer on the vanity was empty! It wouldn't be a Jinjiang stay without a few issues, right? It was too late, so I didn't call the front desk and just went to sleep. However, this issue reoccurred on the fourth night of my stay, this time with two shower caps and still no amenity kit! When I reported it to the front desk, I received an apology, and two amenity kits were delivered within 2 minutes. The staff handled the complaint very efficiently. Upon checkout, the front desk proactively asked about my stay. I reiterated these two issues and learned that other guests recently experienced unstable water temperatures. The front desk apologized again and offered a souvenir along with two thoughtful bottles of warm water.
In summary, as a HUAZHU Platinum member, I chose Rezen Hotel in Jilin City over Hanting or JI Hotel because I wanted more of a holiday feel and less of the monotony of a budget hotel, and Rezen delivered. The Rezen's one-hotel-one-design concept and hardware level can offer many surprises to guests at this price point, but Jinjiang's operations always seem to make mistakes in small details. Nevertheless, the positives outweigh the negatives. In Jilin City, I believe Rezen is very worth staying at, especially with calendar room rates around 300 RMB during the off-season. Few hotels in the area at a similar price can compete.
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