Atour Hotel (Jilin City Government Beijing Road Branch)

The front desk service was excellent, the room was clean, and all the staff were warm and attentive. The breakfast had a wide variety of dishes.

Atour Hotel Jilin Government Beijing Road Branch is located in the bustling city center, within walking distance of Henan Street, Hunchun Night Market, and the Songhua River. The rooms are comfortable, and the staff – whether at the front desk, housekeeping, or in the restaurant – are all very enthusiastic, diligent, and responsible. Every morning, I like to drink coke with ice, and this morning, I asked the restaurant staff for help, and they filled a large cup for me. Many thanks to the hardworking Atour staff for helping us kick off a pleasant National Day holiday trip in Jilin City.

Excellent service, very clean hotel, and a wide variety of dishes at the restaurant. I'd give a 5-star rating to all the staff; the service truly exceeded my expectations.

Five-star review! The TV in the room truly exceeded expectations! The screen size was large enough, and the picture quality was clear with vibrant colors, not dull or grayish. The remote control was simple and easy to use, even for elderly guests. A huge bonus was that the TV turned on instantly without any lengthy ads. It came with a wide range of movies, variety shows, and dramas. Screen mirroring from a phone was also seamless, no extra apps needed. The sound quality was excellent and clear. You could adjust brightness and volume, and even choose playback speed. The internet connection was stable, with no buffering. It had all the necessary ports for external devices. The TV consumed low power in standby mode and was very responsive. The system interface was clean, with no annoying pop-ups. Watching shows at night with the lights off created a fantastic ambiance. The room was also meticulously cleaned, the bedding was soft, and the soundproofing was good. The front desk staff were welcoming and responded quickly to any issues. Staying here for a business trip, it was wonderful to relax and watch shows in the room after a busy day. I'll definitely prioritize this hotel for my next trip.

Whenever I travel, Atour Hotel is my top choice. The rooms are clean, and the service is excellent! The mattress and pillows are also very comfortable! In fact, the bedding set I use at home is also from Atour – highly recommended!

Overall, it's decent, but there are a few noticeable shortcomings that I'd suggest improving: The TV setup is a bit basic; the screen mirroring experience was poor. I recommend upgrading the hardware. Soundproofing needs improvement – the plumbing noise from the upstairs room was quite noticeable in the morning. I suspect the drainage pipes aren't insulated. Those sensitive to noise should consider this carefully. Elevator capacity is insufficient: with only one elevator, waiting times during peak morning hours (7:00-8:30 AM) were long, and the car itself felt cramped. Also, I suggest adding protective padding to the metal handrails inside the elevator to prevent children from bumping into them. Pre-check-in communication could be better: It seemed the notes on my Ctrip order were overlooked, and I didn't receive a confirmation call before arriving. For reference, other hotels of the same brand usually proactively call around 2 PM to confirm arrival time and floor preferences. I hope this location will also prioritize this. Street-facing rooms are noisy: While the floor-to-ceiling windows offer good light, their soundproofing is limited. Morning traffic noise from the road was quite noticeable. Guests seeking a quiet rest should opt for a room on the back side. Transportation and parking are not very convenient: The hotel is located at a busy intersection, making it easy for ride-hailing services to miss the exact spot. For business travelers who prioritize commuting efficiency, the location's convenience might not meet expectations. And let's talk about the lighting control panel – a few seemed to be unresponsive, which is a common issue in older Atour hotels. Breakfast was okay, but when I went up at 7:50 AM, the tofu pudding was already gone, and replenishment was a bit slow. In summary: The room itself is fine, but there's room for improvement in soundproofing, elevator service, customer service, and transportation convenience. Business travelers should consider this carefully.

My friend gave excellent feedback. The hotel was very clean and the service was spot on. They also allowed for a late check-out until 2 PM, which was a great convenience.

The facilities are complete, clean, and the environment is excellent. It's right next to Songhua River South Street. There's a fruit platter daily, and dining options nearby are convenient. They have their own small parking lot, and the service attitude is decent.

Facilities: Excellent, with great soundproofing. Cleanliness: Spotless. Ambiance: Absolutely fantastic. Service: First-class.