Vienna International Hotel (Zhundong Development Zone Wucaiwan New Town) Reviews
Vienna International Hotel (Zhundong Development Zone Wucaiwan New Town)
140 Karamai Avenue, Zhundong Economic Development Zone, Jimsar, Xinjiang, ChinaView Hotel Details
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Vienna International Hotel (Zhundong Development Zone Wucaiwan New Town) Guest Reviews
4.8/5
Excellent
380 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(380)
Positive reviews(378)
Reviews with photos/video(48)
Friendly front desk staff(51)
Awesome amenities(50)
Classy environment(39)
Delicious breakfast(33)
Well decorated(15)
Convenient parking(14)
Perfect for business trips(7)
Luxurious(3)
Negative reviews(2)
Guest User
Standard Room (2 beds)
Stayed in Jun 2024
Family
36 review
4.5/5
Great
Posted on Jul 5, 2024
The location is excellent. The Red Rose Park at the door is worth visiting. The hotel is relatively new and clean. However, the smart equipment in the room does not work well and the breakfast coupon has the wrong date at the beginning.
Original TextTranslated by Google
Response from Property: Thank you very much for your valuable feedback about our hotel! We have always been committed to providing guests with a comfortable and convenient accommodation experience. Your feedback is very important to us. In order to provide you with a better stay experience, we will strengthen the training and management of front desk staff to ensure that such problems Never happens again. In addition, we will inspect and maintain the smart devices in the rooms to ensure normal operation. Regarding the breakfast coupon issue, we will further improve the reservation system to avoid similar errors. Thank you again for your trust and support. We look forward to seeing you next time Come! !
Guest User
Standard Double Room
Stayed in Feb 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The room is very nice and clean. The view outside the window is very good. The bed in the double room is very comfortable. The room is also very smart. The service of the front desk clerk is also very good. I am very satisfied. I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your review of our hotel! We're glad to hear that you were satisfied with your room, cleanliness, view, and bed comfort. Our team has been committed to providing guests with a clean and comfortable living environment, and has invested in intelligent facilities to enhance the guests' stay experience. At the same time, we are also very grateful for your recognition of Xiaobu's service at the front desk. We will convey your praise to him. This will be an important motivation for our team to continue to provide quality services. We look forward to your next visit and promise to continue working hard to ensure that you can enjoy the same high-quality experience every time you stay in the future. Thank you again for your support, your satisfaction is our greatest pursuit!
Guest User
Standard Double Room
Stayed in Oct 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 29, 2023
The hotel environment is very good, the front desk service attitude is very good, the room is clean and hygienic, and the stay is very comfortable
Original TextTranslated by Google
Response from Property: Thank you very much for your kind review! We always adhere to the purpose of providing you with quality services and strive to create a comfortable and warm living environment for you. Your satisfaction is our biggest motivation. We will continue to work hard to continuously improve service quality and look forward to your visit again! Thank you again for your support and trust in us, and wish you a happy life!
Guest User
Standard Double Room
Stayed in Oct 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Wow! The hotel is so considerate! When I checked in at the front desk, the lady at the front desk poured me a cup of hot tea and gave me a small gift. What a surprise! And the room was upgraded for free for me. The room is big and clean, and there is a lounge chair. It feels great to lie down and drink coffee. The scenery is also very good. I can take a photo and it will be a blockbuster. I love it. I will buy it next time. Come again! ! !
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and praise! We are pleased to provide you with a satisfactory stay. Our team will continue to work hard to create a better stay for you. We look forward to your visit again and wish you a happy life! Thank you again for your support and wish you a happy life!
Guest User
Standard Double Room
Stayed in Oct 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Good in all aspects
Facilities: 5
Hygiene: 5
Environment: 5
Services: 5
Original TextTranslated by Google
Response from Property: Thank you very much for your high praise for the facilities, cleanliness, environment and services! We attach great importance to providing complete facilities and equipment to ensure that you have a comfortable and convenient environment. At the same time, we pay attention to hygiene and cleanliness and maintain good sanitary conditions to provide you with a healthy and safe living or working environment. We are also committed to providing quality service to meet your needs and keep you satisfied. Thank you for your support and review!
Guest User
Standard Double Room
Stayed in Oct 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Nov 13, 2023
The hotel has a fully automatic washing machine, which is very convenient, as well as a dryer. The hotel also provides free breakfast. The breakfast is also very delicious. It mainly has coffee. It is very friendly to working people like me. I recommend the experience
Original TextTranslated by Google
Response from Property: Thank you for your stay and positive review! We're pleased to offer you the convenience of fully automatic washer and dryer service, making it easy to do your laundry on the go. At the same time, we provide you with delicious breakfast and coffee, hoping to bring you a wonderful day. Thank you for your recommendation, we will continue to work hard to provide more guests with a quality accommodation experience. welcome next time!
Xinwoerfu
Standard Double Room
Stayed in Sep 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Newly opened with beautiful environment, high cost performance and professional service. I booked a double bed room, and the beautiful woman at the front desk gave me a free upgrade. The service attitude is super good. It’s worth staying here, 👍👍👍👍👍
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Response from Property: It is really worth it that our sincere service can earn you such a heart-warming evaluation. We will work harder in the future to live up to your expectations!
Guest User
Executive Room (2 beds)
Stayed in Sep 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Oct 20, 2023
I booked a standard single room without a window. The lady at the front desk upgraded me to a room with a view for free, and also gave me a free breakfast coupon. The breakfast included milk, porridge, eggs and some side dishes. They were all fresh and tasted good. I will stay there next time. Come again! ! ! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support of Xiaowei! Life is an answer sheet, with multiple-choice questions, fill-in-the-blank questions, true-false questions and question-and-answer questions on it. I hope Xiaowei will be your easiest choice and most satisfactory answer! Welcome back! Wish you: be well!
Response from Property: 親愛的顧客,小維感謝您選擇我們酒店並給予五星好評和認可!我們會繼續努力保持優點,並不斷提升服務質量,以確保每一位客人都能享受到舒適愉快的住宿體驗!很高興瞭解到早餐的美味多樣讓你印象深刻,同時我們也非常重視清潔工作,確保每天能為客人提供一個乾淨的環境,關於可以點餐送到房間裏的服務我們也很高興能為您提供這樣的便利。前台工作人員的服務態度和專業得到您的讚賞這讓我們倍感自豪。最後,再次感謝您對我們酒店的信任與支持,期待您下次光臨!祝您生活愉快。