Anonymous User
April 27, 2024
First of all, the pillows in this hotel are the most suitable and comfortable ones I have ever stayed in, so the sleep quality is not bad.
The overall hotel facilities are also good, they are all quite new, and the actual feeling of staying here is better than the photos I saw on Ctrip! The free large bottle of mineral water in the room also makes people feel the atmosphere of Shandong people. The overall experience is quite satisfactory. It’s also very convenient to eat around!
Here are some areas for improvement:
1. If you want hot water at the washbasin faucet, you need to turn it all the way down, but after that, the water will be bigger and it will splash water all over you after it hits the basin stopper and rebounds. This situation also exists in my colleague's room. It seems to be a design problem. BUG. In addition, the water temperature of the bathroom shower is unstable and can only be sprayed from the top. This also needs to be improved;
2. As a hotel that focuses on coffee culture, there is no coffee for breakfast. If you want to drink coffee, you can only go to the front desk to pour it yourself. It is really incredible;
3. After staying for three consecutive days, the room card had to be reswiped every day, and the service staff did not remind me. Every time I arrived in the room, I could not swipe it, and then I had to go back and do it again, which was very troublesome. The first time this happened, the front desk staff said that the phone might have been degaussed, so we went upstairs and went back to do it the next day.
4. Breakfast coupons were not provided in time. Every time they were given after asking, they were not given without asking. And the restaurant must require breakfast coupons, which was very troublesome!
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