Zhefei Hotel Jinan Shandong International Convention and Exhibition Center Store

Zhefei Hotel Jinan Shandong International Convention and Exhibition Center Store Reviews

Zhefei Hotel Jinan Shandong International Convention and Exhibition Center Store

Unit 1, Building 3, Area C, Dipingjia Diping, Zhangzhuang Road Street, Huaiyin District, Jinan, Shandong, ChinaView Hotel Details
Zhefei Hotel Jinan Shandong International Convention and Exhibition Center Store
Zhefei Hotel Jinan Shandong International Convention and Exhibition Center StoreZhefei Hotel Jinan Shandong International Convention and Exhibition Center StoreZhefei Hotel Jinan Shandong International Convention and Exhibition Center Store
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Zhefei Hotel Jinan Shandong International Convention and Exhibition Center Store Guest Reviews

4.8/5
Excellent
937 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(937)
Positive reviews(926)
Reviews with photos/video(102)
Classy environment(80)
Friendly front desk staff(68)
Delicious breakfast(65)
Convenient parking(29)
Well decorated(26)
Well designed(26)
Tasty coffee(25)
Has rooms for families(6)
Negative reviews(11)
Waqar
Coffee King Room
Stayed in Oct 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Clean and comfortable stay. Breakfast have many vegetarian options. Halal food at stone throw distance
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has its reasons for people to miss it, every season has its scenery that we can’t let go of, and every hotel has its sweet and warm memories. I hope James Joyce Coffetel will be the warmest and unique one in your memories. ! And the hotel has a large free parking lot, close to Shandong International Convention and Exhibition Center, IKEA, and a 10-minute drive from Jinan West Railway Station. Come back to James Joyce Coffetel often. I wish you well!
KT SUNIL
Coffee King Room
Stayed in Oct 2024
Solo travellers
7 review
4.7/5
Amazing
Posted on Nov 12, 2024
Excellent place, I enjoyed the stay with them, specially the front desk staff is very courteous and friendly...
Response from Property: 尊敬的賓客:您好!衷心感謝您的好評★!每個城市都藏着讓人回味無窮的魅力,每一家店都孕育着温馨甜蜜的回憶 我們希望能成為您記憶中温暖又獨特的一章。祝您一切安好!
Huiguniang139
Coffee Fan Parent-child Room
Stayed in Jul 2024
Other
7 review
2.5/5
Posted on Aug 22, 2024
A negative review is necessary! ! ! On the night of check-in, the customer service told me that you can enter and exit the parking lot for free by entering your license plate number. Just after checking out the next day, your car could not get out of the parking lot. You had to pay 30 yuan to get out because there were cars queuing up behind you. I had no choice but to pay, and then I went to the customer service to argue. The customer service was rude and said that it was only free for 15 minutes. The service attitude was like I owed her 200 yuan. I have stayed in so many hotels and I have never encountered such poor customer service. , I had this attitude just after checking out. I hope everyone can take this as a warning and not stay in this hotel. It has such a bad attitude!
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Response from Property: Dear guest: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Anonymous User
Coffee King Room
Stayed in Mar 2024
Business travellers
45 review
4.2/5
Very Good
Posted on Apr 27, 2024
First of all, the pillows in this hotel are the most suitable and comfortable ones I have ever stayed in, so the sleep quality is not bad. The overall hotel facilities are also good, they are all quite new, and the actual feeling of staying here is better than the photos I saw on Ctrip! The free large bottle of mineral water in the room also makes people feel the atmosphere of Shandong people. The overall experience is quite satisfactory. It’s also very convenient to eat around! Here are some areas for improvement: 1. If you want hot water at the washbasin faucet, you need to turn it all the way down, but after that, the water will be bigger and it will splash water all over you after it hits the basin stopper and rebounds. This situation also exists in my colleague's room. It seems to be a design problem. BUG. In addition, the water temperature of the bathroom shower is unstable and can only be sprayed from the top. This also needs to be improved; 2. As a hotel that focuses on coffee culture, there is no coffee for breakfast. If you want to drink coffee, you can only go to the front desk to pour it yourself. It is really incredible; 3. After staying for three consecutive days, the room card had to be reswiped every day, and the service staff did not remind me. Every time I arrived in the room, I could not swipe it, and then I had to go back and do it again, which was very troublesome. The first time this happened, the front desk staff said that the phone might have been degaussed, so we went upstairs and went back to do it the next day. 4. Breakfast coupons were not provided in time. Every time they were given after asking, they were not given without asking. And the restaurant must require breakfast coupons, which was very troublesome!
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6/8
Response from Property: Dear guest: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.
Liailuo521
Stayed in Feb 2024
Business travellers
15 review
5.0/5
Outstanding
Posted on Mar 13, 2024
The hotel environment is very good, the overall feeling is quite clean, and they also thoughtfully provided small snacks and fruits. It is my first time in Jinan and I chose James Joyce Coffetel. I am really happy. Highly recommended!
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Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope James Joyce Coffetel will be the warmest and unique one in your memories. ! Come back to Zhe Fei often and wish you well!
Naive R
Coffee King Room
Stayed in Feb 2024
Couples
34 review
4.7/5
Amazing
Posted on Mar 3, 2024
The room is nice and has a great atmosphere. The hotel staff are very friendly and provide fruit. The breakfast is also good. The disadvantage is that the price of the hotel fluctuates too much. It may vary by 200 to 300 yuan.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope James Joyce Coffetel will be the warmest and unique one in your memories. ! Come back to Zhe Fei often and wish you well!
Guest User
Stayed in Jan 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Mar 3, 2024
It was my first time to stay at James Coffin. The service attitude at the front desk was very good, the environment was warm and atmospheric, and the room was clean. It was a very satisfying stay.
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Response from Property: Dear guests: Hello! Thank you for your trust in Zhefei! Thank you even more for your generous praise and strong recommendation! I really love James Bond and it’s hard to leave. James Bond is your most beautiful and warmest home in James Bond. Please remember to come back often when you have time!
Longer1919
Coffee Fan Parent-child Room
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The hotel has convenient transportation, the rooms are clean and tidy, the surrounding environment is comfortable, the service staff are warm and thoughtful, the hotel facilities are complete, and a fruit plate is given as a gift, which is very good. I recommend everyone to stay here
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6/7
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope James Joyce Coffetel will be the warmest and unique one in your memories. ! Come back to Zhe Fei often and wish you well!
Guest User
Stayed in Dec 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Feb 2, 2024
The room is clean, relatively spacious, and fully equipped with facilities.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope James Joyce Coffetel will be the warmest and unique one in your memories. ! Come back to Zhe Fei often and wish you well!
Guest User
Stayed in Nov 2023
Business travellers
5 review
1.0/5
Posted on Jan 26, 2024
There is no integrity at all, and the experience is very bad. It is the first time to stay in such a hotel in Shandong. I suggest everyone to be careful when checking in. It is the first time to stay in James Coffetel and I have this experience. Looking at the newly opened hotel, I feel clean. It was said that the price of room upgrade was 199, and I scanned the code and secretly charged 210. I took a screenshot as proof. When I went upstairs to see it, I saw that the Ctrip order was only 190, and there was no upgrade. This is a typical scammer. Everyone, please pay attention. I asked the front desk, and the front desk said that we are 210, not 190. Doesn’t this picture slap you in the face?
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Linne_Melody
Coffee King Room
Stayed in Nov 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Dec 15, 2024
設施:24小時熱水,但是水龍頭感覺設計不合理,先必須經過涼水再到熱水,免費WiFi、免費自助洗衣房、星級洗漱用品。提供兩份掛耳咖啡~怡寶礦泉水 衞生:非常乾淨,大床也舒適,配了兩種類型枕頭, 環境:位於國際會展中心 周圍有地鐵站、有宜家迪卡儂等 還有一點關燈之後房間化粧燈開關有點亮,還有如果開啟了空調的話,空調的開關也是亮的 建議大家住的時候可以用東西擋一下 其他沒有
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Response from Property: 尊敬的賓客: 您好! 感謝您對 喆啡 的信賴!更感謝您的不吝誇獎與強烈推薦! 真是愛在喆啡 難以離開, 喆啡 是您在 喆啡 地方最美、最温暖的家,並且酒店具備大型免費停車場,緊鄰山東國際會展中心,宜家家居,距離濟南西站盡10分鐘車程, 您記得有時間常回來看看喲!
Guest User
Standard Room
Stayed in Dec 2024
Business travellers
17 review
5.0/5
Outstanding
Posted on Jan 15, 2025
依舊在八樓續住,八樓何大姐每天打掃衞生仔細,會把所有物品清潔乾淨,話從來也不多,只是安靜做好工作,和大姐現在關係很好,續住完全因為大姐了
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 1, 2025
房間很乾凈,標準的喆啡裝修,床和枕頭也很舒服。前台的小姐姐很有禮貌。這裏離地鐵站也很近,步行5.6分鐘就能到。
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Response from Property: 尊敬的賓客: 您好! 感謝您 5 分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 喆啡 會是您回憶裏最温馨最獨特的那個!並且酒店具備大型免費停車場,緊鄰山東國際會展中心,宜家家居,距離濟南西站盡10分鐘車程,常回 喆啡 看看哦,
Guest User
Deluxe King Room
Stayed in Oct 2024
Business travellers
82 review
5.0/5
Outstanding
Posted on Nov 14, 2024
這家酒店大廳獨特的設計 一進門就有前廳人員親切的接待 房間寬敞的同時透光性也很好,值得一提的是床非常的舒適還給免費升級了房型,點個贊👍,早餐不錯簡簡潔可口茶餐廳環境很棒用餐體驗滿分 午餐晚餐也可以在這裏吃哦,每一個前台服務都很好很熱情,真的入住了讓人感受到其他酒店沒有的!🇺🇳
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Response from Property: 尊敬的賓客您好:非常感謝您對我們服務的肯定。我們望您即便在旅途中也能享受如+家般的舒適和便捷。我們追求永無止境,用心、真心、 愛心期待您的下次來訪。預祝您天天都有好心情
Yangyu
Deluxe King Room
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Feb 1, 2025
房間乾淨整潔,床睡得很舒服。衞生間是乾濕分離的。床頭櫃上會有一本書。還有掛耳的手沖咖啡。
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Response from Property: 您好 感謝您的五星好評 咱們店距離弘陽廣場 印象濟南 濟南高鐵西站僅3公里 駕車10分鐘左右就到 距離宜家家居 山東國際會展中心 步行10分鐘左右即可到達 距離山東省科技館僅2.5公里 駕車7分鐘左右即可 是您吃飯購物出差旅遊不錯的選擇