Quancheng Hotel

Quancheng Hotel Reviews

Quancheng Hotel

No. 2 South Gate Street, Lixia District, Jinan, Shandong 250011, ChinaView hotel details
Quancheng Hotel
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Guest Reviews of Quancheng Hotel

9.4/10
Outstanding
6723 reviews
Verified reviews
Location9.4
Amenities9.1
Service9.6
Cleanliness9.5
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All reviews(6723)
Positive reviews(6663)
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Delicious breakfast(1243)
Friendly front desk staff(928)
Close to scenic area(613)
Perfect for kids(188)
Delicious buffet(133)
Tasty restaurant(130)
Has facilities for children(66)
Negative reviews(60)
Yuzhukongqing
Deluxe Queen Room
Stayed in Jun 2026
Family
11 reviews
10/10
Outstanding
Posted on Jul 12, 2026
Having visited Jinan many times, I always choose Quancheng Hotel as my stable haven during my trips. This time, the front desk staff were incredibly warm and thoughtful, proactively upgrading my room. This small act of kindness dissolved the fatigue of travel, truly showcasing the hotel's warm and human touch. The hotel is ideally located at the east end of Quancheng Square, boasting a prime position in the old city center. Stepping out, you're immediately immersed in the splendor of Jinan. By day, you can stroll to Baotu Spring and Black Tiger Spring, or explore the lively Qu Shui Ting Street for a taste of old-town charm. At night, you can quietly admire the illuminated spring landmarks, with the poetic beauty of the city's springs surrounding you. Getting around is effortless, making the most of Jinan's scenic and convenient location. Entering the guest room was another pleasant surprise. The space is expansive and grand, with elegant and refined decor. A subtle luxurious quality is hidden in the details. The entire room was spotless and tidy, and the soft furnishings felt gentle and cozy, offering a peaceful and comfortable escape from the outside hustle. There's no deliberate ostentation; instead, amidst the high-end and sophisticated ambiance, there's thoughtful and delicate human-centered care. After a day of travel, you can always find a tranquil haven here. After years of repeat stays, the service has remained consistently excellent – warm, attentive, and considerate in every way. It's more than just a place to rest; it's a base that helps you understand Jinan's cultural脉络 and experience the city's warmth. Combining beautiful scenery, quality, and heartfelt service, Quancheng Hotel is always my top choice when visiting Jinan.
Original textTranslated by Google
Response from Property: 親愛的客人,您好!特別感謝您多次選擇濟南泉城大酒店(泉城廣場大明湖店),還把這裏視作泉城旅途中的安穩歸處,這份長久的信任讓我們格外感動。很高興前台同事的熱忱貼心與房型升級,能為您消解一路奔波的疲憊;也開心酒店所處的城市核心位置,能讓您輕鬆感受趵突泉、黑虎泉與老城街巷的詩意風華。看到您對客房空間、雅緻細節與整潔舒適的認可,我們倍感欣慰。您字裡行間的肯定,是對我們始終如一服務最温暖的鼓勵,真誠期待與您在濟南再次相見。
Guest User
Deluxe 2-bed Room
Stayed in Jun 2026
Family
1 reviews
9.5/10
Amazing
Posted on Jul 6, 2026
This hotel offers great value for money. The air conditioning was excellent, and they provided fresh fruit daily. It's very close to the scenic spots. When we checked out, they even gave us a souvenir. I'd definitely stay here again if I have the chance!
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您選擇入住濟南泉城大酒店並分享此次愉快的入住體驗。很高興酒店良好的性價比、給力的空調以及每日水果供應都為您帶來了舒適與便利,也非常欣慰酒店臨近景區的位置為您的出行增添了輕鬆與高效。您對離店伴手禮的認可,更讓我們倍感鼓舞。您的滿意是我們不斷提升服務品質的動力,誠摯期待您下次再到濟南時繼續選擇入住,祝您生活愉快,諸事順遂。
Guest User
Family-friendly 2-bed Room
Stayed in May 2026
Family
6 reviews
10/10
Outstanding
Posted on Jun 28, 2026
The hotel's location is incredibly convenient; you can walk to both Baotu Spring and Black Tiger Spring. The room was clean and quiet, and the breakfast buffet offered a great variety of options that my child really enjoyed.
Original textTranslated by Google
Response from Property: 好客山東,美麗泉城!感謝您選擇泉城大酒店並分享您的入住體驗。我們很高興看到您對酒店的肯定。酒店位於中心商圈,面向泉城廣場,夜晚的音樂噴泉給您帶來一場視聽盛宴,北鄰環城公園景區和寬厚裏小吃街,更有恆隆,世貿,銀座三大購物商場環繞周圍,是您家庭旅遊和商務出行的首選。為每位客人提供舒適的入住環境是酒店應該做的。我們會一直保持優質的服務去對待每一位客人。期待您下次能有一個更難忘的入住體驗,祝您生活愉快!
Kaifengdameinv
Family-friendly 2-bed Room
Stayed in May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 28, 2026
Cleanliness: Spotlessly clean. Ambiance: Quiet and comfortable. Service: Warm and gentle communication. Facilities: Smart.
Original textTranslated by Google
Response from Property: 好客山東,美麗泉城!感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,【自助凈衣房】滿足您對衣物洗、烘、熨的各種需求,【健身房】跑步、乒乓、健身,總有一項滿足您的鍛鍊需求,【小度智能語音】給寶寶講個睡前故事,進入甜美夢鄉,再次感謝您的評價,期待下次為您服務!
Guest User
Deluxe 2-bed Room
Stayed in May 2026
Family
4 reviews
10/10
Outstanding
Posted on Jun 22, 2026
Old Jinan Tianmo (a traditional breakfast porridge) and the fried dough twist soup I drank as a child, along with the Black Tiger Spring water, brought back so many memories. This long-standing hotel is truly excellent! The location is superb; it's very convenient to walk to Baotu Spring, and Black Tiger Spring is right downstairs. I was very satisfied with the service from the front desk staff, especially Xiao Yu. The kids absolutely loved it!
Original textTranslated by Google
Response from Property: 好客山東,美麗泉城!感謝您入住泉城大酒店。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。
Anonymous User
Deluxe 2-bed Room
Stayed in May 2026
Solo traveller
19 reviews
10/10
Outstanding
Posted on Jun 15, 2026
The hotel is located by the moat, near Quancheng Square, and close to commercial districts and scenic spots. The environment is pleasant, the breakfast offers a good variety, and the service is excellent. It's a great choice for travelers.
Original textTranslated by Google
Response from Property: 好客山東,美麗泉城!感謝您入住泉城大酒店並分享您的入住體驗!非常感謝您的支持與宣傳,您的鼓勵是對我們最大的肯定。一直以來酒店秉承“全心全意,至真至誠”的服務理念服務每位賓客,我們會持之以恆的將優質服務帶給每位客人。再次感謝您的評價,期盼與您再次相聚泉城!祝您生活愉快萬事順心!
Guest User
Family-friendly 2-bed Room
Stayed in Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 18, 2026
Family room with a 1.8m and a 1.2m bed, good service, quite nice. It's also very close to the attractions, which is quite convenient.
Original textTranslated by Google
Response from Property: 好客山東,美麗泉城!感謝您入住泉城大酒店並分享您的入住體驗!非常感謝您的支持與宣傳,您的鼓勵是對我們最大的肯定。一直以來酒店秉承“全心全意,至真至誠”的服務理念服務每位賓客,我們會持之以恆的將優質服務帶給每位客人。再次感謝您的評價,期盼與您再次相聚泉城!祝您生活愉快萬事順心!
.JQ.
Deluxe Queen Room
Stayed in Apr 2026
Family
4 reviews
10/10
Outstanding
Posted on Jun 3, 2026
My overall stay exceeded expectations. The room was well-lit and very clean, and the bathroom had plenty of hot water. The housekeeping staff were attentive and thoughtful, and the front desk team, especially Xiaoyu, were gentle, patient, and provided excellent service. They were quick to resolve any issues. On my first day, there was a smoke smell in the room, and they immediately moved me and even upgraded my room. The soundproofing was great, ensuring a peaceful night's sleep. The environment was quiet and elegant, and the facilities were well-maintained. The breakfast selection was rich and varied. This hotel offers incredible value for money, and I highly recommend it!
Original textTranslated by Google
Response from Property: 好客山東,美麗泉城!看到您如此真摯且温暖的反饋,我們滿心歡喜與感動!非常感謝您對我們服務的認可和讚揚,這對我們全體員工來説是莫大的鼓勵。能為您送上一份温馨與滿足,是我們的榮幸。我們始終秉持着全心全意至真至誠的服務理念,努力為每一位客人營造家一般的氛圍,您的滿意就是我們前行的最大動力。期待您的再次光臨,我們將竭誠為您服務,祝您生活愉快,萬事順遂!
Anonymous User
Deluxe Suite (Bathtub)
Stayed in Apr 2026
Family
6 reviews
10/10
Outstanding
Posted on May 7, 2026
I booked a suite, and even though the hotel was fully booked that day, the front desk attendant still diligently found me a room with the layout I wanted. Although it wasn't a newly renovated room, it was very well-maintained. The hotel's location is excellent, right across from Quancheng Square. From the room, you can see the moat. Chen's and Sansheng are nearby, making dining convenient.
Original textTranslated by Google
Response from Property: 好客山東,美麗泉城!感謝您入住泉城大酒店並分享您的入住體驗!非常感謝您的支持與宣傳,您的鼓勵是對我們最大的肯定。一直以來酒店秉承“全心全意,至真至誠”的服務理念服務每位賓客,我們會持之以恆的將優質服務帶給每位客人。再次感謝您的評價,期盼與您再次相聚泉城!祝您生活愉快萬事順心!
Laowanglaowanglaowang
Deluxe Queen Room
Stayed in Mar 2026
Family
8 reviews
10/10
Outstanding
Posted on May 2, 2026
This hotel boasts an unbeatable location and its own massive parking lot. What truly impressed me most was the staff's attitude – gentle, enthusiastic, and dedicated! They actively go above and beyond to provide excellent service to guests. As someone who frequently stays in hotels, I can responsibly say this is a rare gem. It's been a long time since I've seen such passion in their work. I also have to rave about the breakfast here. Not only do they offer spring water and plenty of coffee, but the variety of delicious food is simply unparalleled for a hotel under a thousand yuan. You can try all the local Jinan specialties – good thing I stayed for several days, otherwise, I wouldn't have been able to taste everything! And they never skimp on refilling dishes, even as closing time approaches. If I had to find a fault, it would be that the facilities are a bit dated, but that absolutely doesn't detract from the overall excellent experience.
Original textTranslated by Google
Response from Property: 好客山東,美麗泉城!感謝您入住泉城大酒店並分享您的入住體驗!非常感謝您的支持與宣傳,您的鼓勵是對我們最大的肯定。一直以來酒店秉承“全心全意,至真至誠”的服務理念服務每位賓客,我們會持之以恆的將優質服務帶給每位客人。再次感謝您的評價,期盼與您再次相聚泉城!祝您生活愉快萬事順心!
Anonymous User
Deluxe 2-bed Room
Stayed in Mar 2026
Couple
7 reviews
10/10
Outstanding
Posted on May 17, 2026
Big hotel but design a bit outdated . Overall okay . Wide spread for breakfast . Very convenient , shopping around and fountain is just opposite. Recommend.
Response from Property: 好客山東,美麗泉城!感謝您入住泉城大酒店並分享您的入住體驗!一直以來酒店秉承“全心全意,至真至誠”的服務理念服務每位賓客,我們會持之以恆的將優質服務帶給每位客人。酒店A座客房已進行全面升級,新客房突出泉水文化元素,盡顯典雅、輕奢、時尚的風格。結合全新科技,將【人臉識別】【語音控制】【智能感應】融入其中,為賓客提供高端、舒適、智能、高效的入住體驗。A座4樓的【凈衣房】,B座的【健身房】帶給您極盡便利的入住體驗,誠摯的邀請您到店體驗!
Guest User
Guestroom - with View (Double bed)
Stayed in Mar 2026
Family
7 reviews
10/10
Outstanding
Posted on Apr 15, 2026
The room was great, and the hotel's location is super convenient for getting around. Most places are just a 10-15 minute walk away. While the facilities aren't the most modern, the service is excellent, and the breakfast was fantastic.
Original textTranslated by Google
Response from Property: 好客山東,美麗泉城!感謝您入住泉城大酒店並分享您的入住體驗!非常感謝您的支持與宣傳,您的鼓勵是對我們最大的肯定。一直以來酒店秉承“全心全意,至真至誠”的服務理念服務每位賓客,我們會持之以恆的將優質服務帶給每位客人。再次感謝您的評價,期盼與您再次相聚泉城!祝您生活愉快萬事順心!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2026
Other
13 reviews
10/10
Outstanding
Posted on Apr 7, 2026
The hotel is located in the city center, about a 10-minute walk to Baotu Spring. I booked this hotel on a whim, and to my surprise, the quality, environment, and service all exceeded my expectations after check-in. They upgraded me to a smart room and even sent a fruit platter. When they noticed we ran out of water, they kindly delivered three more bottles of water and yogurt. The breakfast was very generous, with more main dishes than I could even try. There's also free parking, and plenty of dining options nearby. Overall, it's excellent value for money. Highly recommend!
Original textTranslated by Google
Response from Property: Hospitable Shandong, beautiful Jinan! Thank you for staying at Jinan Grand Hotel and sharing your experience! We greatly appreciate your support and promotion; your encouragement is our greatest affirmation. The hotel has always adhered to the service philosophy of "wholeheartedly and sincerely" to serve every guest, and we will continue to provide high-quality service to every guest. Thank you again for your review, and we look forward to seeing you again in Jinan! Wishing you a happy life and all the best!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2026
Family
9 reviews
5.7/10
Posted on Apr 7, 2026
The location is excellent, very close to Black Tiger Spring, Jiefang Pavilion, and Kuanhou Street. It's also convenient to get to Baotu Spring, Daming Lake, and Quancheng Square. However, the hotel is quite old; there's a damp, musty smell as soon as you enter the lobby. The worst and most inexplicable part was the breakfast. They said it closed at 10 AM, but by 9:40 AM, there was absolutely nothing left. When I asked a staff member, the auntie in the noodle area directly said, 'There's nothing left, look at the time,' and then muttered something with her back to me, showing no manners at all. Why say 10 AM then? If there's no food, don't they replenish it? And closing at 10 doesn't mean we can't continue eating, right? It felt like they turn off the lights and kick people out exactly at 10. I asked the manager, who said the staff were new and didn't understand. Sigh, do they just blame everything on new hires? I understand they need to prepare for lunch, but that shouldn't affect breakfast service. I can understand old facilities, but it's hard to understand such an outdated service philosophy that should have been eliminated by now. Oh, and I specifically requested no robot delivery for my takeout because my child was asleep and the doorbell would make noise, but they completely ignored it. Even the evening shift customer service seemed to be handled by a robot on the phone; I asked for two items but only received one.
Original textTranslated by Google
Response from Property: Hospitable Shandong, beautiful Jinan! First of all, we are very sorry for the unpleasant experience you had. Both the inadequate breakfast service and the outdated room facilities diminished your trip, and this is indeed something we couldn't do well enough. Regarding the breakfast issue, we acknowledge oversights in management, and the staff's service attitude was seriously negligent, reflecting a lack of training and supervision, which is absolutely not an excuse for "new employees." We have now readjusted the breakfast process: ensuring sufficient food is provided until closing time, and assigning supervisors to conduct on-site inspections; we have also provided specialized service etiquette training for staff to prevent any slackness. Every criticism you raised makes us deeply ashamed and is driving us to accelerate improvements. Thank you again for your frank feedback, and we look forward to seeing you again in Jinan! Wishing you a happy life and all the best!
Anonymous User
Deluxe Queen Room
Stayed in Mar 2026
Family
13 reviews
10/10
Outstanding
Posted on Apr 7, 2026
Our overall stay was fantastic! The room was clean with no strange odors, and the soundproofing was excellent, allowing for a very peaceful sleep. Check-in at the front desk was efficient, and the staff were friendly and patient. The location is convenient for getting around. The facilities were well-equipped and functional, and the hygiene details were impeccable. I would definitely choose this hotel again next time.
Original textTranslated by Google
Response from Property: 好客山東,美麗泉城!感謝您入住泉城大酒店。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨會像前一次一樣愉快。