Building B, Zhongjun Shangcheng, No. 3181 Qilu Avenue, Huaiyin District, Jinan, Shandong, ChinaView hotel details
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Guest Reviews of Xana Hotel Jinan West Station Branch
9.5/10
Outstanding
2475 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.5
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All reviews(2475)
Positive reviews(2436)
Reviews with photos/video(256)
Convenient location(253)
Easy to get around(225)
Classy environment(221)
Friendly front desk staff(220)
Delicious breakfast(132)
Many amenities(114)
Close to train station(109)
Perfect for business trips(64)
Negative reviews(39)
wbj513
Deluxe Room (Double Bed)
Stayed in Nov 2025
Business traveller
70 review
10/10
Outstanding
Posted on Dec 14, 2025
Facilities: Upscale, excellent, high floor.
Hygiene: Clean, tidy, and beautiful.
Environment: Good, well-equipped, close to the train station.
Service: Very good, a great choice, this is my third stay. Excellent, excellent, very good.
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6/8
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Guest User
Deluxe Room (Double Bed)
Stayed in Oct 2025
Solo traveller
8 review
10/10
Outstanding
Posted on Nov 26, 2025
Cool good
Response from Property: 尊敬的賓客: 感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Anonymous User
Deluxe Room (Double Bed)
Stayed in Apr 2025
Couple
24 review
10/10
Outstanding
Posted on May 22, 2025
The hotel is clean and cozy. The location is very convenient as well as it is very near Jinanxi railway station. There are also restaurants around the place. Overall, we had a great time and we wiĺl stay here again next time.
Response from Property: Dear guest: Hello, thank you for choosing to stay at Xana Hotel. We are glad to know that you had a relaxing and enjoyable time here. Thank you for your recognition of our team members, which is very important to us. We hope you will continue to support us so that we can become your resting place at Xana Hotel. Thank you again for your time and sharing. We look forward to seeing you again. Wishing you a smooth work and happy life.💕
Jiangshucai
Deluxe Room (Double Bed)
Stayed in Oct 2025
Business traveller
31 review
10/10
Outstanding
Posted on Nov 6, 2025
The hotel offers a wide variety of breakfast options and has clean and tidy rooms. Highly recommended!
Response from Property: 遇見您,總想給您最好的見面禮。所以我們把笑容和熱情點在了容貌裏,把風情刻在了走廊間,把輕鬆和愜意灑在了陽台休閑區,把舒適和清新放在了客房裡。期盼您再次光臨在敍,小希定會呈現給您更加美好的入住氛圍
Guest User
Deluxe Room (Double Bed)
Stayed in Nov 2025
Family
10 review
10/10
Outstanding
Posted on Dec 8, 2025
Very nice hotel. Near to jinan west station
Response from Property: 遇見您,總想給您最好的見面禮。所以我們把笑容和熱情點在了容貌裏,把風情刻在了走廊間,把輕鬆和愜意灑在了陽台休閑區,把舒適和清新放在了客房裡。期盼您再次光臨在敍,小希定會呈現給您更加美好的入住氛圍
Guest User
Deluxe Room (Double Bed)
Stayed in Oct 2024
Solo traveller
10 review
9.0/10
Great
Posted on Dec 4, 2024
Good hotel for its price and has breakfast. I enjoy it
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
cevegmed
Deluxe Room (Double Bed)
Stayed in Jun 2024
Other
2 review
10/10
Outstanding
Posted on Jul 15, 2024
Nice hotel, comfortable, clean, nearby railway station, bus station and cheap.
Response from Property: Thank you for your thoughtful comments and for taking photos for us. We look forward to your stay again! Each of our rooms is carefully made by the housekeepers, just to leave you a small home warmth, let this warmth take you into the memories of time, and let every stranger feel the feeling of home. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and at the same time we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Deluxe Room (Double Bed)
Stayed in Mar 2025
Couple
3 review
7.0/10
Posted on Apr 13, 2025
Room size decent. Bed was comfy. Near train station. Satisfied.
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at Xi'an Hotel. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where there is love. Xiaoxi is looking forward to your next stay.
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at Xi'an Hotel. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where there is love. Xiaoxi is looking forward to your next stay.
Anonymous User
Deluxe Room (2 Beds)
Stayed in Apr 2025
Couple
31 review
7.0/10
Posted on May 6, 2025
Shower in my room was not functioning.
Response from Property: 尊敬的貴賓, 為您帶來不好的入住體驗, 我們深表歉意。在您入住酒店期間, 房間有任何設施設備方面的問題您可以隨時呼叫服務員,我們 24 小時待命為您解決問題,關於您反應的問題,酒店工程部門已加強維修,確保您下次入住不會再出現此類問題,為您帶來的不便我們深感抱歉。
agrix
Deluxe Room (2 Beds)
Stayed in Jan 2024
Travelling with friends
18 review
10/10
Outstanding
Posted on Feb 13, 2024
I recently had a delightful two-night stay at Xi'an Hotel (Jinan West Railway Station). The experience was nothing short of fantastic, and I'm eager to share the highlights of my enjoyable stay.
First and foremost, the cleanliness of the room left a lasting impression. Immaculate and well-maintained, it truly reflected the hotel's commitment to providing a comfortable environment for guests. The inclusion of complete toiletries further enhanced the overall experience, ensuring that every essential was readily available.
The hotel's strategic location near Jinan Railway Station and its accessibility to public transportation were major advantages. This made exploring the city a breeze, and I appreciated the convenience it added to my trip.
One of the standout features was the culinary experience. The on-site dining options offered a diverse range of delectable dishes, leaving my taste buds thoroughly satisfied. Although the absence of coffee was noted, the rich variety of other beverage options more than compensated for it.
The toilet facilities were not only pristine but also surprisingly innovative. The sound-proof design allowed for a private and serene experience, perfect for unwinding after a day of exploration. The added touch of background music created a unique ambiance, transforming the bathroom into a personal concert space.
I must commend the receptionists for their exceptional hospitality. Their welcoming demeanor and willingness to assist with any inquiries added a warm touch to the overall stay. It was evident that the staff was dedicated to ensuring guests felt comfortable and well taken care of.
My stay at Xi'an Hotel (Jinan West Railway Station) was a delightful experience characterized by cleanliness, convenience, delectable dining, innovative facilities, and excellent service. I would highly recommend this hotel to fellow travelers seeking a memorable stay in Jinan.
6/7
Response from Property: Thank you to our distinguished guests for their thoughtful comments and for taking photos for us. Thank you very much for your recognition of our breakfast. We look forward to your next stay. Each of our rooms is made with care by the guest room aunt, just to leave you with the warmth of a small home and bring this warmth to you. You walked into the memories of time, making every stranger feel the feeling of going home. Xiaoxi also looks forward to every time you come home. I wish you success in your work and a good mood every day!
Guest User
Deluxe Room (Double Bed)
Stayed in Mar 2024
Business traveller
5 review
10/10
Outstanding
Posted on Apr 20, 2024
Rooms are very good & premium luxury with all facilities
Response from Property: When we meet you, we always want to give you the best gift. So we put smiles and enthusiasm in our appearance, carved the style in the corridor, sprinkled the relaxation and comfort in the balcony leisure area, and put comfort and freshness in the guest room. We look forward to your visit again in Xu, Xiaoxi will definitely present you with a better stay atmosphere.
BB travel
Deluxe Room (Double Bed)
Stayed in Jul 2024
Business traveller
8 review
8.0/10
Very good
Posted on Aug 6, 2024
Weird location, it was very close to the High Speed Train station JiNan Xi, but the entrance is very hard to get to and the taxi will mostly missed it.
The room is nice and clean, good simple breakfast. not thing fancy, very good stay for a nice business trip.
Response from Property: 尊敬的賓客,您好!很高興您選擇入住希岸酒店。家是避風的港灣,是温馨的小窩,是温暖身心的一隅,有愛才是家,小希期待您的下次入住
Nicknack82
Deluxe Room (Double Bed)
Stayed in Jan 2024
Solo traveller
39 review
9.5/10
Amazing
Posted on Feb 4, 2024
Superb hotel, near Jinan West station. The nicest i have stayed in on this journey. Weird music in the shower though 😂
Response from Property: Distinguished guests: Hello! It is a great honor for you to visit Xi'an Hotel (Jinan West Railway Station). We are also very pleased to bring you a comfortable and satisfactory stay experience. We will continue to maintain high quality service and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Next time you have problems, you can call the front desk, and the service staff will solve the problem for you. We hope that every guest in Jinan can feel the warmth and comfort of a neighborhood, and we hope that you can make your journey peace of mind. We look forward to your next hotel stay.
W Melo
Deluxe Room (2 Beds)
Stayed in Jan 2026
Couple
19 review
10/10
Outstanding
Posted on Feb 12, 2026
Exeelent
Response from Property: 尊敬的賓客: 您好!流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過每一天!