502 Beiyuan Avenue, Beiyuan Street Area, Tianqiao District, Jinan, Shandong, 250031, ChinaView Hotel Details
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GreenTree Inn Jinan Beiyuan Yinzuo Guest Reviews
4.5/5
Good
471 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(471)
Positive reviews(465)
Reviews with photos/video(121)
Convenient location(49)
Convenient parking(46)
Friendly front desk staff(29)
Close to metro(15)
Perfect for business trips(13)
Convenient public transportation(6)
Many dining options(5)
Strange smell in room(2)
Negative reviews(6)
LvDaryna
Standard Room
Stayed in Sep 2024
Travel with friends
30 review
3.5/5
Posted on Nov 6, 2024
The location is not the best one, and surrounding is nothing special. The room is fine for the budget hotel. Staff was friendly.
Response from Property: 尊敬的賓客您好,感謝您的評價!本店臨近濟南大明湖風景區和趵突泉旅遊景區。我們酒店緊鄰地鐵2號線,酒店附近就有公車站,到高鐵站和各個景區都很便捷。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!格林豪泰~~等您回來
Guest User
Business Double Room
Stayed in Oct 2024
Couples
17 review
4.0/5
Very Good
Posted on Oct 25, 2024
The room is a bit dated. Staff at front desk could be more friendly. We appreciate that we were allowed to check in early.
Response from Property: 尊敬的賓客:我們酒店是20年開業的,設施設備我們都會定期維護,您説的前台服務的問題我們會加強培訓,感謝您的點評。祝您工作愉快.生活幸福!
Guest User
Standard Room
Stayed in Oct 2024
Solo travellers
3 review
3.2/5
Posted on Oct 11, 2024
Good for short stay. Close to the metro. I am used to cleanier rooms then this. There was 2 of us but they did not give us 2 cups nor 2 toothbrushs, only 1. It can be better
Response from Property: 感謝親人的點評,我們格林北園店全體員工恭祝您家人幸福平安喜樂!
Vikas Kumar
Single Room
Stayed in Jul 2024
Business travellers
326 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Good Location
Neat and Clean,
Staff is very Friendly.
Most Recommend for this Hotel.
Transportation is very Convenient, foreigners are Allowed.
Near subway
Response from Property: 感謝親人的暖心點評,很高興給您帶來一次滿意的入住體驗,您的肯定讓我們感到如沐春風,希望您再次選擇我們酒店,本店臨近濟南大明湖風景區和趵突泉旅遊景區再次感謝您對酒店的肯定,格林豪泰~~等您回來祝旅途愉快!祝您工作愉快 ,天天開心。格林豪泰~~等您回來
Guest User
Single Room
Stayed in May 2024
Business travellers
5 review
3.5/5
Posted on May 24, 2024
The room is ok, clean and odorless! I will stay here again next time, and the price is relatively cheap! I also recommended it to my colleagues, satisfied
Response from Property: Dear customer, hello! (The room is very good, clean, and has no peculiar smell! I will stay here next time, and the price is relatively cheap! I also recommended it to my colleagues with satisfaction) I translated your review online. Thank you for your warm comments from my relatives, Every one of them is an affirmation of our hotel. GreenTree Inn has always adhered to the service concept of satisfying guests. We strive to create a business and comfortable space that satisfies guests. Letting every guest feel the warmth and comfort of home is our goal and pursuit. We will continue to work hard~ Dear, the highest praise score for our store is 5 points. I hope that next time we can win your 5-point praise with the best service! All staff of Beiyuan Green welcome you to visit us again! I wish you a happy work and a happy life! ! !
Haogezaifei
Business Double Room
Stayed in Nov 2023
Couples
20 review
5.0/5
Outstanding
Posted on Nov 10, 2023
ting hao d
Response from Property: Thank you for your comments. GreenTree Inn Hotel has always been adhering to the service concept of satisfying guests. We strive to create a business and comfortable space that satisfies guests. Letting every guest feel the warmth and comfort of home is our goal and pursuit, and we will continue to work hard. of. Our hotel is close to Jinan Daming Lake Scenic Area and Baotu Spring Tourist Area. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a happy journey! GreenTree Inn~~waiting for your return
Shayou
Single Room
Stayed in Oct 2024
Solo travellers
1 review
3.0/5
Posted on Oct 20, 2024
1. Cheap price
2. There is hair on the toilet seat, pillows and mattresses
3. You can hear talking in the corridor, the sound of pushing suitcases, and the sound of doors opening and closing.
4. Next to the elevated highway, you can hear the sound of driving vehicles
5. The window faces the parking lot and canteen, and the sounds of vehicles and people talking can be heard.
6. It’s a bit far from the scenic spot, it takes 15 to 20 minutes by bike.
Original TextTranslated by Google
Response from Property: Hello dear customer! In response to the problems you mentioned, we have conducted training on the guest rooms, and have also conducted room rounds and spot checks. Our guest supplies are disinfected after each guest, so please feel free to use them. Your introduction is very detailed, but the sounds of vehicles and voices are normally heard during the day, and they are all rested at night, so they are relatively quiet. We have a free large car park for guests to use. Outside the window of the single room is the parking lot and restaurant, and the business twin bed faces the sun. The window of the business bed faces east. Have a nice journey
Guest User
Triple Room
Stayed in Apr 2024
Family
7 review
4.0/5
Very Good
Posted on Apr 10, 2024
The room was okay, especially the pillows were quite comfortable. The room is relatively humid. Although it faces south and is on the second floor, it would be better if the air conditioner is turned on all the time. If it is on the first floor or other directions, it will be more serious. The rain nozzle is not good, and the non-slip mat under the feet will cause some discomfort if you stand for more than 10 minutes. No hand sanitizer, just a small disposable bar of soap or soap. Mineral water is only provided for free once, and there is a fee for communicating with the front desk. There is a large bucket of charged mineral water in the room, which costs 15 yuan. Overall, one or two days is fine. Parking is okay, not far from the elevated highway, and close to the Shengsheng Road subway station and bus station. There are places to eat nearby.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel. We are honored to serve you. GreenTree Inn Hotel has always been adhering to the service concept of "just what you feel" and trying its best to create a business and comfortable space that satisfies guests. Thank you very much for your evaluation of our hotel. Letting every guest feel the warmth and comfort of home is our goal and pursuit, and we will continue to work hard. Our hotel is close to Jinan Daming Lake Scenic Area and Baotu Spring Tourist Area. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a happy journey! GreenTree Inn~~waiting for your return
Guest User
Business Double Room
Stayed in Feb 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The location of the hotel is very good, very close to the subway station and bus station. The hotel also has breakfast, which is quite rich. You can also store your luggage for free. The hotel staff are very friendly and highly recommended! ! !
Original TextTranslated by Google
Response from Property: Hello dear customer! Thanks to our loved ones for their heart-warming praise, GreenTree Inn Hotel has always adhered to the service concept of satisfying guests. We strive to create a business and comfortable space that satisfies guests. Letting every guest feel the warmth and comfort of home is our goal and pursuit. We will Keep up the good work. Our hotel is close to Jinan Daming Lake Scenic Area and Baotu Spring Tourist Area. Thank you again for your affirmation of the hotel. We look forward to visiting you again. Happy New Year! GreenTree Inn~~waiting for your return
Guest User
Standard Room
Stayed in Feb 2024
Business travellers
84 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The room is clean and tidy, and there are many snacks around. The Internet celebrity snack Liu Xiaomang's Pork is near the hotel. The hotel is very close to the subway entrance, the transportation is very convenient, and the front desk service attitude is very good.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thanks to our loved ones for their heart-warming praise, GreenTree Inn Hotel has always adhered to the service concept of satisfying guests. We strive to create a business and comfortable space that satisfies guests. Letting every guest feel the warmth and comfort of home is our goal and pursuit. We will Keep up the good work. Our hotel is close to Jinan Daming Lake Scenic Area and Baotu Spring Tourist Area. Thank you again for your affirmation of the hotel. We look forward to visiting you again. Happy New Year! GreenTree Inn~~waiting for your return
Anonymous User
Standard Room
Stayed in Aug 2024
Family
4 review
2.6/5
Posted on Sep 14, 2024
The overall facilities in the room look older and the TV is smaller and not functioning properly.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you very much for choosing to stay in our hotel. Our GreenTree Inn Express Beiyuan Hotel was renovated and opened in 2020. Although it is not a new store, the facilities and equipment are in good condition. The TVs are all 34 inches, which is really small for a hotel. And we just switched to China Unicom on September 1st, and the network speed is fast. The TV network signal is also very good. Our hotel is very careful in terms of front desk service and guest room hygiene. So I'm sorry for bringing you a bad experience. If you have any questions during your stay, please give us feedback and we will help you solve it in time. Our mission at GreenTree Inn is to serve every guest well, and we treat every guest like family. I wish you a happy Mid-Autumn Festival and a happy family.
Anonymous User
Business Room (2 beds)
Stayed in Jul 2024
Family
1 review
2.5/5
Posted on Jul 17, 2024
I have stayed at GreenTree Inn many times, and this is the first time I encountered a hotel with poor hygiene. There were hairs on the floor of the toilet and bathroom, and the shower area was not cleaned every day?
Original TextTranslated by Google
Response from Property: Hello dear guests! We are very sorry for bringing you an imperfect check-in experience. We are really sorry. After reading your review, we and even the hotel still have a lot of room for improvement and improvement. Thank you very much for correcting our shortcomings despite your busy schedule. , so that we can promptly rectify the problem of cash refund. We will pay more attention to, attach importance to and improve the problems you mentioned. Please believe that we will redouble our efforts to welcome every guest! Have a nice trip!
Guest User
Single Room
Stayed in Jul 2024
Solo travellers
8 review
3.0/5
Posted on Jul 10, 2024
The price/performance ratio is very high. It's actually quite a distance from Daming Lake. It's a little far to walk, but it's just right for riding a bicycle. Well, overall it’s not a loss, right? The room size is relatively small.
Original TextTranslated by Google
Response from Property: Different cities, different homes. GreenTree uses every sweet smile, every cordial greeting, and every action to care for every customer who supports GreenTree, just to meet you again! I wish you a happy work and a happy life! wish you all the best
Guest User
Single Room
Stayed in Dec 2023
Solo travellers
4 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The room was great, clean, new, and decorated in a very nice style. I arrived in Jinan at six in the morning and called the front desk to find out that the room type I booked was available and I could check in early. It was really great. Thank you ~
Original TextTranslated by Google
Response from Property: Thank you for your comments. GreenTree Inn has always been adhering to the service concept of satisfying guests. We strive to create a business and comfortable space that satisfies guests. Letting every guest feel the warmth and comfort of home is our goal and pursuit, and we will continue to work hard. of. Our hotel is close to Jinan Daming Lake Scenic Area and Baotu Spring Tourist Area. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a happy journey! GreenTree Inn~~waiting for your return
Guest User
Business Suite
Stayed in May 2024
Business travellers
1 review
1.5/5
Posted on Jun 3, 2024
After several nights of sleep, I woke up with itching every night. The room was not cleaned and the sanitary conditions were really bad. I told the front desk to change the sheets and when I opened them, I saw that they were all dirty under the sheets.
Original TextTranslated by Google
Response from Property: Hello dear guests! First of all, I'm sorry that I didn't give you a good experience during your stay. If you have any questions during your stay, I hope you can provide timely feedback to the hotel. Let me describe what happened during your stay and declare that the hotel is disinfected one after another. When you arrived at the hotel, you asked us to change the sheets and we immediately replaced them with new sheets for you. Once again, you did not report any other problems during your stay. There are no dirty sheets under the sheets. In addition, the hotel's normal check-out is at 12 noon. If you have Ctrip's privilege to delay check-out, you can delay check-out until 14 o'clock for free, but you You requested free late check-out until 4pm. We had a friendly communication and you hung up the phone directly. You did not return the room card to the front desk when you checked out, or informed the front desk that you had checked out. You refused to answer the phone until I went to the room to inquire about it at four o'clock in the afternoon, but it turned out that you had already left the hotel. When you left your belongings behind, the front desk communicated with you to return them, and you were friendly. When your friend checked out, the front desk also kindly reminded your friend and brought back the items you left behind in the hotel. And communicated with your friend about the check-out situation on the same day. Your friend said that the guest was in a bad mood these two days and expressed his apologies. As a result, after your friend left the hotel, you immediately made a negative review of the hotel. So no matter what happens to any guest who stays in our hotel, we will treat them as family, so if you have any complaints, you can call the front desk directly, and we can solve it for you as soon as possible. I wish you all the best!