Wyndham Grand Xishuangbanna Resort

The location is excellent, right next to a shopping mall with ample parking. It's very close to Manting Park, and the nearby wildlife park is definitely worth a visit – animal interactions are affordable, and it's not crowded. The service is also great; our butler added us on WeChat in advance and provided useful information about getting around and sightseeing!

When evaluating a hotel, you really have to consider the price. I booked a room with breakfast for 820 RMB, so my rating for this hotel is: ⭐⭐⭐ It's a relatively new hotel, opened in 2024, but you wouldn't know it from the decor and amenities. The bathroom only has one sink, and the room slippers look disposable but are actually meant to be reused (the bag says 30 RMB for them). When I checked in at 13:55, they even emphasized that check-in time is 14:00... The hotel breakfast was just so-so; compared to the hotel's other services, this was actually passable. The hotel's biggest advantage is its proximity to Aegean Sea Plaza, which makes dining very convenient. However, you can hear the restaurant queue numbers being called out from your room. Overall, neither the hardware nor the software lives up to the 'supreme' in its name.

This hotel is located right in the center of Xishuangbanna, next to the Aegean Shopping Park, making it super convenient for dining, entertainment, and shopping. The hotel staff were really enthusiastic; they heard we were traveling with a baby and proactively offered a bed rail and a baby potty. Thumbs up!

Choosing a hotel in Xishuangbanna was incredibly difficult, but after much deliberation, I settled on this one. I stayed for four nights and was generally satisfied, with both pros and cons. Pros: 1. **Great Location**: It's very convenient for visiting attractions in the city. A taxi to Gaozhuang, Manhena, or the Botanical Garden takes about 10-20 minutes, and the Wild Elephant Valley is a 15-minute walk. For someone like me who prefers to avoid major tourist traps, this distance was perfect. 2. **Excellent Service**: Even during the off-season, I was able to arrange a pickup service last minute using a 7-seater business van. They also offered three meals a day, Chinese-style simple meals, which were decent. Considering they were complimentary, it really added to the emotional value of the stay. 3. **Mall Accessibility**: The hotel is right next to a mall with direct elevator access, making dining and shopping incredibly convenient. Our room was on the very end, but we didn't experience any noise issues. 4. **Responsive PR/Staff**: I booked a family room, but after spending an afternoon there, I found the elevator noise to be bothersome. The hotel promptly upgraded us to a two-bedroom suite, which was 300 RMB more expensive, and as an apology, they provided a children's toiletry set. During our four-day stay, we also received fruit plates on two of those days. A big thank you to our butler, Coco, for her excellent service. Cons: 1. **Family Room Location**: My biggest surprise was that the family room was right next to the elevator, separated by just one wall. Normally, hotels place guest rooms a bit further from elevators or use the space next to them for linen closets. Here, the headboard wall of the family room was directly against the elevator shaft, and the noise inside the room was even louder than being inside the elevator. The hotel mentioned that all family rooms are next to elevators, which I find very puzzling. Of course, as I mentioned, the hotel upgraded us for free, which I'm very grateful for, but I still hope they address this issue. 2. **Lack of Security**: There's no access control between the guest rooms and the outside, meaning non-guests can walk directly to the room doors. Especially with the hotel being adjacent to a mall, this feels a bit unsafe, and I hope they improve security. 3. **Non-Smart Toilets**: The two-bedroom suite, perhaps due to lower occupancy, did not have smart toilets. Suggestion: The staff didn't seem to smile much and appeared a bit unhappy with their jobs. Perhaps improving employee benefits or providing training would help. A simple smile and a 'good morning' can significantly enhance the guest experience and emotional value. Overall, I was very satisfied with my stay. Perhaps the king and twin rooms are their main offerings. I would choose to stay here again next time, but I definitely won't be booking a family room or kids' room again! 😂

We booked a family room, which was like a one-bedroom apartment. It was quite comfortable for a family of three, although the room was next to the elevator and a bit noisy. The hotel has a great location in the city center, close to all the city's attractions. There's a shopping mall downstairs with everything you could want to eat, super convenient. The hotel breakfast was decent. I would stay at this hotel again next time.

If I come to Xishuangbanna again, I will stay at this hotel again for the following reasons: 1. The bed and blankets are so comfortable, I can get a good night's rest. 2. The soundproofing is excellent, it's very quiet, unlike many other hotels I've stayed in. A good rest is essential for a better experience. 3. The location is fantastic, convenient for getting around, with plenty of snacks and shopping malls nearby, making dining convenient and affordable. Finally, the room is very large, and we were even upgraded to an executive king room with a large balcony, making for a very comfortable stay, and we could even watch the sunset.