The City On The Cliff

Very pleasant parent-child trip, ready to come again in summer vacation! First of all, the hotel environment and appearance are nothing to say, girls who like to take pictures and check in will definitely be photos👍 The supplies in the room are also very considerate, disposable bath bags, bath salts, bath towels, and children's products are all prepared. The breakfast variety is rich and the taste is also very good. Secondly, there are many entertainment projects in the hotel, and the children can play all day. We originally planned to go to the Shexiang Ancient Town the next day, but the children didn’t want to go, so they just played in the hotel for a day. Finally, I would like to praise the service. The one-to-one housekeeper Yunshan is very attentive and thoughtful. He contacted us the day before the hotel to arrange the room. When we arrived at the store, he was already waiting for us in the lobby and carefully introduced the various areas and functions of the hotel to us. WeChat contact is also a second reply, great👍 Thanks to Nayun for giving our family a wonderful travel experience, see you next time!

First of all, I would like to give a good review to Ctrip. I didn't understand the two room types of Fushan and Guanshan before, so I booked Fushan first. Later, I found that the Guanshan room type was better, so I negotiated to cancel and repurchase it. The refund was successful without saying anything. During the Qingming Festival, although the hotel was fully booked, the space was relatively large, and it didn't feel crowded overall. The hardware was really thoughtful. There were all the necessary elements of a resort hotel. When you first arrived at the hotel parking lot, there was a slow train to connect to the hotel lobby. At the same time, the scenery along the way was also very good. Good reviews. There are also several floors in the hotel, suitable for children of all ages, a cute pet park, hot springs and hot spring swimming pools, a landscape cafe, a night snack barbecue bar, and a Chinese restaurant. Basically, you can lie flat in the hotel for two days. There are also shortcomings. During the Qingming Festival, the room was fully booked, and the shuttle bus did not increase accordingly. Especially from the parking lot to the hotel, you can only rely on the shuttle bus to connect. You basically have to wait for more than 15 minutes at night. The experience is not particularly good. It takes at least half an hour to enter and exit the hotel. In addition, the air conditioning in the hot springs was not turned on enough, and the way from the water to the locker room was a bit cold. At the same time, there was no swimsuit dryer, which was recommended to be added. The room in Building 3 where we stayed this time was very beautiful, and the space utilization was also reasonable. The only drawback was that the mine cave cafe was being renovated next to Building 3. In addition to the fence, many building materials were piled outside, next to the elevator, which was not beautiful and also had safety hazards. It was recommended that the construction be more standardized. It is worth mentioning that the housekeeper Yunshan called and added WeChat before checking in, and all our requests were met, which was a good review. From the perspective of children, it is a good resort hotel. Feeding animals, children's playgrounds, and hot spring swimming pools are all good places to consume energy. From the perspective of adults, Jingyun has pleasant scenery and the hotel's architecture is also very good. If it were closer to the high-speed rail station, I would check in twice. I didn't get a high-speed rail ticket for this Qingming trip. It took 6 hours on the road to drive from Hangzhou, which was a bit unbearable. Another point is that the hotel's Weifengpai's attitude towards the 5 free photos was a bit average. They just kept promoting their own packages and avoided talking to customers about making an appointment to take the free photos. Instead, they promoted their own packages. In Sanya, giving away photos and customers paying extra for more photos if they think they are good has become an industry consensus and the cooperation is pretty good. I hope the hotel will strengthen management and let the merchants treat everyone equally if they want to give away photos.

I took my children here for a two-day and one-night trip during the Qingming Festival. I was impressed by the accommodation experience and the thoughtful service. The surrounding supporting facilities are complete, and catering and entertainment are all available. In short, this stay experience made me feel the warmth of home, and the hotel's facilities and services are great. The hotel butler Yiyun's service is very good, and the She ethnic minority girl in the lobby teaches origami very patiently. I will come again for a weekend next time if I have the chance

We stayed in Feiya Room for two nights. The room was super big and the view was amazing. The baby jumped up and down in the room and didn't want to go out. There are many facilities to play in the resort. One day is really not enough. Unfortunately, the baby is too young to participate in the hot spring, video games, and VR. And our housekeeper Yunyi is beautiful and considerate. She has arranged many questions for us before we have time to ask them. Although the resort is very large, with the help of Yunyi, we have fully mastered the business hours and locations of various places here on the first day, which really saved us a lot of worry. The swimming pool is not open this season. I will come again with my parents and the whole family in summer.