Guest Reviews of Vienna Hotel (Jinhua Municipal Government, Wanda Plaza)
9.4/10
Outstanding
452 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(452)
Positive reviews(426)
Reviews with photos/video(87)
Classy environment(42)
Friendly front desk staff(41)
Easy to get around(32)
Delicious breakfast(21)
Convenient for shopping(21)
Near shopping area(19)
Convenient parking(18)
Would stay again(14)
Negative reviews(26)
VICTOR SAMUEL ETIM
Standard Double Room
Stayed in Oct 2022
Business travellers
2 review
10.0/10
Outstanding
Posted on Nov 25, 2022
Excellent! I’ll recommend this hotel without reservations!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Gwexy
Deluxe Double Room
Stayed in Jun 2024
Couples
7 review
8.5/10
Very Good
Posted on Jul 24, 2024
It was alright.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
AT
Deluxe Double Room
Stayed in Feb 2023
Travel with friends
6 review
9.0/10
Great
Posted on Mar 21, 2023
Very coo and convenient location, the workers are very friendly
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guygi
Standard Double Room
Stayed in Jun 2022
Business travellers
111 review
6.5/10
Posted on Jul 25, 2022
Great value for money
Response from Property: 您好!感謝您對酒店的認可!但是我們知道距離您心目中的全五分標準還有一定的差距, 我們會繼續努力的!希望在您的下次下榻之時為您提供滿意的入住體驗,期待您的再次下榻。
Guest User
Standard Double Room
Stayed in Jun 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Aug 14, 2023
The room is clean and tidy, and the service attitude of the lady at the front desk is very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Jun 2023
Business travellers
3 review
4.0/10
Posted on Jul 24, 2023
The room is old and poor, the hygiene is not good, but the waiter has a good attitude
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to live up to your expectations. Looking forward to visiting again and wishing you a pleasant journey!
Ale
Deluxe Room (2 Beds)
Stayed in May 2023
Travel with friends
16 review
10.0/10
Outstanding
Posted on Jun 30, 2023
Very good and satisfactory. I will stay again in the future. The front desk staff has a very good attitude.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Jul 2023
Business travellers
9 review
2.0/10
Posted on Aug 12, 2023
There was a fire drill at around 9 o'clock in the morning. The announcement was very loud, saying there was a fire. Don't take the elevator and take the stairs to the lobby on the first floor. The fire alarm rang, causing us to run without clothes. Later we found out it was a drill. I just thought I lay down and slept for a while, but then I came again. The hotel experience was so bad. I was driving on the highway in the afternoon and couldn't open my eyes. How are you going to deal with my feedback?
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review. Our store was undergoing firefighting equipment maintenance at around 10:30 this morning. We are sorry for the inconvenience this has caused you. The hotel is willing to make compensation, please provide your contact information, thank you!
Guest User
Standard Double Room
Stayed in Jun 2023
Other
4 review
4.0/10
Posted on Jul 30, 2023
This is my first time staying at a Vienna hotel. I won't do it again. The hygiene is very poor. The room smells of cigarette smoke, and there are melon seed shells and other dirty things on the carpet. The bathroom is even dirtier. The wash basin It was dark inside and not clean. There were hairs on the floor and the floor was not mopped. It was disgusting to see. I couldn’t sleep well the whole night. The service was not good either👎
All in all very dissatisfied!
Hygiene: Poor👎
Environment: General
Facilities: General
Service: Poor👎
Original TextTranslated by Google
Response from Property: We are sorry to bring you an unpleasant experience. We value your opinions and we will continue to work hard to improve. We look forward to your visit again.
Guest User
Deluxe Double Room
Stayed in Feb 2023
Business travellers
6 review
4.0/10
Posted on Mar 28, 2023
Is the high-end big bed an old room bought by Home Inn? The towels are 2020 and the hotel marked new hotel? ! ! ! The male customer service at the front desk is also very rude, asking a question without answering it. Is it cool? ? ?
Original TextTranslated by Google
Response from Property: Sorry to bring you an unpleasant experience, we take your opinion very seriously, we will make persistent efforts to improve, and look forward to your coming again
Guest User
Standard Double Room
Stayed in Jan 2023
Business travellers
11 review
10.0/10
Outstanding
Posted on Feb 20, 2023
The location of the hotel is very good, very clean and hygienic, and I will stay again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Linxianshengdechenxiaojie♥️♥️
Standard Double Room
Stayed in Mar 2023
Business travellers
19 review
2.0/10
Posted on Apr 23, 2023
The room is too small, the same price, why my room is very small
Original TextTranslated by Google
Response from Property: Sorry to bring you an unpleasant experience, we take your opinion very seriously, we will make persistent efforts to improve, and look forward to your coming again
Guest User
Stayed in Oct 2022
Business travellers
1 review
2.0/10
Posted on Nov 2, 2022
The service is super bad, the room number was wrong, I went to the lobby several times in vain, and refused to admit my mistake, I won't come again, bad review, bad review, bad review
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Response from Property: 親愛的小主,非常感謝您選擇了我們酒店並給予我們這麼高的評價。我們會繼續努力為您帶來温馨舒適的入住體驗,目前我們增加了兩個汽車充電樁同時可容納4台電車充電在我們酒店的負一樓停車場,並在我們酒店總枱左側新增洗衣房,提供免費洗衣及烘乾服務。再次感謝您選擇維也納金華市政府萬達廣場酒店,祝您生活愉快!事事順意
Response from Property: 親愛的小主,非常感謝您選擇了我們酒店並給予我們這麼高的評價。我們會繼續努力為您帶來温馨舒適的入住體驗,目前我們增加了兩個汽車充電樁同時可容納4台電車充電在我們酒店的負一樓停車場,並在我們酒店總枱左側新增洗衣房,提供免費洗衣及烘乾服務。再次感謝您選擇維也納金華市政府萬達廣場酒店,祝您生活愉快!事事順意