No. 361 Hongjun Avenue, Jiangdian New Area, Jinzhai, Anhui, ChinaView hotel details
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Guest Reviews of Jinzhai Hotel
9.7/10
Excellent
1234 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.6
Service9.6
Cleanliness9.8
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All reviews(1234)
Positive reviews(1219)
Reviews with photos/video(179)
Delicious breakfast(140)
Large rooms(73)
Friendly front desk staff(62)
Convenient parking(46)
Well decorated(44)
Tasty restaurant(17)
Luxurious(16)
Negative reviews(15)
Anonymous User
Deluxe Double Room
Stayed in Jul 2024
Business traveller
27 review
10/10
Outstanding
Posted on Aug 31, 2024
Perfect hotel, very beautiful, comfortable.
Response from Property: [Cultural concept - attentive service, honest hospitality]Dear guest, hello! A city, a beautiful memory, thank you for meeting you at the hotel, thank you for your recognition. All of our staff are inspired by your positive feedback, and we are constantly striving to improve. We believe we will do better in the future and sincerely look forward to your visit again!
Stevencc715
Deluxe Double Room
Stayed in Jul 2024
Business traveller
76 review
9.0/10
Great
Posted on Sep 2, 2024
Comfortable environment with good staff service.
Response from Property: Dear valued guest, thank you for your high praise of Jinzhai Hotel. We look forward to your visit again and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in May 2024
Business traveller
49 review
9.5/10
Amazing
Posted on Jul 1, 2024
Good for business travel. Clean and quiet. Central location.
Response from Property: [Business and travel first choice - 15 minutes drive from Jinzhai Railway Station] Dear guests, thank you for choosing to stay at [Jinzhai Hotel]. Thank you for your five-star praise for the hotel. I hope that our elegant environment and
Guest User
Deluxe 2-bed Room
Stayed in Aug 2025
Business traveller
2 review
10/10
Outstanding
Posted on Nov 16, 2025
👍 good
Response from Property: 【專致完美—提供高品質產品與服務】尊敬的客人,非常感謝您選擇入住我們【金寨飯店】並給與好評,您的滿意就是對我們最好的肯定與鼓勵,我們致力於為您提供親切周到的入住體驗。真誠期待您的再次光臨!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2023
Travelling with friends
102 review
8.5/10
Very good
Posted on May 14, 2023
The hotel is located in the new county town of Jinzhai, with convenient transportation, free parking, good front desk service attitude, large room, comfortable bed, a bit noisy air conditioner, rich variety of breakfast, and timely food replenishment
Original textTranslated by Google
Response from Property: Dear guest, hello, thank you very much for staying at [Jinzhai Hotel] and taking your precious time to tell us about your stay experience. I failed to bring you a perfect experience during your stay. I would like to express my sincerity to you on behalf of the hotel. sorry. The hotel operates in good faith, and pays attention to service quality and guest experience. Regarding the air-conditioning problem you raised, we have reported it to the relevant departments. We will do a good job in controlling and improving service quality, and strengthen internal training and supervision. On behalf of the entire hotel The staff once again express their sincere apologies to you. Your opinions and suggestions are the basis for improving the quality of hotel services. All staff of the hotel have been committed to providing every guest with caring, professional and standardized services. Your satisfaction is the direction of our unremitting efforts. [Jinzhai Hotel] sincerely looks forward to your coming again!
Response from Property: 【文化理念—用心服務,誠信待客】.尊敬的賓客,您好!感謝您對【金寨飯店】支持與肯定,如雨後陽光灑進每一位【金寨飯店】人得心裏,讓我們備受欣喜和感動!酒店以新中式的裝飾風格,貼心周到的細緻服務,為您提供最温馨舒適的體驗,再次感謝您選擇【金寨飯店】,並分享您的入住心得,期待您的下次光臨,祝您新年快樂,萬事如意!
Response from Property: 尊敬的貴賓,您好,非常抱歉未給您帶來美好的入住體驗,您反饋的衞生清潔不到位、設施使用不便、服務引導缺失以及菜品品質不佳等問題,我們已全部記錄並高度重視。對於衞生清潔的疏漏,我們會立刻對客房清潔流程進行全面核查,增加清潔環節的質檢頻次,確保每一處細節都能達到標準;針對淋浴出水、電視遙控器等設施問題,會安排工程人員對客房設施進行逐一檢修維護;同時會加強對工作人員的培訓,提升現場服務的主動性和引導性,及時制止不文明行為;餐飲方面也會重新審核菜品製作標準,嚴格把控食材新鮮度和烹飪口感,杜絕類似問題再次發生。再次向您致歉,我們會以最快速度完成整改,也歡迎您後續再次體驗並監督我們的服務,若有任何具體的改進建議,也可隨時聯繫我們。祝您生活愉快,闔家幸福。
Response from Property: 尊敬的賓客,感謝您分享詳盡的入住體驗並認可我們前廳同事的服務。我們非常珍視您的反饋,同時也為房間的空調設施未能正常運作而給您帶來的困擾,致以誠摯的歉意。您反饋的空調問題我們已記錄並第一時間向管理團隊彙報,目前正在積極尋求根本性的解決方案,以確保設施的高水準運行。我們深知完美的體驗源於對每一個細節的關注。衷心期待您在下次金寨之行中再次選擇我們,讓我們有機會為您呈現真正完善設施與服務的魅力。祝您與家人身體健康,旅途愉快。
Response from Property: 【坐擁縣城中心—毗鄰步行街】尊敬的貴賓,您好!非常感謝您選擇入住【金寨飯店】並給予我們如此高的評價,看到您詳細而又用心的評價,我們倍感欣慰。【金寨飯店】希望每一位來店的賓客都能摒除城市的喧鬧,抿一盞清茶,安逸於此刻。無論是地理位置,還是餐飲美食,再有温馨服務,點點滴滴衹是為了讓您感受到“家”一樣的温暖,期待為您的再次光臨新添更多美好回憶,祝您生活愉快!