Guest User
September 6, 2025
Cleanliness: The carpet was absolutely filthy and caked with grime. There were cockroach-sized bugs crawling on the floor and walls, and even in the bedding, not to mention stray hairs everywhere.
Facilities: The furniture was falling apart; table and chair legs were wobbly, clearly held together by scraps of paper stuffed into the screw holes as makeshift repairs. Large sections of paint were peeling off the walls, and the room was leaking water. The staff informed us that none of the rooms have window screens, with the absurd justification that 'you don't need to open windows for ventilation.'
Ambiance: The entire building felt like it hadn't been updated since the 1980s. The air conditioning emitted a strange, foul odor, and the room itself reeked of decades of accumulated grease and stale smells.
Service: The staff's attitude was appalling. We were told, 'you can't view a room unless you've booked it,' and 'no cancellations.' Even when the booking platform clearly stated free cancellation within 30 minutes, they flat-out refused, saying 'we won't allow it.' When questioned about anything, the answer was consistently 'NO, NO, NO.' It felt less like a hotel and more like an unwelcoming, run-down guesthouse from the 80s.
The room had a persistent water leak that dripped and gurgled throughout the night, alternating between a steady trickle and an annoying drip, keeping me awake. At check-out, I overheard other guests complaining about similar water leaks in their rooms.
How on earth did this place get a four-star rating?
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