Yushe Yunshan Designer Hot Spring Hotel (Jiuzhaigou Scenic Area Visitor Center) Reviews
Yushe Yunshan Designer Hot Spring Hotel (Jiuzhaigou Scenic Area Visitor Center)
No.85, Longkang New Village, Yuzha Town, Jiuzhaigou, Sichuan, ChinaView Hotel Details
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Yushe Yunshan Designer Hot Spring Hotel (Jiuzhaigou Scenic Area Visitor Center) Guest Reviews
4.7/5
Outstanding
2587 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2587)
Positive reviews(2561)
Reviews with photos/video(1841)
Offers pick-up/drop-offs(696)
Delicious breakfast(479)
Friendly front desk staff(233)
Well designed(170)
Close to scenic area(104)
Tasty restaurant(102)
Well decorated(64)
Negative reviews(26)
JanetNg
Smart Room (Double bed)
Stayed in Sep 2024
Couples
9 review
4.7/5
Amazing
Posted on Oct 1, 2024
Hotel location is near to Jiuzhai scenic area, convenient as hotel provides transport service between hotel to nearby location. If taking railway followed by bus services, bus services only stop at other hotels hence from bus final stop will have to walk a little else cab to hotel.
Breakfast is ok, provides fruits & nice coffee.
Only issue is the water pressure and hot water system for shower, will have to wait for long and water stops or turned cold at times,else all great.
Service staff are helpful and friendly.
Response from Property: [Hotel Butler Service] [Hotel Stay Benefits] Dear Ctrip VIP:We sincerely apologize for the inconvenience caused by the water pressure and hot water system during your shower. We have already informed our maintenance team to check and fix this problem immediately. We will ensure that such issues do not occur again in the future.Thank you so much for taking the time to share your experience with us. We are glad that you found our hotel location convenient, especially with the transport service we provide to and from the Jiuzhai scenic area. It's also great to know that you thought our breakfast was okay and liked the fruits and coffee.We are very happy that you found our service staff helpful and friendly. Our team always strives to provide the best service to our guests.We look forward to welcoming you back to our hotel in the future and providing you with a better experience. Thank you again for your valuable feedback.
Guest User
Smart Room (2 beds)
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Sep 23, 2024
I think this hotel is perfectly located to enter the national park. It’s comfortable to sleep there and the staff is very nice. After a day of hiking it’s nice to relax in their hot tubs outside. Highly recommended!
环境:The environment is nice and modern
卫生:it’s clean
服务:the staff is very nice
Response from Property: 【Butler Service】【Hotel Guest Rights】Dear Ctrip VIP: Thank you very much for giving our hotel such a wonderful evaluation! Every compliment from you is a great encouragement to our team. We have always been committed to creating a warm, comfortable and unique accommodation experience for every guest. We are deeply honored to receive your recognition of the hotel environment, price, service and other aspects. In this hot midsummer, it is our pride to be your ideal choice for summer escape and cooling. We will continue to work hard to continuously optimize and improve various services, making the design more fashionable and charming, intelligent facilities more convenient and considerate, hot spring experience more relaxing and pleasant, and service more cordial and thoughtful. Looking forward to your next visit, we will surely welcome you with a more perfect attitude and create more beautiful memories for you! Wish you a happy life and all the best!
eddy
Smart Room (Double bed)
Stayed in Sep 2024
Family
20 review
4.7/5
Amazing
Posted on Sep 6, 2024
The hotel is very new and modernly equipped. It even has voice activated AC, music, alarm clock, etc. But you have to speak Chinese to Xiao Ai Tongxue (the voice activated device's name, like Siri in iPhone). I would say Yushe Yunshan is a 4* or 4,5* hotel at most. However, the hotel does offer pick up/delivery from/to the bus station and from/to Jiuzhai scenic areas. The front desk staffs and drivers were all very friendly and helpful, although they don't speak English. But of course we can use Google translate to communicate with them.
Response from Property: Dear Ctrip VIP:Thank you for sharing your thoughts. We are aware of the language limitation for the voice-activated device and are considering adding more language options. We're glad the staff and drivers could assist you well despite the language barrier.
Guest User
Featured Smart Room (Double bed)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Great hotel clean beautiful design and good service , I love the smell hotel. 💖
Response from Property: [Butler Service] [Hotel Guest Rights] Dear Ctrip VIP: Thank you very much for giving our hotel such a wonderful review! Every compliment from you is a great inspiration to our team. We have always been committed to creating a warm, comfortable and unique accommodation experience for every guest. We are deeply honored to receive your recognition of the hotel's environment, price, service and other aspects. In this hot midsummer, it is our pride to be your ideal choice for summer vacation and cooling. We will continue to work hard to continuously optimize and improve various services, making the design more fashionable and charming, intelligent facilities more convenient and considerate, hot spring experience more relaxing and pleasant, and service more cordial and thoughtful. Looking forward to your next visit, we will definitely welcome you with a more perfect attitude and create more beautiful memories for you! Wish you a happy life and all the best!
Cindy
Smart Room (2 beds)
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Location not exactly perfect but they offer free pick up and drop off from and to bus station and scenic area. best service. receptionist liu gang even pick us up at the scenic area by himself. not owning a chinese phone number, not a problem. we could contact them by wechat and tell them when we have any inquiries
Response from Property: Dear distinguished Ctrip guest, We have carefully designed fashionable photo spots, fully equipped smart travel options and cozy warmth with underfloor heating. What’s more, you can have a chance to unwind in open-air hot springs, enjoy worry-free shuttle services to scenic spots, have delicious dinners, relax in private rooms with personal hot springs and leisurely entertainments in rooms with audiovisual facilities ... We have prepared all of these based on the local weather and the travel needs of our VIP guests, along with a service that treats you like family. Our goal is to provide you with warmth and comfort during your journey... We hope to receive your full recognition and praise, as this is our original intention and motivation~~ Wishing you all the best!
Anonymous User
Smart Room (2 beds)
Stayed in Jul 2024
Family
5 review
4.5/5
Great
Posted on Aug 29, 2024
My family and i were pleased with this hotel, it was great value for money, breakfast selection was one of the better ones that i’ve had on this trip. The outdoor hot spring was lovely.
Service was top-notch if not for this next point. Guests were allowed to smoke in the lobby despite it being a no-smoking lobby. Even when I went to the front desk to highlight it to them, they did not do anything. This was massively disappointing for me.
Otherwise, location was great, near some eateries. Service staff was always nice and helpful. Enjoyed my stay here!!
Sua Hee Yuan
Smart Room (2 beds)
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Good service of front counter staff name 林玉琴,appreciated.
Response from Property: 【Butler Service】【Hotel Benefits】Dear Ctrip VIP: Thank you very much for leaving such a wonderful review of our hotel! Your words of praise are a great encouragement to our team. We always strive to create a warm, comfortable and unique accommodation experience for every guest, and we are proud to be able to gain your all-round recognition of the hotel environment, price, service, etc. On this hot summer day, we are proud to be the perfect place to cool off the heat. We will continue to forge ahead, continuously improve and sublimate our services. The design is more fashionable and charming, the intelligent facilities are more convenient and comfortable, the hot spring feeling is more relaxed and comfortable, and the service is more friendly and nuanced. We look forward to welcoming you again, and we will definitely welcome you with a more outstanding attitude and create more brilliant memories for you! I wish you a happy life and all the best!
Chinnakrit
Smart Room (2 beds)
Stayed in Jun 2024
Solo travellers
1 review
3.7/5
Posted on Jun 17, 2024
The room so nice and clean. Staff very kind and helpful everything such as send to the Jiuzhaigou entrance , send to the tourist transportation for back to Chengdu.
Response from Property: Dear distinguished Ctrip guest, We have carefully designed fashionable photo spots, fully equipped smart travel options and cozy warmth with underfloor heating. What’s more, you can have a chance to unwind in open-air hot springs, enjoy worry-free shuttle services to scenic spots, have delicious dinners, relax in private rooms with personal hot springs and leisurely entertainments in rooms with audiovisual facilities ... We have prepared all of these based on the local weather and the travel needs of our VIP guests, along with a service that treats you like family. Our goal is to provide you with warmth and comfort during your journey... We strive to earn your full recognition and appraisal in everything we do — if you are satisfied with our efforts, we kindly ask for a 5-star rating. Wishing you all the best!
Guest User
Family Smart Room - with View
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 5, 2024
4 star Hotel. Worthy to stay. Love this hotel so much. Free hot spring experience and breakfast with many choices.
Response from Property: Dear distinguished Ctrip guest, We have carefully designed fashionable photo spots, fully equipped smart travel options and cozy warmth with underfloor heating. What’s more, you can have a chance to unwind in open-air hot springs, enjoy worry-free shuttle services to scenic spots, have delicious dinners, relax in private rooms with personal hot springs and leisurely entertainments in rooms with audiovisual facilities ... We have prepared all of these based on the local weather and the travel needs of our VIP guests, along with a service that treats you like family. Our goal is to provide you with warmth and comfort during your journey... We strive to earn your full recognition and appraisal in everything we do — if you are satisfied with our efforts, we kindly ask for a 5-star rating. Wishing you all the best!
Irene
Smart Room (2 beds)
Stayed in May 2024
Family
5 review
4.7/5
Amazing
Posted on May 25, 2024
We had a great stay at this hotel as the service was impeccable! The front desk personnels were always helpful despite us having troubles navigating JiuZhaiGou. They helped us with purchasing great seats at the Qian Gu Qing show and provide free pickup services to and fro the Jiu Zhai Gou entrance. Special mention to Xiao Liu (小刘)for being really friendly and willingly assist all our questions. The rooms were clean and rather high tech with a full bidet and voice control system throughout the room. There is also a free laundry room for guests to use, which is a plus. The only thing is that it is located at the top of a small hill and there is not a lot of things to explore within walking distance.
Response from Property: Dear distinguished Ctrip guest, We have carefully designed fashionable photo spots, fully equipped smart travel options and cozy warmth with underfloor heating. What’s more, you can have a chance to unwind in open-air hot springs, enjoy worry-free shuttle services to scenic spots, have delicious dinners, relax in private rooms with personal hot springs and leisurely entertainments in rooms with audiovisual facilities ... We have prepared all of these based on the local weather and the travel needs of our VIP guests, along with a service that treats you like family. Our goal is to provide you with warmth and comfort during your journey... We strive to earn your full recognition and appraisal in everything we do — if you are satisfied with our efforts, we kindly ask for a 5-star rating. Wishing you all the best!
JIA YAN
Smart Room (2 beds)
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
We spent two nights here, hotel room cleanliness and services were really good. Our front desk staff was 林玉琴, she was good and helpful, provided us free breakfast. One for the pain point would be the location is slightly far from the main tourist area where most of the famous dining restaurant were located at. Will have to call taxi to go for dinner. However, the hotel do provide car pool transport to JiuZhaiGou entrance in the morning.
Response from Property: Dear distinguished Ctrip guest, We have carefully designed fashionable photo spots, fully equipped smart travel options and cozy warmth with underfloor heating. What’s more, you can have a chance to unwind in open-air hot springs, enjoy worry-free shuttle services to scenic spots, have delicious dinners, relax in private rooms with personal hot springs and leisurely entertainments in rooms with audiovisual facilities ... We have prepared all of these based on the local weather and the travel needs of our VIP guests, along with a service that treats you like family. Our goal is to provide you with warmth and comfort during your journey... We hope to receive your full recognition and praise, as this is our original intention and motivation~~ Wishing you all the best!
MeijiSuwa
Smart Room (2 beds)
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
If you visit Jiuzhaigou and looking for comfortable place, this hotel is recommended. My first impression is the stuff name 林玉琴 Mr.Lin Yupin very helpful and super nice. Pick up us at bus station and drive is to Jiuzhaigou also bring us back to the hotel.
Hygienic, Clean, Comfortable bed, Good facilities, Great hot spring onsen, 100/100 Service. I defiantly come back!!!
Response from Property: Dear distinguished Ctrip guest, We have carefully designed fashionable photo spots, fully equipped smart travel options and cozy warmth with underfloor heating. What’s more, you can have a chance to unwind in open-air hot springs, enjoy worry-free shuttle services to scenic spots, have delicious dinners, relax in private rooms with personal hot springs and leisurely entertainments in rooms with audiovisual facilities ... We have prepared all of these based on the local weather and the travel needs of our VIP guests, along with a service that treats you like family. Our goal is to provide you with warmth and comfort during your journey... We hope to receive your full recognition and praise, as this is our original intention and motivation~~ Wishing you all the best!
piya kosol
Smart Room (2 beds)
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Very modern hotel, room is very clean, breakfast is delicious, free bus service from hotel to Park and ffrom park to hotel,, dinner is delicious too. We will come agaain.
Response from Property: Dear distinguished Ctrip guest, We have carefully designed fashionable photo spots, fully equipped smart travel options and cozy warmth with underfloor heating. What’s more, you can have a chance to unwind in open-air hot springs, enjoy worry-free shuttle services to scenic spots, have delicious dinners, relax in private rooms with personal hot springs and leisurely entertainments in rooms with audiovisual facilities ... We have prepared all of these based on the local weather and the travel needs of our VIP guests, along with a service that treats you like family. Our goal is to provide you with warmth and comfort during your journey... We hope to receive your full recognition and praise, as this is our original intention and motivation~~ Wishing you all the best!
Guest User
Family Smart Room - with View
Stayed in Apr 2024
Family
15 review
3.0/5
Posted on Apr 18, 2024
Better choose hotel near Jiuzhaigou scenic area because this hotel to far from crowd. They just deliver us to the jiuzhaigou scenic area, don’t want to deliver us to the crowd which actually just 2 min drive from jiuzhaiguo scenic area. Hotel give apel and small tomatoes and drink soup every day. 1 of my room view not good (i booked 4 room)
Response from Property: Dear distinguished Ctrip guest, We’re sorry that we couldn’t deliver you to the crowd due to the traffic conditions and the restrictions made by the police for they must assure visitors’ safety. So we could only deliver you to the place that was just two-minutes’ walk from the crowds, which was equivalent to the distance from your hotel room to the lobby…We have carefully designed fashionable photo spots, fully equipped smart travel options and cozy warmth with underfloor heating. What’s more, you can have a chance to unwind in open-air hot springs, enjoy worry-free shuttle services to scenic spots, have delicious dinners, relax in private rooms with personal hot springs and leisurely entertainments in rooms with audiovisual facilities ... We have prepared all of these based on the local weather and the travel needs of our VIP guests, along with a service that treats you like family. Our goal is to provide you with warmth and comfort during your journey... We strive to earn your full recognition and appraisal in everything we do — if you are satisfied with our efforts, we kindly ask for a 5-star rating. Wishing you all the best!
sandy aw
Smart Room (Double bed)
Stayed in Apr 2024
Couples
25 review
3.5/5
Posted on Apr 11, 2024
It will be good if there are hooks to hang fresh clothes while bathing. The rooftop window is not worth to book as you can't see anything since the window is do dirty. Overall is still alright as is new
Response from Property: Dear distinguished Ctrip guest, We have carefully designed fashionable photo spots, fully equipped smart travel options and cozy warmth with underfloor heating. What’s more, you can have a chance to unwind in open-air hot springs, enjoy worry-free shuttle services to scenic spots, have delicious dinners, relax in private rooms with personal hot springs and leisurely entertainments in rooms with audiovisual facilities ... We have prepared all of these based on the local weather and the travel needs of our VIP guests, along with a service that treats you like family. Our goal is to provide you with warmth and comfort during your journey... We strive to earn your full recognition and appraisal in everything we do — if you are satisfied with our efforts, we kindly ask for a 5-star rating. Wishing you all the best!