YinXiuYunQiHotel

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YinXiuYunQiHotel
隐秀·云栖酒店(九寨沟景区店)
No. 59, Pengfeng Village, Jiuzhaigou, Sichuan 623400, China
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Guest Reviews of YinXiuYunQiHotel

9.2/10
Very Good
1706 reviews
Verified reviews
Location9.2
Amenities9.0
Service9.4
Cleanliness9.1
Guest User
Deluxe Yunyi Family Room (Distant Mountain View)
Stayed in Sep 2026
Family
5 reviews
10/10
Outstanding
Posted on Oct 9, 2026
Convenient dining options nearby, with parking available. During the National Day holiday, walking to the scenic spot was also quite manageable. Highly recommended!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for staying at Yinxiu Yunqi Hotel (Jiuzhaigou Scenic Area Branch) and for sharing your experience. The hotel is approximately 1 kilometer from the scenic area ticket gate, a 10-15 minute walk away. The shuttle bus from the high-speed rail station to Jiuzhaigou Scenic Area stops at Pengfeng Village Moon Bay Parking Lot and ******* King's Banquet Dance Parking Lot are both about a 3-5 minute walk from our hotel. We are delighted to hear that you found it "very good" overall and appreciated our service. We will continue to maintain our attentive and meticulous service attitude to ensure every guest can have a safe and comfortable journey. We look forward to seeing you in Jiuzhaigou again and wish you a pleasant and safe trip.
Guest User
Superior Quiet Elegance Twin Room
Stayed in Aug 2026
Solo traveller
9 reviews
10/10
Outstanding
Posted on Sep 27, 2026
The hotel environment is comfortable and clean, and the bedding is very cozy and warm. It's quiet for sleeping. I stayed on the fifth floor, and the window offered a view of the mountains. It's 1.4 kilometers from Jiuzhaigou Scenic Area, about a ten to fifteen-minute walk. The direct shuttle stop for the ******* King Square Scenic Area is a 5-minute walk away. Outside the hotel is the rushing Baishui River, and there are many restaurants and small supermarkets nearby. The hotel breakfast is also good, with delicious stir-fried dishes.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Yinxiu Yunqi Hotel (Jiuzhaigou Scenic Area Branch) and sharing your stay experience. The hotel is approximately 1 kilometer from the scenic area ticket gate, a 10-15 minute walk away. The shuttle bus stops for the scenic area from the high-speed rail station are located at Pengfeng Village Moon Bay Parking Lot and ******* King's Banquet Dance Parking Lot, both about a 3-5 minute walk from our hotel. We are delighted to learn that the hotel is very close to the entrance of the scenic area, about a 10-minute walk from the visitor center, and that there are many convenient dining options nearby. We are even more touched by your positive feedback on the warmth and attentiveness of our staff. Your recognition is our motivation to continuously improve our service quality. We look forward to your next visit to Jiuzhaigou, where you can enjoy a more comfortable and worry-free journey.
Guest User
Premier Yunyi Double Bed Room (Distant Mountain View)
Stayed in Aug 2026
Travelling with friends
2 reviews
2.5/10
Posted on Sep 24, 2026
Avoid this hotel at all costs! I genuinely don't understand how it got a 4.6-star rating. For anyone booking during the Mid-Autumn Festival or National Day holidays, please be very cautious. My stay here was terrible, absolutely not worth the rating. Aside from a decent location and acceptable breakfast, there were virtually no other positives. Firstly, the hygiene was appalling. Both the sink and bathtub were extremely old and dirty upon check-in. I have pictures to prove it. Secondly, the hotel claims to have been renovated in 2017, but the facilities are incredibly old. It feels like only the name and facade were changed, with no significant improvements made otherwise. Thirdly, when I boiled water in the kettle, there was a layer of oily film floating on top. Fourthly, the hotel provided no slippers or anti-slip mat, making it impossible to shower properly. They didn't even provide shower gel or soap, and toilet paper wasn't replenished daily – I had to call for it, and even then, there was no apology when it was delivered. Fifthly, the room's air conditioning was purely for show. It's centrally controlled, meaning all rooms are at the same temperature, and you can't adjust it yourself. Hot water also has time restrictions; it's only available from 5 PM, and this was not communicated to guests in advance. I truly don't know how a hotel like this can be rated three diamonds online. I booked through Trip.com, and their customer service was very helpful. After I complained, they immediately assisted me and resolved the issue. However, that's not my main point; I primarily want to warn travelers planning trips during the upcoming Mid-Autumn and National Day holidays to think twice before booking this hotel. It's genuinely awful, and I want to help others avoid this pitfall.
Original textTranslated by Google
Response from Property: Dear Guest, we sincerely regret that your stay was not satisfactory, and we appreciate your feedback to help us improve. Our hotel rooms are equipped with disposable slippers, shower gel, shampoo, and hand soap. The shower floor is treated with a non-slip surface for your safety. Rooms are centrally air-conditioned and the temperature is set according to the outdoor temperature. The hotel provides 24-hour hot water; however, due to Jiuzhaigou's mountainous location, water pressure may fluctuate, and water supply issues may occur in rare cases – a common situation for hotels in the area. While we maintain our facilities regularly, it's understandable that they may not always be in pristine condition. Regarding your feedback on the toiletries, kettle, and amenities, our housekeeping team has conducted a comprehensive inspection and rectification, strengthening room cleaning quality control and refining the inspection process to prevent recurrence. After Ctrip customer service relayed your feedback, we proactively provided a solution and actively communicated to try and improve your experience. We sincerely accept criticism regarding the oversights in the service details during this visit. We acknowledge our shortcomings and have truthfully explained the hotel's situation. We also welcome you to visit Jiuzhaigou again in the future and give us another opportunity to serve you. We wish you a pleasant journey.
Guest User
Superior Quiet Elegance Twin Room
Stayed in Aug 2026
Family
13 reviews
9.7/10
Amazing
Posted on Sep 25, 2026
Finally got to take my mom to Jiuzhaigou. This hotel was a good choice; the front desk staff were very friendly and thoughtful, trying their best to fulfill any requests. (My only suggestion for the hotel is to consider providing extra plastic slippers in the future for guests who need them for showering. These could be given upon request.) Since I was traveling with an elderly person, I specifically asked for a quiet room, and the one we were given was indeed very peaceful. The breakfast was also good, opening around 7 AM, which was convenient for everyone to eat before heading to the scenic area. We were very satisfied with it both days. My mom and I walk slowly, so it took us about 22 minutes to walk to the scenic area entrance. We just took a taxi for 10 yuan instead. It's also not far from the direct shuttle bus stop at the ******* King Square, and there are plenty of convenient dining options nearby. My power bank had the wrong port, so I borrowed a charging cable from a young lady at the front desk. When we left, she even helped us carry our luggage down. It was really great, thank you.
Original textTranslated by Google
Response from Property: Dear Guest, We sincerely regret not receiving your full marks. Thank you for choosing our hotel. We are delighted to serve you. Our hotel is a 10-15 minute walk from the scenic area, and the bus pick-up point is a 5-6 minute walk from the Pengfeng Village Moon Bay parking lot. Breakfast is included in our hotel menu; the breakfast selection is primarily Chinese and offers a variety to provide you with great convenience. Thank you so much for your patronage and appreciation! We will continue to strive for excellence, and for your trust, we will persevere. Jiuzhaigou Yinxiu Yunqi Hotel awaits your arrival! See you there! Wishing you a joyful and happy stay!
Guest User
Mini Standard Room (Special )
Stayed in Aug 2026
Couple
17 reviews
9.5/10
Amazing
Posted on Sep 24, 2026
The hotel is good, conveniently located about 800 meters from the scenic area. The room was super quiet, but the pillows were a bit too soft. You typically need to stay for two days, so remember to book your return bus ticket in advance.
Original textTranslated by Google
Response from Property: Dear Guest, We sincerely regret not receiving your full marks. Thank you for choosing our hotel. We are delighted to serve you. Our hotel is a 10-15 minute walk from the scenic area, and the bus pick-up point is a 5-6 minute walk from the Pengfeng Village Moon Bay parking lot. Breakfast is included in our hotel menu; the breakfast selection is primarily Chinese and offers a variety to provide you with great convenience. Thank you so much for your patronage and appreciation! We will continue to strive for excellence, and for your trust, we will persevere. Jiuzhaigou Yinxiu Yunqi Hotel awaits your arrival! See you there! Wishing you a joyful and happy stay!
Sophie Blackhurst
Elegant Mountain-View Deluxe Double Bed Room (Distant Mountain View)
Stayed in Aug 2026
Couple
8 reviews
9.0/10
Great
Posted on Sep 28, 2026
This hotel was in the perfect location for visiting Jiuzhaigou National Park and the bus stop to take you to Huanglong was only a 10 minute walk away. Breakfast being included made the mornings before visiting the national park extremely easy. Communicating with staff behind the desk was a bit difficult due to the language barrier. Whilst we expected this, it felt as if we had to make the effort to translate rather than it being a two-way thin. Additionally, the shower in our room didn’t work very well.
Response from Property: 尊敬的客人,您好!感謝您選擇隱秀·雲棲酒店(九寨溝景區遊客中心店),並分享寶貴體驗。酒店距離景區檢票口距離1公里左右步行10-15分鐘左右可到達,高鐵站的景區直通車停車點在彭豐村月亮灣停車場和藏王宴舞停車場站點距我們酒店步行3-5分鐘左右,得知酒店的地理位置與早餐安排為您前往九寨溝國家公園提供了便利,我們深感欣慰。關於您反映的語言溝通不暢與房間淋浴使用不便,我們對此深表歉意,已記錄相關問題供團隊改進。期待您下次再來,我們將努力為您提供更順暢、更舒適的入住體驗。
RyanLEH
Elegant Mountain-View Deluxe Twin Room (Distant Mountain View)
Stayed in Aug 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on Sep 19, 2026
Excellent and beautiful location, clean and tidy. The bed linens were very comfortable, warm, and thick. The view was absolutely stunning.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at Yinxiu Yunqi Hotel (Jiuzhaigou Scenic Area Branch). The hotel is approximately 1 kilometer from the scenic area ticket gate, a 10-15 minute walk away. The shuttle bus stops for the scenic area from the high-speed rail station are located at Pengfeng Village Moon Bay Parking Lot and ******* King's Banquet Dance Parking Lot, both approximately a 3-5 minute walk from our hotel. We are delighted to hear that you appreciate the hotel's excellent location, beautiful environment, and overall cleanliness. Your positive feedback on the comfort and warmth of the bedding further motivates us to continue focusing on the details of our guest room management. The views you mentioned are also highly anticipated, and we are pleased to have added beautiful scenery and relaxing moments to your trip. We look forward to your next visit to Jiuzhaigou and continuing to enjoy a tranquil and relaxing stay.
Guest User
Mini Standard Room (Special )
Stayed in Aug 2026
Family
10 reviews
8.7/10
Very good
Posted on Sep 24, 2026
The room was quite clean and tidy, though the facilities were a bit old. I heard they're planning a renovation next year. The location is good, about 1.3 kilometers from the scenic area entrance, a 15-20 minute walk, or a 10-yuan taxi ride. There are many popular restaurants and a supermarket nearby, which is a big plus. Breakfast was simple, but convenient if you're heading to Jiuzhaigou early. When taking the scenic area shuttle bus from the high-speed rail station, get off at Moon Bay and walk about 500 meters. For the return trip, the Zangwang Square station is more convenient. Remember to get there early, as the bus often arrives ahead of schedule.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Yinxiu Yunqi Hotel (Jiuzhaigou Scenic Area Branch) and sharing your detailed experience. The hotel is approximately 1 kilometer from the scenic area ticket gate, a 10-15 minute walk away. The shuttle bus stops for the scenic area from the high-speed rail station are located at Pengfeng Village Moon Bay Parking Lot and ******* King's Banquet Dance Parking Lot, both approximately a 3-5 minute walk from our hotel. We are pleased that you appreciated the overall cleanliness of the rooms and the hotel's convenient location, approximately 1.3 kilometers from the scenic area entrance, making it easy to get around by walking or taxi. We also appreciate your positive feedback on the surrounding restaurants and supermarkets, which made your trip more comfortable. You mentioned that the breakfast was somewhat simple but suitable for an early departure to Jiuzhaigou. We will continue to monitor the breakfast offerings and pace to ensure a better start to your journey for every guest. Regarding your comment that the facilities were "a bit old," we have carefully noted this and will continue to optimize and improve them. We look forward to your next visit and providing you with an even more comfortable stay.
Guest User
Cozy Double Room
Stayed in Aug 2026
Family
6 reviews
9.5/10
Amazing
Posted on Sep 19, 2026
The room was well-organized with a sensible layout, fully equipped, and spotlessly clean. The breakfast was plentiful, and the service was excellent. The location was also great, very lively, and convenient for shopping. We tried the yak hotpot, which was delicious, and the plums this season were particularly good. It's just a few minutes' walk to the scenic area, and the price was reasonable.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Yinxiu Yunqi Hotel (Jiuzhaigou Scenic Area Branch). The hotel is approximately 1 kilometer from the scenic area ticket gate, a 10-15 minute walk away. The shuttle bus stops for the scenic area from the high-speed rail station are located at Pengfeng Village Moon Bay Parking Lot and ******* King's Banquet Dance Parking Lot, both about a 3-5 minute walk from our hotel. We are delighted that you appreciated the neat and well-organized layout of the guest rooms, the complete facilities, and the clean and tidy environment, which provided you with a more comfortable stay. We also appreciate your positive feedback on the diverse breakfast options, the service, and the convenient location (just a few minutes' walk from the scenic area). There are many yak hot pot restaurants downstairs, and this is also the best season for local plums in Jiuzhaigou, which makes us very happy. We look forward to your next visit to Jiuzhaigou, where you will continue to enjoy our convenient travel and warm, thoughtful service.
Guest User
Mini Standard Room (Special )
Stayed in Aug 2026
Family
3 reviews
10/10
Outstanding
Posted on Sep 13, 2026
Attentive and thoughtful service, clean environment, and spacious rooms. They even took care of our luggage when we went out to visit attractions, which was a very nice touch. Highly recommend!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Yinxiu Yunqi Hotel (Jiuzhaigou Scenic Area Branch) and for sharing such a meticulous and positive stay experience. The hotel is approximately 1 kilometer from the scenic area ticket gate, a 10-15 minute walk away. The shuttle bus stops for the scenic area from the high-speed rail station are located at Pengfeng Village Moon Bay Parking Lot and ******* King's Banquet Dance Parking Lot, both approximately a 3-5 minute walk from our hotel. We are delighted to hear of your positive feedback on the hotel's location. We also appreciate the diverse breakfast options and the smooth overall travel experience, ensuring your peace of mind and comfort during your stay. Thank you again for your satisfaction and support. We look forward to your next visit to Jiuzhaigou, where you will continue to enjoy the warmth and beauty of your journey.