This hotel is perfect for travelers who aren't in a hurry to get to the valley. During peak hours, it can take over 30 minutes by taxi to and from the Jiuzhaigou Tourist Center.
The hotel and rooms offer stunning views, located in the Huamei Shengdi town. Within walking distance, you'll find basic amenities like convenience stores, restaurants, cafes, and souvenir shops. It's also easy to get a taxi to Zhongzha Valley.
The room facilities are on par with what you'd expect from a five-star resort hotel.
Overall, the service was generally mediocre. Two things, however, stood out as excellent: Firstly, a slightly older male staff member during check-in was incredibly enthusiastic. He noticed it was our first stay and gave us a detailed介绍 of child-friendly attractions nearby. Secondly, when our TV broke, two maintenance staff members worked diligently for a long time into the evening, eventually discovering the IP was down and replacing the TV – they worked very hard late at night. Additionally, the shuttle drivers within the hotel were very responsible, always offering rides if they saw us on the road.
Other services were rather cold. After discovering the TV was broken, the front desk initially dismissed it as a signal issue. It took a second call before they sent maintenance. There was no butler contact throughout our stay, but oddly enough, we received a call asking for a good review after we checked out. During our stay, there was a celebrity filming, and a staff member actually blocked our way to our room, asking us to make way for the celebrity – it was baffling.
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