Rezen Retreat · Four Seasons Manju Hotel (Jiuzhaigou Tourist Center)

I arrived at the hotel around 10 PM and thought the tatami room was quite cozy. However, the next morning, I pulled back the curtains to find a construction site right outside—no view at all, just a pile of rebar and concrete. That wasn't a huge deal, as the location was convenient and I only needed to sleep there for a night. But what really bothered me was waking up with bites around my belly button and groin, likely from fleas or mites. They were incredibly itchy, red, and swollen. I might have overlooked this issue if it were a 200 or 300 yuan hotel, but for a hotel charging over 700 yuan, getting covered in red welts is unacceptable! I hope the hotel can improve its bedding hygiene. Jiuzhaigou attracts tourists from all over the country, and I hope you take this seriously so that guests who choose your hotel can stay comfortably and with peace of mind.

The room was clean and hygienic, and the front desk service was incredibly warm and welcoming. There's complimentary coffee in the lobby, and the hotel is super close to the scenic spots. They even thoughtfully provided facial masks in the room, making for a really comfortable stay!

Facilities: Comprehensive and smart-controlled. Hygiene: Clean and tidy. Environment: Beautiful, with an excellent location right at the entrance of Jiuzhaigou. Service: Attentive and thorough.

The room was spotless and the air conditioning worked perfectly, which was a huge relief in the summer heat. Both hot and cold water came on instantly, and all the facilities felt brand new. They even lent us umbrellas when it rained in the morning at the scenic area! The receptionist was incredibly patient and helpful, providing us with all the information we needed. Some of the courtyards even have hot springs. This place is truly ideal for tourists who've spent a long day exploring the scenic area. It's one of the closest accommodations to the park entrance, practically within walking distance. Plus, we were able to relax in the hotel lobby's lounge area with sofas and water during the time between checking out and catching our high-speed train in the afternoon.

The free coffee in the lobby is a nice touch, very relaxing. The location is great, just a 7-8 minute walk from the Jiuzhaigou entrance. The front desk staff were very friendly and even gave us a free breakfast. The hotel breakfast had a wide variety of options and tasted much better than I expected – I was very satisfied. The only downside was that we arrived quite late, and our room was next to the lobby, so the soundproofing wasn't the best.

This is a fantastic hotel, conveniently located just 500 meters from the Jiuzhaigou scenic area entrance, a quick five-minute walk. While it's a bit pricey, seeing other hotels' shuttle buses stuck in traffic in the morning instantly made me feel like it was worth every penny. The hotel's interior design and furnishings are excellent. It boasts a complete XiaoDu smart home system, so you can control the AC, lights, and curtains just by speaking – super convenient. The cleanliness is also top-notch, truly justifying the price; no compromise on quality just because it's near a scenic spot. Finally, I have to give a special shout-out to the front desk lady. Upon check-in, she proactively upgraded me to a scenic view room and shared many helpful tips and important notes about the scenic area. She was incredibly accommodating and had a wonderful attitude towards all my requests. There was a small hiccup when I missed the last bus from the scenic area that evening, and the front desk lady not only helped me contact the scenic area to find a taxi but also stayed on the phone to reassure me. She was so kind, attentive, and incredibly helpful – highly recommend!

The hotel is very close to the scenic area, just a few minutes' walk, which is super convenient. We were pleasantly surprised with a room upgrade upon check-in. The bed was really comfortable, providing a great rest after a long day of travel. The front desk staff, particularly a woman named Tao, was very enthusiastic and helpful. She even called us after we checked out because we'd forgotten our facial cleanser, offering solutions. We're so glad we chose this hotel; it truly added to our amazing trip to Jiuzhaigou.

Everything was good, except for the soundproofing in the rooms, which wasn't great. The hotel is super close to the scenic area, just a 5-10 minute walk. Breakfast was decent; they had all the standard items, though not a huge variety. I really liked that they offer free coffee and snacks in the lobby, which is a nice spot to relax. The room also came with complimentary snacks and even a face mask, which was a thoughtful touch. Overall, I'd recommend it – it's pretty good!