Overall: Excellent, my top choice for future stays in Kaifeng.
Pros:
To be specific, the environment and facilities absolutely blow other Kaifeng hotels out of the water. The design is very strong without sacrificing practicality. The suite's internal layout is quite reasonable. Breakfast felt pretty good, especially the dining environment. The high ceilings in the room were very comfortable, giving a sense of space, and the decor details were very high-end.
Cons:
The living room and bedroom in the suite face a low shrub wall, but there's also a path outside where people can walk, so privacy is a bit of an issue. If you don't close the curtains and someone happens to walk by, you're like a fish in a fishbowl. The welcome dessert platter was exquisite, but not tasty, and it was left in the room from check-in until check-out without being removed. The sliding closet door wouldn't close completely and would slowly slide open on its own (a bit eerie at night). There were also some hygiene issues, but I've already provided feedback to the hotel, and I'm confident they will improve.
Despite a few issues, the hotel's environment, location, facilities, and service attitude are all superb. There's no reason for me not to choose it again. One of the hotel's entrances is right at the Qingming Riverside Landscape Garden, and the other is at the Wansui Mountain entrance. Those visiting Kaifeng should definitely give it a try; I don't think you'll find a better option.
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