Kaihua International Hotel

I often travel and stay in hotels and rarely order flat rates, but I'll talk about it this time. When I checked out, I walked past a row of rooms that were being cleaned and found that these rooms had chaise lounges, sofa leather stools, and matching small tables. My room only had a stiff wooden chair. The same twin room with river view, I instantly felt a huge difference, this feeling is indescribable, they treat people according to their tastes, they think I'm more honest, the kind that's easy to talk to. Picture 1, Picture 2, our next room, Picture 3, my room. Next: Feed back to the front desk and send a small gift to comfort me. Feedback to Ctrip was full of twists and turns, from the hotel manager going to work on the eighth day of the first ***** month, to the hotel agreeing to compensate with cash coupons, and then refunding from Ctrip but turning off the review function (cancelling the order in the background). At this moment, I just want to say to the hotel, since you care so much about your reputation, why didn't I receive a reply from the hotel. Finally, Ctrip's refund is worth affirming. Xiao Liu at the front desk saw that we had two children and gave us extra breakfast coupons, which is indeed worth mentioning

這次入住開化最好的酒店，酒店設施很棒，沿江而建，從房間的陽台看出去景色很贊。 酒店內部也有一個小花園大草坪，錦鯉和黑天鵝在水裡嬉戲，好和諧。 房間面積挺大的，床品也不錯，枕頭舒適，衞浴洗漱很寬敞，尤其是巨大的正方形浴缸，真的是可以很舒服的泡個澡。 唯一美中不足的是有洗髮水，沒有護髮素，希望可以得到改善。 酒店附近有商場、商超、飯店、影院、酒吧街等，晚上散步閑逛很愜意。

第一次來開化這個城市，住在這個國際大酒店，真心的不錯，服務員態度特別好，尤其是辦理入住的時候的小戴和小段兩位小姐姐，詳細介紹熱情服務，又送我們到電梯口。房間裏面設施齊全，床很舒服。酒店樓下就是一個花園，很漂亮！

從前台開始到離店，給我們一行留下了非常美好的印象。細節管理特別到位，真切感受到賓至如歸！硬件自不必説了，早餐特別特別豐盛，新鮮無預製。前台接待及管家小劉主動升艙，温馨的離店問候，還特意送上貼心的小禮物；洗衣服務立馬取和送，免費洗疊；餐廳工作人員吳美英的温暖如春的貼心服務，還主動幫我們打包了零食，便於旅途補給。總之遇到每一位工作人員都真誠親切。酒店管理一級棒👍。再次旅行依然首選。

我們每次來開化都住這家酒店，首先你能感受到五星級酒店的服務，能吃上當地特色的美食，前台每次都會給我們免費升級到江景房，就這三點，足矣，當然，酒店環境也很好，特別香薰很好聞，淡淡的綠茶香味，很有開化龍井的感覺

房間很大，設施完善，服務周到。早餐品種很多。 樓下芹江環境優美，商場環繞，餐飲，咖啡一應俱全。綜合看來都非常好。下次出差還會選這裏的。