Start off by saying this is the honest truth on this hotel. We flew from Birmingham and requested through TUI app, emailed the hotel and also rang TUI and requested a high floor. Unfortunately the hotel didn't take this into consideration, we was on the 3rd floor which the hotel room above us were constantly scraping the chairs along the floor, and banging (hence why we requested a high floor) anyway, the hotel is gorgeous, it's clean, has fantastic facilities. The hotel was extremely German, which made it hard as the majority of entertainment, kids club etc didn't cater for English. The bar member Takis was extremely rude, he would overlook English people and if you ordered more than 1 drink he seemed very angry, clearly hates his job made us feel uncomfortable therefore we always went and got served by someone else. Sunbeds wasn't an issue, we went down around 9am and always got a decent sunbed. The food was surprisingly good for an all-inclusive, the BBQ was nice, and always had a basic meat, e.g, chicken. The entertainment was awful, boring, and no effort, nothing to get you involved at night, no quiz, bingo, and game shows. They had dancers and singers but again the majority wasn't English so we ended up going to faliraki most nights, 10 euros in a taxi or a 25/30 minute walk. Wouldn't be back at this hotel, but it was a nice hotel couldn't fault it. But unfortunately as the only British family on a 2 week holiday it wasn't the best, however Rhodes is lovely!