Hotels in Kanata

"I expected more from Glö than I received. I chose Glö as a ”treat” for a couple's getaway, as it was a newer hotel and appeared like it would be snazzier than the usual fare. Pros: The bathroom was very nice, and the complimentary toiletries are top notch. The rooms are very clean. The mattress was very comfortable and the TV was a decent size. Cons: The rooms are incredibly small, and while they are nicely furnished, the tiny ”couch” seat was more form than function (i.e. prettier than it was comfortable). The front desk staff seemed very new and clueless on basic hospitality essentials, like how to work the in-room television. It also took ages for a response from front desk on how to work the TV and the issue wasn't even resolved. I probably will not stay here again nor would I recommend this hotel to anyone I know, as there are so many hotels to choose from in Kanata that offer better, more knowledgeable service and better pricing."

"Lovely stay. Enjoyed the jazz bar. Rooms are very clean. Nothing but good to say about our visit. Thank you."

"I've stayed at this hotel several times now; I enjoy how clean, quiet, and nicely decorated the suites and the hotel itself are! The bathrooms are beautiful, very clean, and well-appointed, as are the rooms themselves. Very pleased and will stay here again when my travels take me through this area once more."

"The room is spacious, you can cook, the decoration is relatively new, except that the heating equipment starts at night too loudly and is not satisfied, other aspects are satisfied. Breakfast is a normal breakfast in North America, can eat enough"

"Clean facilities, excellent service, great location, good assortment for breakfast, attentive front desk staff."

"Booked one night for convenience of hockey arena location Storm early on check out day . Breakfast quick and easy made getting out of town super easy "

"Located in West Ottawa, the hotel is conveniently located next to the market, with Walmat walking for 10 minutes and Ottawa Outlets nearby. The room was clean and the front desk staff was warm. The hotel’s restaurant is also good, offering burger sandwiches. Free parking"

"Breakfast is standard at Comfort Inn and has eggs, sausages, waffles, yoghurt, assorted breads and fruit. The hotel is next to the highway and it takes less than half an hour to get to the center of Ottawa. There is a Panda Garden buffet near the hotel, 20 people, not bad."

"I checked in on a Monday. The hotel is clean and quite. Front desk staff are very friendly. With a swimming pool which opens until 10:30pm. Also provide continental breakfast. There is a small fridge, coffee maker and a microwave inside the room but surprisingly without providing a kettle. Still you can get hot water easily from the restaurant. Location is good and very close to a shopping centre/outlet. Would recommend it."

"Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve."