2-1 Fukuromachi, Kanazawa City, Ishikawa Prefecture 920-0909, JapanView hotel details
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Guest Reviews of SOKI KANAZAWA
9.4/10
Amazing
349 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.0
Service9.2
Cleanliness9.7
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All reviews(349)
Positive reviews(343)
Reviews with photos/video(119)
Relaxing hot springs(61)
Well designed(41)
Delicious breakfast(25)
Tasty coffee(18)
Has facilities for children(7)
Family activities available(7)
Perfect for kids(5)
Negative reviews(6)
Guest User
Superior Twin Room-Non-Smoking
Stayed in Jul 2026
Family
5 reviews
10/10
Outstanding
Posted on Aug 29, 2026
It's about a 15-minute walk from JR, and very close to Kanazawa Castle, so you can easily walk to many attractions. The hotel has a modern Japanese feel, and seemed to have a lot of Western guests. I absolutely loved the traditional yet exquisite Japanese breakfast – highly recommend it! What's more, children can share breakfast with their parents, and they'll even provide an extra bowl of rice. This is perfect for kids with smaller appetites and no extra charge, which is really thoughtful! The front desk staff were very friendly and spoke good English, helping with check-in and check-out at the machines. There's also a public bath open until 1 AM, making it a very comfortable and relaxing stay. The paper-thin toothpaste was an interesting touch!
Original textTranslated by Google
Response from Property: Thank you for staying with us and sharing such a wonderful review.We are delighted that you enjoyed our convenient location, modern Japanese atmosphere, and carefully prepared breakfast. It is wonderful to hear that your child enjoyed sharing the meal with you and that our service met your family's needs.We are also thrilled by your kind words about our front desk staff, the late-night public bath, and our unique amenities like the paper toothpaste.We will continue striving to provide a comfortable stay for all our guests. We truly look forward to welcoming you back to Kanazawa!
Kevin Chin Kai Ying
Standard King Room-Non-Smoking
Stayed in Jun 2026
Couple
20 reviews
9.5/10
Amazing
Posted on Jul 29, 2026
Enjoy our stay here very much. Location is great, near to train station and walking distance to morning market. There is a mall next to it also. Shop closes at 5pm, do enjoy the site seeing earlier and rest and get back to the hotel in the evening for onsen. The breakfast and dinner is great! Very clean and bed is comfy
6/8
Response from Property: Thank you very much for your wonderful review and for choosing to stay with us.We are delighted to hear that you thoroughly enjoyed your stay and appreciated our convenient location, with easy access to the station, the morning market, and the nearby shopping mall. We are also pleased that you were able to relax in our **public bath** after a day of sightseeing.It is especially rewarding to know that you enjoyed both our breakfast and dinner, and that you found your room clean and your bed comfortable. Your kind words mean a great deal to our team.Thank you once again for your thoughtful recommendation. We look forward to welcoming you back for another relaxing and memorable stay in the future.Warm regards,SOKI KANAZAWA
BDHO
Comfort Wide Twin, Non Smoking
Stayed in Jun 2026
Couple
10 reviews
10/10
Outstanding
Posted on Jul 21, 2026
This was a wonderful hotel with a very clean and relaxing atmosphere. The pleasant scent throughout the hotel was soothing, and the rice and miso soup at breakfast were absolutely delicious, providing a comforting start to the day. I also appreciated the complimentary coffee milk and amazake after a bath. Since it was a long weekend, the washing areas in the public bath did get crowded at times, so I'd recommend adjusting your usage time for a more comfortable experience. It's definitely a hotel I'd love to stay at again!
Original textTranslated by Google
Response from Property: Thank you very much for staying at SOKI KANAZAWA. We also appreciate you taking the time to leave us a review. SOKI KANAZAWA opened in Fukuro-machi, Kanazawa City, right next to the Omicho Market, with the concept of "a journey to rediscover your true self and live naturally." We also offer guided tours of the city from the unique perspective of SOKI staff, so please feel free to stop by again when you visit Kanazawa. SOKI KANAZAWA Front Desk Staff
あっぴー
Deluxe Twin Room-Non-Smoking
Stayed in Jun 2026
Couple
14 reviews
9.5/10
Amazing
Posted on Jul 18, 2026
Omicho Market is just a minute's walk away. The room was spacious and very clean, which was great! I highly recommend this hotel! They also have a large public bath, where I could relax and soak away the fatigue of the day. Kanazawa Station is about a 15-minute walk, so it's easily walkable if you choose to.
Original textTranslated by Google
Response from Property: Thank you very much for staying at SOKI KANAZAWA. We also appreciate you taking the time to leave us a review. SOKI KANAZAWA opened in Fukuro-machi, Kanazawa City, right next to the Omicho Market, with the concept of "a journey to rediscover your true self and live naturally." We also offer guided tours of the city from the unique perspective of SOKI staff, so please feel free to stop by again when you visit Kanazawa. SOKI KANAZAWA Front Desk Staff
Guest User
Moderate King Room-Non-Smoking
Stayed in Jun 2026
Family
7 reviews
7.0/10
Posted on Jul 10, 2026
Everything was good, but I'm afraid I can't give high marks for the facilities and service. It was self-check-in, and cleaning only happened after a few days' stay. I was a bit annoyed to find the hotel was cheaper after I booked it. When I asked about a room upgrade, they seemed really surprised, like, why be surprised if it's not possible? It's like going to a public bathhouse, seeing people naked, and then being surprised – the sign says no surprises! Secondly, there were no facilities whatsoever. It's one thing not to have disposable slippers for adults, but they didn't even have them for kids, only adult-sized ones. My child was clattering around in oversized slippers. If they don't cater to children, they should state that they don't accept kids. As for disposable skincare products, razors, and combs, forget about it, definitely none of those. Although my son said this was the worst hotel we've ever booked, I don't think it's that bad. The large public bath was quite comfortable. I hope the owner improves things.
Original textTranslated by Google
Response from Property: Thank you so much for choosing Kanazawa SOKI Hotel. We sincerely apologize that we failed to meet your expectations, despite your choice of us from among many hotels. We will continue to strive to ensure that every guest can enjoy their trip freely and without pretense. Finally, thank you for taking the time to provide your valuable feedback. Kanazawa SOKI Hotel Front Desk
Guest User
Comfort Wide Twin, Non Smoking
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 1, 2026
The location was great, and it was very clean. It was a very child-friendly hotel!
Original textTranslated by Google
Response from Property: Thank you very much for staying at SOKI KANAZAWA. We were delighted to read that you were satisfied with the location and cleanliness of the hotel. We are also very pleased to hear that your child had a comfortable stay, which is a great encouragement to all of our staff. We will continue to strive to provide even better service so that all of our guests can stay with peace of mind. Please come and visit Kanazawa again, a city that shows a different face in each season. We look forward to seeing you again. SOKI KANAZAWA Front Desk Staff
Anonymous User
Moderate King Room-Non-Smoking
Stayed in Jun 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Jul 6, 2026
The hotel was very clean, and the staff were friendly. It was also convenient and helpful to be able to check real-time crowd information within the hotel on my smartphone. I'll definitely stay here again if I have the chance!
Original textTranslated by Google
Response from Property: Thank you very much for staying at SOKI KANAZAWA. We also appreciate you taking the time to leave us a review. SOKI KANAZAWA opened in Fukuro-machi, Kanazawa City, right next to the Omicho Market, with the concept of "a journey to rediscover your true self and live naturally." We are honored to receive your kind words about the service provided by the SOKI KANAZAWA staff. We hope you will visit Kanazawa City again when you are in the Hokuriku region. SOKI KANAZAWA Front Desk Staff
Guest User
Deluxe Wide Twin, Non Smoking
Stayed in May 2026
Travelling with friends
25 reviews
9.5/10
Amazing
Posted on Jun 28, 2026
Clean and equipped with all the basic necessities. The location is convenient; just cross a zebra crossing and you're at the market. The hotel has a public bath open until 1 AM. There's also a convenience store and a good coffee shop nearby, but no ramen places for a late-night snack.
Original textTranslated by Google
6/8
Response from Property: Thank you very much for your stay at Shinze SOKI. We also sincerely appreciate you taking the time to leave a review. SOKI KANAZAWA opened in Fukurocho, Kanazawa City, next to the Omicho market, with the concept of “Rediscovering the True Self, the Journey of Natural Life”. We also offer tours of the city from the unique perspective of SOKI staff, so please feel free to return when visiting Kanazawa. Front desk staff at SOKI Shinzawa
Guest User
Moderate King Room-Non-Smoking
Stayed in May 2026
Travelling with friends
3 reviews
9.5/10
Amazing
Posted on Jul 4, 2026
The instructions for using the large public bath should be clearer for foreigners (or explained verbally during check-in). I saw foreigners using their phones in the women's bath and a child wearing a diaper directly in the bath, which was a bit unpleasant. However, the complimentary drinks were a great bonus. Overall, I found my stay very comfortable.
Original textTranslated by Google
Response from Property: Thank you very much for staying with us and for providing us with your valuable feedback. We sincerely apologize for any unpleasant experience you had with the public bath. We take your comments seriously and will consider improving our instructions on how to use the public bath and our check-in process so that our international guests can also enjoy it comfortably. Despite this, we are very pleased to hear that you enjoyed our drink service and that you had a comfortable stay overall. We will continue to strive to improve our services so that all our guests can stay with peace of mind and comfort. We look forward to seeing you again. SOKI KANAZAWA Front Desk Staff
kwanchk
Superior Twin Room-Non-Smoking
Stayed in May 2026
Travelling with friends
7 reviews
10/10
Outstanding
Posted on Jul 15, 2026
The hotel room was excellent, quite spacious and very clean. The front desk staff were polite and check-in was easy and straightforward. Everyone was very friendly, and there's a parking lot right across the street.
Original textTranslated by Google
Response from Property: Thank you very much for choosing SOKI KANAZAWA and for taking the time to share your kind review.We are delighted to hear that you found your room spacious and clean, and that our front desk staff provided courteous service. It is also wonderful to know that you had a smooth check-in experience and that our assistance with parking was helpful.Providing our guests with a comfortable and stress-free stay is our top priority, so your kind words are truly encouraging to our team.We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back to SOKI KANAZAWA on your next visit to Kanazawa.Kind regards,SOKI KANAZAWA
Guest User
Standard King Room-Non-Smoking
Stayed in May 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jun 8, 2026
The location is fantastic, right in front of Omicho Market. There's a direct bus from Kanazawa Station. The facilities are very clean, and the large public bath is excellent. Highly recommend!
Original textTranslated by Google
6/8
Response from Property: We sincerely thank you for staying at SOKI KANAZAWA and for leaving such a warm review. We are very pleased to hear that you were satisfied with our excellent accessibility to Omicho Market, convenient transportation from Kanazawa Station, clean facilities, and even our large public bath. In particular, your comment that you were "completely satisfied" is a great source of strength for our staff. We will continue to strive to provide an even more comfortable and pleasant space and sincere service. We hope you will visit SOKI KANAZAWA again on your next visit to Kanazawa, and we sincerely look forward to seeing you again. Thank you.
Anonymous User
Superior Twin Room-Non-Smoking
Stayed in Apr 2026
Couple
7 reviews
10/10
Outstanding
Posted on Jun 1, 2026
The woody scent throughout the hotel and the amenities were very soothing. However, I brought an HDMI cable to watch videos that couldn't be mirrored, but it didn't display anything at all. It was a mystery.
Original textTranslated by Google
Response from Property: Thank you very much for staying at SOKI KANAZAWA. We also appreciate you taking the time to leave a review. We sincerely apologize for the inconvenience caused by the inability to use the HDMI cable you brought with you. SOKI KANAZAWA opened in Fukuro-machi, Kanazawa City, right next to the Omicho Market, with the concept of "a journey to rediscover your true self and live naturally without doing anything." We also offer guided tours of the city from the unique perspective of SOKI staff, so please feel free to stop by again when you visit Kanazawa. All of our staff look forward to welcoming you back. SOKI KANAZAWA Front Desk Staff
Cindychennn
Moderate King Room-Non-Smoking
Stayed in Apr 2026
Solo traveller
56 reviews
10/10
Outstanding
Posted on May 23, 2026
Facilities: This is a relatively new hotel with a minimalist style, and it even has a public bath, which is so relaxing after a day of exploring.
Cleanliness: It's clean and tidy.
Environment: It's conveniently located right across from Omicho Market, and you can walk to all the major attractions and the train station.
Service: The staff are warm and attentive; they quickly resolved a minor issue I had, and there's complimentary coffee in the lobby.
Original textTranslated by Google
Response from Property: Thank you so much for staying at Hotel SOKI Kanazawa. We also appreciate the time you took to write a review. We are delighted to receive such positive feedback. Our hotel is located in Fukurocho, adjacent to Omicho Market, known as the "Kitchen of Kanazawa," and offers convenient access to tourist attractions such as Higashi Chaya-gai and Kenrokuen Garden. We are also honored by your high praise of the front desk service. We hope you will visit Kanazawa again on your next trip to Japan. We look forward to your next visit. Hotel SOKI Kanazawa Front Desk
Guest User
Deluxe Wide Twin, Non Smoking
Stayed in Apr 2026
Family
3 reviews
9.5/10
Amazing
Posted on May 7, 2026
Booked this hotel during Golden Week at the last minute for a stay-only plan. The beds were spacious, and my family of four had a comfortable stay. However, the public bath was small, and during peak hours, there wasn't even space to wait. The washing area in the bathroom was also cramped, with some people waiting naked for their turn. I appreciated the basket provided for carrying items to the bath and the samue-style room wear. The staff were kind. For parking, the maximum daily rate varies depending on the spot, so it's a good idea to get an information sheet from the hotel.
Original textTranslated by Google
Response from Property: Thank you very much for staying at SOKI KANAZAWA. We also appreciate you taking the time to share your feedback. We were delighted to read that you and your family enjoyed a comfortable stay at our hotel during Golden Week. We are especially pleased that you liked the beds in your room, the bath basket, and the samue-style loungewear. Thank you also for your kind words about our staff. On the other hand, we apologize for the inconvenience regarding the public bath. We are sorry that you had to wait during busy times and that you were unable to use it comfortably. We take your feedback seriously and will use it to create an even more comfortable environment for you in the future. Thank you also for your valuable feedback regarding the parking lot. We will strive to provide clearer information to all our guests. SOKI KANAZAWA is located right next to Omicho Market and is based on the concept of "a journey to rediscover your true self and spend time in a relaxed and natural way." We'd love to share the charms of Kanazawa with you from our unique staff perspective, so please feel free to stop by again when you visit Kanazawa. All of our staff look forward to seeing you again. SOKI KANAZAWA Front Desk Staff
中国深度游游客
Deluxe Twin Room-Non-Smoking
Stayed in Apr 2026
Family
23 reviews
9.5/10
Amazing
Posted on Jul 27, 2026
The hotel is directly opposite the market, making it very convenient for dining and visiting the fish market. There's also a small shopping mall next door with child-friendly restaurants and it's easy to buy souvenirs there.
The hotel staff speak English and basic communication is possible. However, compared to other hotel front desk staff, they weren't as enthusiastic or smiling, and didn't really introduce the hotel facilities. This is probably due to high traffic and them being busy.
The room hygiene was good, and the family room easily accommodates four people.
Original textTranslated by Google
Response from Property: Thank you very much for staying at SOKI KANAZAWA. We were delighted to read your kind words about the convenient access to the market, restaurants, and shopping mall, the cleanliness of the room, and your comfortable stay in the family room. On the other hand, we are very sorry that our staff's service did not meet your expectations. We should have provided services that would allow our guests to stay with peace of mind, including friendly service and guidance on the hotel facilities, and we apologize for causing you any discomfort. We will share your feedback with our staff and strive to provide even warmer and more attentive hospitality in the future. Finally, thank you for taking the time to share your valuable feedback. SOKI KANAZAWA Front Desk Staff