Earl's Regency Hotel

Earl's Regency Hotel Reviews

Earl's Regency Hotel

Kundasale, Kandy, Central Province, 20000, Sri LankaView Hotel Details
Earl's Regency Hotel
Earl's Regency HotelEarl's Regency HotelEarl's Regency Hotel
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Earl's Regency Hotel Guest Reviews

4.1/5
Very Good
48 review
Verified reviews
Location4.3
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(48)
Positive reviews(45)
Reviews with photos/video(17)
Awesome stay(12)
Friendly staff(10)
Classy environment(5)
Great value for money(5)
Delicious breakfast(5)
Great swimming pool(4)
Negative reviews(3)
Laowai on the Loose
Deluxe King Room
Stayed in Nov 2024
Couples
4 review
4.7/5
Amazing
Posted on Jan 24, 2025
Very nice hotel, not far from Kandy's city center. We actually walked into town one day along the 2 lane winding road. The pool is very nice, there is a weight room to work out and a spa if you want a massage. Its very peaceful, has a nice view of nature and a nice little bar with some quality cocktails. If you are going to Kandy and you don't mind being a bit outside the city, this is a real good spot. I would post more pictures, but the site limits the size and its a lot of effort to shrink a photo just post it here.
CamHoney
Deluxe King Room
Stayed in Dec 2024
Couples
51 review
4.7/5
Amazing
Posted on Jan 26, 2025
Nice hotel, lovely surroundings, very friendly staff, our shower was in slight need of a clean but other than that absolutely lovely
Response from Property: Dear Valued GuestThe entire team at Heritance Aarah and I are truly delighted to hear you had such a fantastic experience during your stay at Heritance Aarah, Maldives.We take great pride in offering luxurious and comfortable accommodations, and it’s wonderful to know that you found your villa to be brand new, clean, and relaxing. Your compliments about our amenities, beach, and restaurants, particularly the butler service, mean a lot to us.It’s incredibly heartwarming to hear about the exceptional service you received from our team across the departments with the rest of the team. They strive to provide personalized and memorable experiences for our valued guests, and we are delighted that they left such a positive impression on you.Thank you for taking the time to share your experience and for the excellent rating. We hope to welcome you back for another outstanding stay in the near future when your travels bring you again to the Magical Maldives.Warm regards,Gilbert SteinerResident Manager
Senani Soysa
Deluxe King Room
Stayed in Jan 2024
Couples
10 review
5.0/5
Outstanding
Posted on Apr 4, 2024
One of the superb hotel in Kandy. Highly recommended for everyone. The staff is amazing
Yigit Ural
Stayed in Aug 2023
Family
11 review
3.0/5
Posted on Nov 28, 2023
Very big and weird hotel. Long walks from one point to another. It is not good for short one night stay purposes.
Guest User
Deluxe King Room
Stayed in Mar 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on May 11, 2024
nice old hotel with history 。Good to stay 。
Response from Property: Dear Guest, A warm greeting to you, We're truly grateful for your positive feedback! We're delighted you had a memorable experience and appreciate your praise of our facilities. We can't wait to host you again for another exceptional stay! Best Wishes, Management
Yuan Ming
Deluxe King Room
Stayed in Mar 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on May 12, 2024
Very clean and comfortable.
Fransiẽ
Stayed in Mar 2022
Travel with friends
4 review
4.7/5
Amazing
Posted on May 2, 2022
Perfect stay in Kandy.
Guest User
Deluxe King Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The hotel has a great sense of design, and the balcony of the hotel has a very beautiful view. The hotel has a large terrace, and a wedding was being held on the day we went there, which was filled with happiness and joy. There are lawns and big trees on the large terrace of the hotel, and you can also see the mountains in the distance. The service is friendly, American style, the swimming pool is large and clean, and there are not many people swimming. On the way to swim, I also saw a garden, which looked like a secret garden in the morning light. The food is very affordable and delicious, and the breakfast variety is super rich. It is the most cost-effective hotel in this trip to Sri Lanka.
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6/7
Response from Property: Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Our team works hard to provide an exceptional service, and knowing we succeeded for you brightens our day. We can't wait to welcome you back for another memorable stay. Warm regards, Management
Guest User
Deluxe King Room
Stayed in Aug 2024
Family
14 review
4.5/5
Great
Posted on Oct 9, 2024
The hotel is very beautiful. The lobby is bright, clean, and has welcome juice. Every photo is a painting. To check in, just sit on the sofa and wait. The hotel staff will collect your passport and go to the front desk. Then the staff will take you to the room. The hotel is like a botanical garden. The only drawback is that the facilities in the room are relatively old. Everything else is very good!
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6/9
Response from Property: Dear Guest, Your kind words have made our day! Our entire team is beaming with pride knowing we contributed to your enjoyable stay. Your feedback energizes us to keep up the good work, and we can't wait to create more wonderful memories for you in the future. Warm Regards, Management
Katuolan
Deluxe King Room
Stayed in Aug 2024
Travel with friends
18 review
2.0/5
Posted on Sep 20, 2024
Ctrip's low rating makes sense 1. There are pitfalls in booking: When we arrived at the hotel, they said that we only booked 1 person, and if 2 people checked in, we had to pay the price difference, otherwise we would not be allowed to check in. We sat in the lobby for nearly 2 hours. The room rate on Ctrip that day was much lower than the price difference, so we asked if we could cancel and book again, but they said the platform did not allow it 2. Discrimination against Chinese people: Foreigners and Chinese people have welcome drinks, but we sat there for half an hour and were not given any, and the waiter pretended not to see it 3. The room is shabby: It has been open for decades, the room is dimly lit, the furniture is faded, the sofa is shabby, and the toiletries are cheap. The picture is the so-called best executive room 1000+ 4. Remote location: It takes 15 minutes to drive from the center of Kandy. It is a mountain road and it is not safe to go out at night. The environment is barely acceptable, but there is nothing to eat nearby, so you can only eat buffet in the hotel
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Guest User
Deluxe King Room
Stayed in Jul 2024
Family
11 review
2.5/5
Posted on Aug 18, 2024
The hotel is old, the rooms are old, the front desk lady is cold, and her English accent is not standard and hard to understand. The breakfast and dinner buffets are rich, and I met locals at the hotel wedding and was lucky to watch. The terrace in front of the breakfast is beautiful.
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Anonymous User
Deluxe King Room
Stayed in Jul 2024
Solo travellers
27 review
5.0/5
Outstanding
Posted on Aug 20, 2024
It is an old hotel. The room facilities are not very new, but it is well maintained. The environment, location and sanitation are all good. It is also very convenient to go to the Temple of the Tooth Relic to watch the Perahera procession at night.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Our team works hard to provide an exceptional service, and knowing we succeeded for you brightens our day. We can't wait to welcome you back for another memorable stay. Warm regards, Management
Lucy2000
Deluxe King Room
Stayed in Jan 2025
Family
12 review
4.6/5
Great
Posted on Feb 7, 2025
Tropical garden hotel, decorated with local characteristics, rich dinner and breakfast meals
Original TextTranslated by Google
Response from Property: Dear Valued GuestThe entire team at Heritance Aarah and I are truly delighted to hear you had such a fantastic experience during your stay at Heritance Aarah, Maldives.We take great pride in offering luxurious and comfortable accommodations, and it’s wonderful to know that you found your villa to be brand new, clean, and relaxing. Your compliments about our amenities, beach, and restaurants, particularly the butler service, mean a lot to us.It’s incredibly heartwarming to hear about the exceptional service you received from our team across the departments with the rest of the team. They strive to provide personalized and memorable experiences for our valued guests, and we are delighted that they left such a positive impression on you.Thank you for taking the time to share your experience and for the excellent rating. We hope to welcome you back for another outstanding stay in the near future when your travels bring you again to the Magical Maldives.Warm regards,Gilbert SteinerResident Manager
Guest User
Stayed in Jun 2024
Travel with friends
35 review
5.0/5
Outstanding
Posted on Jul 19, 2024
I like this hotel very much, but it's a pity that I only stayed for one night. I will stay here again if I have the chance
Original TextTranslated by Google
Guest User
Deluxe King Room
Stayed in Sep 2024
Solo travellers
1 review
3.5/5
Posted on Oct 9, 2024
There is no Chinese breakfast. When checking out, some staff entered the room without knocking. They didn't pay attention to customer privacy.
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Response from Property: Dear Sir/Madam, We sincerely apologize for the issues you encountered during your stay. Your experience falls far below our usual standards, and for that, we're truly sorry. We're committed to addressing these concerns and ensuring they don't happen again.. We're committed to making improvements based on your comments and hope to have the chance to create a more positive experience for you in the future.Regards,Management