Herrassagala, Amaya Hills, Kandy, Central Province 20000, Sri LankaView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Amaya Hills Kandy
8.5/10
Very good
69 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.3
Service8.6
Cleanliness8.5
Filter by:
Sort by:
All reviews(69)
Positive reviews(65)
Reviews with photos/video(31)
Loved the view(23)
Awesome stay(18)
Great location(14)
Classy environment(10)
Clean pool(6)
Great swimming pool(6)
Quiet & comfortable(5)
Tasty food(5)
Negative reviews(4)
Guest User
Junior Mountain View Suite
Stayed in Jul 2026
Family
2 reviews
9.5/10
Amazing
Posted on Aug 12, 2026
Incredibly good hotel
Location is a bit far however the view is astonishing especially for those seeking relaxation
Food is good but can be better
Response from Property: Dear Valued Guest,Thank you for choosing Amaya Hills Kandy and for your wonderful feedback. We are delighted to know that you had an amazing stay and appreciated the relaxing atmosphere, scenic views and service from our team.As Amaya Hills Kandy is set in a peaceful hilltop location, the setting is slightly away from the city, allowing guests to enjoy the calm surroundings and scenic views of Sri Lanka’s hill country. We are pleased this added to your relaxation.We have also noted your constructive comment, and this has been shared with the relevant team as we continue to improve our dining experience.It was a pleasure hosting you and we truly appreciate your feedback and look forward to welcoming you back for another relaxing stay.Warm regards,Team Amaya Hills
Kaihavertz
Deluxe Room
Stayed in Apr 2026
Travelling with friends
17 reviews
9.0/10
Great
Posted on Jun 1, 2026
Resort deep in the mountains. Scenery is beautiful from the room. The room can accommodate 3 people
Response from Property: Dear Valued Guest,Thank you for your feedback. We are pleased to know that you enjoyed the mountain scenery, rooms, and attentive service during your stay. Your kind words are truly appreciated, and we look forward to welcoming you back for another relaxing stay.Warm regards,Team Amaya Hills
Ms Stairs
Premium Deluxe Room
Stayed in Jun 2026
Solo traveller
25 reviews
10/10
Outstanding
Posted on Aug 7, 2026
Great place for families and or couples. However I did have to leave early as their after hours / room service was unable to meet my dietary requirements and there was no professional / business services available at the time markets open in the West. But I would definitely go back if I was looking to holiday, just relax etc.
Response from Property: Dear Ms. Stairs,Thank you for choosing Amaya Hills Kandy and for your wonderful feedback. We are delighted to know that you found our property to be a great choice for families and couples, and that you would consider returning for a relaxing holiday.At the same time, we sincerely regret that certain aspects did not meet your expectations and your comments been noted and shared with the relevant teams for review, as we continue to improve guest experience.We truly appreciate your kind rating and recommendation, and we look forward to welcoming you back to Amaya Hills for a more relaxing and comfortable stay.Warm regards,Team Amaya Hills
N.GOBERAMANAN
Premium Deluxe Room
Stayed in Jun 2026
Solo traveller
3 reviews
10/10
Outstanding
Posted on Jul 24, 2026
Very quiet location. Front counter staffs are very helpful. If they got lift access more convenient. Recommend place for peaceful vacation.
Response from Property: Dear Goberamanan,Thank you for choosing Amaya Hills Kandy and for your outstanding review. We are delighted that you enjoyed the peaceful hill-country setting, excellent amenities, cleanliness and the helpful service provided by our Front Office team.We have also noted your suggestion, which will be shared with the relevant team for consideration. Thank you for recommending us as a relaxing holiday destination, and we look forward to welcoming you back for another peaceful stay.Warm regards,Team Amaya Hills
B Sandeep S Rodrigo
Deluxe Room
Stayed in Jun 2026
Couple
1 reviews
8.5/10
Very good
Posted on Jul 17, 2026
The location was amazing, and the view from the balcony was absolutely beautiful. The breakfast was fairly good, the room was clean, and the bathroom was modern and well-maintained.
The only thing I didn't like about the bathroom was that the shower was inside the bathtub. I wasn't comfortable using the bathtub, so this setup wasn't ideal for me.
Unfortunately, the room service was a major disappointment. It may have been a one-off issue, but we waited hour for our food even though the hotel seemed to be only around 30% occupied. When the order finally arrived, several items were missing, some of the dishes were incorrect, and the food quality was so poor that we sent it back. The manager did try to resolve the situation, which we appreciated, but by then it was too late—we had already lost our appetite and ended up ordering from Uber Eats instead.
Response from Property: Dear Sandeep,Thank you for choosing to spend your time at Amaya Hills and for your detailed feedback. We are pleased to know that you enjoyed our location, views, room and breakfast experience.At the same time, please accept our sincere apologies for the disappointment caused by the room service experience and we understand how this affected your overall stay. Your comments have been taken very seriously and addressed with the relevant teams for review and corrective action.We appreciate your acknowledgement of our manager’s efforts to assist, and we truly value your feedback. We hope to have the opportunity to welcome you back to Amaya Hills for a much improved and more seamless stay in the future.Warm regards,Team Amaya Hills
Guest User
Premium Deluxe Room
Stayed in Jun 2026
Travelling with friends
2 reviews
7.5/10
Posted on Jul 16, 2026
Very nice place , we really enjoyed and we recommend apart from its location which is far from the city . But there are advantages being away from the city as air is so clean and no noise at all, very relaxing place . For sure we will back
Response from Property: Dear Valued Guest,Thank you for choosing to spend your time at Amaya Hills and for your kind feedback. We are delighted to know that you enjoyed your stay and found it relaxing and peaceful.It is wonderful to hear that the surroundings, atmosphere added positively to your experience. While we understand your note regarding the distance from the city, we are pleased that the setting also offered the restful escape you were looking for.Your recommendation means a great deal to us, and we look forward to welcoming you back to Amaya Hills for another relaxing stay.Warm regards,Team Amaya Hills
Guest User
Premium Deluxe Room
Stayed in Nov 2025
Family
5 reviews
7.5/10
Posted on Dec 17, 2025
Nice location. Beautiful view. Great service as well. Staff is nice. Breakfast spread is good - although many items were very salty. Same for dinner buffet.
One issue - no lift. So people who cant take stairs are unable to go to bar above or spa below.
Response from Property: Dear Valued Guest,Thank you for your feedback. We’re delighted to hear you enjoyed the location, views, and service from our team, and appreciate your comments regarding the breakfast and dinner options. We also take note of your observation about accessibility, which will be reviewed for improvement. It was a pleasure hosting you, and we look forward to welcoming you back to Amaya Hills for another memorable stay.Warm regards,Team Amaya Hills
Guest User
Deluxe Room
Stayed in May 2026
Family
2 reviews
8.0/10
Very good
Posted on Jun 12, 2026
The Hotel locationis excellent. its on hill and views are amazing. Food was good only issue we had was during checkout when no one was available to get the luggage from room . Its 2nd floor with no lift.
Response from Property: Dear Valued Guest,Thank you for choosing Amaya Hills. We are pleased to know that you appreciated our excellent location, scenic hilltop views, and food during your stay.Our hill-country setting is one of the highlights many guests enjoy, offering a peaceful atmosphere with beautiful views. We are sorry, however, to learn that assistance with luggage during checkout did not meet expectations. Your comments have been noted and will be shared with the relevant team to ensure greater attentiveness and support during departure.We appreciate your feedback and hope to welcome you back for a more seamless and enjoyable stay.Warm regards,Team Amaya Hills
Jyayee18
Premium Deluxe Room
Stayed in Oct 2025
Family
8 reviews
9.0/10
Great
Posted on Nov 25, 2025
Excellent service from the F&B team. Very attentive service! So welcoming!
Just one downside, the bed mattress is too soft, my back hurts after the sleep.
Response from Property: Dear Valued Guest,Thank you for your review. We’re delighted to hear you enjoyed the surroundings and the attentive service from our team. We have noted on your comments which will be shared with our team for consideration.It was a pleasure hosting you, and we look forward to welcoming you back for another memorable stay.Warm regards,Team Amaya Hills
Guest User
Deluxe Room
Stayed in Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 26, 2026
Good price good service.. food 100%
They creat our honeymoon room for free and delicious cake… thankyou soo much
Response from Property: Dear Valued Guest,Thank you for your lovely feedback. We are delighted to know you enjoyed the service, food, and thoughtful arrangements during your stay. It is wonderful to hear that our team helped make your celebration more memorable. We would be pleased to welcome you back for another special stay in the future.Warm regards,Team Amaya Hills
drivenstephen
Junior Mountain View Suite
Stayed in Apr 2026
Family
10 reviews
4.5/10
Posted on May 22, 2026
The elevator smelled really weird. Rooms has great views but dated. Breakfast, dinner and amenities are average.
Response from Property: Dear Guest,Thank you for your feedback. We sincerely regret that your stay did not meet expectations. While we are pleased to know you appreciated the views from the room, we apologise that other aspects of your experience fell short.Your comments regarding the room condition, amenities, and dining experience have been noted and shared with the relevant teams for review and improvement.We appreciate you bringing these concerns to our attention and hope to have the opportunity to provide you with a better experience in the future.Warm regards,Team Amaya Hills
Dhanushka Wanasinghe
Premium Deluxe Room
Stayed in Sep 2025
Couple
16 reviews
8.5/10
Very good
Posted on Oct 21, 2025
I recently had the pleasure of staying at this wonderful location and I must say, it was a nice place with outstanding scenery. If you enjoy a mountainous vibe, this is definitely one of the best spots to visit. The food was quite good, and the garden was absolutely beautiful. I especially appreciated Mr. Yoga, who guided us through the gardens and provided excellent support. One thing to keep in mind is that there are no elevators (only stairs). We stayed on the third floor and while the view was lovely, we did encounter some mosquitoes inside the room.
6/7
Response from Property: Dear Dhanushka,Thank you for your kind words and for taking the time to share your experience. We’re delighted you enjoyed the garden tour and Yoga’s assistance. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay.Warm regards,Team Amaya Hills
Anonymous User
Deluxe Room
Stayed in Aug 2025
Couple
36 reviews
9.5/10
Amazing
Posted on Sep 7, 2025
A nice hotel with beautiful views, especially since we checked in right at sunset – it was stunning! The cleanliness was good. The only downside is its location on a hill, so getting there from the city can involve some traffic.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your kind words and feedback. We’re delighted you enjoyed the views and cleanliness, and we appreciate your understanding regarding the traffic. We look forward to welcoming you again for another memorable stay.Warm regards,Team Amaya Hills
Anonymous User
Deluxe Room
Stayed in Feb 2026
Travelling with friends
6 reviews
6.5/10
Posted on Mar 12, 2026
Very difficult to reach as the road is very narrow and steep. Breakfast was good with quite a lot selection. But the coffee was not nice, tea was much better.
It’s a quite old hotel, and the service was not that attentive.
Response from Property: Dear Valued Guest,Thank you for your feedback. We are pleased you enjoyed the breakfast selection and appreciate your constructive comments, which have been shared with the relevant teams for review and improvement. We hope to have the opportunity to welcome you back for a more refined and enjoyable stay.Warm regards,Team Amaya Hills
MD AZNI
Deluxe Room
Stayed in Jul 2025
Business traveller
14 reviews
9.0/10
Great
Posted on Aug 26, 2025
If you come here and really wanna enjoying the good environment. This is the place.
Response from Property: Dear Azni,Thank you for your kind words. We’re delighted you enjoyed the environment and look forward to welcoming you again soon.Warm regards,Team Amaya Hills