The River Suites, Kangaroo Island

We stayed in this family-run hotel as a part of our 2-day trip to Kangaroo Island. The hotel is located in a tiny town on the island. Fully run by the couple who owns the place, you get very nice treatment. The room was also nice, quite spacious, and had a terrace with a nice view of the ocean. The building where the rooms are located is not very soundproof, though, so I hope for not much noise from the neighbours :). We did try the breakfast, which is served in the main lobby. It is presented very nicely, but the choice of foods is very limited. Ok for short stays, but I would probably look elsewhere if 2 nights or longer.

At Serafino Bushfire Fundraiser for KI we won a voucher for 5 nights accommodation with continental breakfast included. We were very excited so off we went! Very disappointed with property at arrival. While the views from the property & rooms were amazing the experience was marred by the general tiredness & run down condition overall. The windows were filthy, the towels were smelly & the rooms needed a good spring clean!! Continental breakfast wasn’t as expected with 5 days supplied in one go! Really enjoyed our stay on KI but would love to see this property reach its potential!

Highly recommend!!! The owners are absolutely amazing and make you feel very welcome. Rooms are beautiful with amazing views , beds are super comfortable and showers are hot with great pressure. Breakfast is a highlight, plenty to eat including delicious homemade jams and Barrista coffee and a chance to chat to the owners and other travelers about places to see. I couldn't recommend Wanderers Rest highly enough, we didn't want to leave.

We wanted to stay another night in the area and happened to find this lovely lodge. The owners are so friendly and lovely. They have only owned the property for five months and have great plans for the future. The room was quiet and clean with a great view over the bay. Breakfast was great lots of fresh fruit and cereals and delicious homemade jams. Coffee was great. We would thoroughly recommend this lodge it is reasonable in price, great service and super friendly.

We didn’t actually stay here as the owner cancelled our booking on us, because she didn’t want to refund an overcharge she made on my credit card. Booked this place through *********** and was expected to prepay a deposit of one night stay per room, instead they took the whole amount on my credit card right before Christmas. When we contacted the place for a refund of the overcharge they refused to answer all our emails, phone calls, texts and Facebook messages, eventually after we sent them a text saying unless they contact me within 24 hours we would go to the police. They did contact me via a phone call and the owner stated that she didn’t know the booking .com guide lines for pre payment, when I told her it was on her website and sent pictures of the terms, she said she wasn’t sure of their guidelines either, what business owner doesn’t know their own guidelines. Eventually she did say she would try and sort the situation out and refunded partial overcharge and asked if I wanted to cancel my reservation. I told her I Did NOT wish to cancel just to correct the overcharge. After that phone call they stopped responding to any of our messages again. After numerous and daily text, emails from two different accounts and Facebook messages we got no response again, we then took it to the ACCC, and gave them 24hrs notice to get in touch by writing so that we can be assured we have a place to stay, they returned a partial refund and stopped answering emails and text again. Eventually after writing to them every day for a week and as a last resort sent them a message that we will contact ACCC again, to which they responded and let us know that they will be passing the buck over to *********** because they no longer wanted to deal with the situation they created and cancelled our bookings on us, (we had 2 rooms booked as there was two couples travelling together to celebrate both couples 40th anniversary) They accused us of harassing them. All we wanted to know whether we had accomodation on Kangaroo Island as we had already booked and paid for the ferry, but they refused to answer a simple question as to whether we have somewhere to stay when we get there. So we would strongly recommend you DO NOT book this place. We eventually found another place to stay on Kangaroo Island and took a drive to see where Wanderers Rest was, very thankful the owner cancelled our booking as we thought the location wasn’t nice at all and the place looked like a dive.