Bridgewater Terraces

returned to Bridgewater after 20 years, same view of the river, also same lumpy mattress , same TV but no internet connection, charging for car parking. No lift to second floor , so fun carrying 23 Kg cases up stairs. No money has been spent in keeping the apartment contemporary, broken equipment, missing TV etc etc. Quest did well to divest their name from this Tower block.

The pool was cold,the spa pool was cold,my room was shabby,altogether not a great experience

Very dirty; bathroom toilet and shower not clean. curtains hanging off , settee and cushions filthy.smoke alarm covered with plastic bag . Complaints not dealt with . Could not stay in it .

Room smelt funny, was being masked with a fragrance machine. After some investigating it was the washing machine, mold in the seals. Smell hung around whole trip. Very quick walk to the river this was amazing. Beautiful gardens to the pool. Saw some lizards that made our daughters day seeing them. Pool area very tidy and kids had fun playing there

Very good location and spacious room

Basic apartment, sofa and carpet in poor condition

Excellent location - within walking distance of everything. Wonderful views across the river from the balcony. Friendly, helpful staff. Would happily recommend and stay here again

No air conditioning in bedrooms made are stay very uncomfortable at night to sleep

So dirty and rundown. Tried to speak to staff about how dirty the apartment was on arrival (stains all over the carpets, walls dirty, mould in bathroom, dirty toilets, chipped and dirty kitchen cupboards, outdoor garden space filled with cigarette butts. The rundown part I can cope with. The lack of cleanliness I cannot.