Best Western Premier Kansas City Sports Complex Hotel

I checked in on February 17 the heat, phone or electrical outlet in the bathroom didn't work. Will not stay there again.

Staff was absent at arrival. When the staff did show up they demonstrated a bad attitude and worked at a painfully slow pace. Room smelled like dirty pool water. The room was clearly suffering from a severe leak from the pool and likely had mold.

Lots of good, lots of bad. An honest review. Good: EV chargers (please announce this amenity on *******, I brought my gas vehicle because I didn’t think could charge my EV.) Staff is so kind and welcoming. Facility is clean. Nice breakfast buffet. Comfy bed and pillows. BAD Loud, so loud. I can only imagine if there was a game across the street how much more miserable the night would have been. The gas station in front of the hotel will flood your room with the brightest light, and the curtains can’t compete. Then you get houligans playing with their cars at the gas station revving up engines and making donuts and the hotel is not sound proof AT ALL. You can hear the highway so clearly in your room, as well as your roudy neighbors. Neighborhood is also a smidge rough. Hotel entrance needs more clear signage. Because of all the noise, probably wouldn’t stay again, but if noise and light pollution don’t bother you, you’d be happy enough.