IntercityHotel Karlsruhe

IntercityHotel Karlsruhe Reviews

IntercityHotel Karlsruhe

Victor-Gollancz-Straße 1, Karlsruhe, 76137, GermanyView hotel details
IntercityHotel Karlsruhe
IntercityHotel KarlsruheIntercityHotel KarlsruheIntercityHotel Karlsruhe
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Guest Reviews of IntercityHotel Karlsruhe

9.1/10
Great
99 reviews
Verified reviews
Location9.4
Amenities8.7
Service8.7
Cleanliness9.3
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All reviews(99)
Positive reviews(98)
Reviews with photos/video(14)
Awesome rooms(26)
Easy to get around(19)
Close to train station(17)
Awesome stay(14)
Convenient location(13)
Awesome amenities(12)
Quiet & comfortable(7)
Large rooms(5)
Negative reviews(1)
Paul Wang2
Business Double Room
Stayed in Apr 2026
Business traveller
17 reviews
9.5/10
Amazing
Posted on May 31, 2026
The hotel's location is excellent, right next to the station, and the room facilities are great too. The only downside was that guests arrived an hour early and the front desk wouldn't allow an early check-in.
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Response from Property: 尊敬的賓非常感謝您給予我們的寶貴回饋!得知您對飯店的地理位置以及客房內的設施感到滿意,我們深感榮幸。對於未能為您安排提前入住所帶來的不便,我們深表歉意。根據飯店規定,提前入住服務需視您抵達當日的客房供應情況而定。我們期待未來能有機會再次歡迎您的光臨!致以誠摯的問候,Petra BantleGeneral Manager
Sweetzhulinghun
Business Twin Room
Stayed in Mar 2026
Travelling with friends
16 reviews
10/10
Outstanding
Posted on May 4, 2026
The hotel is very close to the train station, but you have to take a bit of a detour and cross a bridge to get there. My advice? If you plan to eat, finish your meal across from the train station first, then head to the hotel. That way, it's super convenient.
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Response from Property: 尊敬的客人感謝您的反饋和建議!我們很高興您提到酒店靠近火車站——確實非常方便。期待您的下次光臨,祝您旅途愉快!此致Petra BantleGeneral Manager
Guest User
Business Twin Room
Stayed in Nov 2025
Solo traveller
5 reviews
9.5/10
Amazing
Posted on Feb 2, 2026
The biggest plus is the location! it’s super convenient and right next to the station, which makes it incredibly easy to get to. Perfect if you’re commuting or meeting someone nearby.
Response from Property: Dear GuestThank you so much for your kind feedback! We’re really happy to hear that you enjoyed our convenient location right next to the station. It’s great to know it made your stay and travel plans easier. We’d love to welcome you back again soon.Kind regardsPetra BantleGeneral Manager
Guest User
Business Double Room
Stayed in May 2026
Solo traveller
6 reviews
9.0/10
Great
Posted on Jun 12, 2026
Remember to restock the hand soap and body wash. I've stayed here several times, and every time something is missing. This time, as soon as I checked in, I noticed there was nothing there at all.
Original textTranslated by Google
Response from Property: 尊敬的賓客:感謝您向我們反映這一情況;對於由此給您帶來的不便,我們深表歉意。我們將加強客房檢查工作,確保在賓客入​​住前準備好洗手液等各項用品。感謝您的寶貴意見,期待下次光臨時為您提供更優質的體驗。順頌商祺,Petra BantleGeneral Manager
Guest User
Business Twin Room
Stayed in Mar 2026
Family
2 reviews
8.5/10
Very good
Posted on May 10, 2026
This is a new hotel, and its location is excellent, just a minute or two from the central station. Although it's very close to the tracks overlooking the railway, the noise wasn't too bothersome. The room was bright and clean, making for a comfortable stay. However, the photos for the room type I booked showed an electric kettle, but there wasn't one in the actual room. When I asked at the front desk, they said they didn't have any to lend, which was quite inconvenient for my long stay. If you need one, it's essential to confirm beforehand. There was complimentary water in the room, but it seemed to be a one-time provision for the entire stay. Overall, it was a good stay.
Original textTranslated by Google
Response from Property: お客様この度は当ホテルにご宿泊いただき、また貴重なご意見をお寄せいただき誠にありがとうございます。当ホテルの立地や客室の清潔さにご満足いただけたとのこと、大変嬉しく存じます。一方で、電気ケトルに関しまして、お客様に多大なご不便をおかけいたしましたこと、心より深くお詫び申し上げます。頂戴いたしましたご意見を真摯に受け止め、今後の改善に向けた貴重な指針とさせていただきます。スタッフ一同、再びお客様をお迎えできますことを心より楽しみにしております。敬具Petra BantleGeneral Manager
Tony Song1982
Business Double Room
Stayed in May 2026
Business traveller
28 reviews
10/10
Outstanding
Posted on Jun 15, 2026
My personal favorite local hotel. It's conveniently located and quiet.
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Guest User
Business Twin Room
Stayed in Jan 2026
Business traveller
1 reviews
5.0/10
Posted on Feb 28, 2026
Although my room looked claan and stylish, the drain of shower room was clogged and the room ended in a flood. When I asked a hotel clark to solve the problem, a technitian was sent to my room and the drain was fixed. But when I came back to my room after working on a business taskI learned towels used for wiping the flooded floor remained and felt bad. It seemed that I should have separately asked the hotel clerk to replace the towels with new ones.
Response from Property: Dear GuestThank you for taking the time to share your feedback.We are delighted that you found your room clean and stylish. However, we sincerely apologize for the inconvenience caused by the blocked shower drain and the resulting flooding. We are pleased that our technician was able to resolve the technical issue quickly, but we regret that the subsequent service did not meet your expectations.The used towels should, of course, have been removed and replaced without you having to request this separately.We greatly appreciate your comments and hope to welcome you back again soon.Kind regardsPetra BantleGeneral Manager
Guest User
Business Twin Room
Stayed in Nov 2025
Solo traveller
9 reviews
10/10
Outstanding
Posted on Jan 22, 2026
3rd times! This is one of my favorites hotel. It's just tidy and clean and always professional. And the price, it's just not high, so I recommend it. Don't forget Yu Menglong.
Response from Property: Dear GuestThank you very much for staying with us again and for your kind review! We’re happy to hear that you enjoy our cleanliness, professionalism, and great value. We look forward to welcoming you back soon!Kind regardsPetra BantleGeneral Manager
Guest User
Superior Twin Room
Stayed in Mar 2026
Business traveller
5 reviews
7.5/10
Posted on Apr 25, 2026
Breakfast so so, room water, coffee etc are not replenished.
KahHuiTan
Business Double Room
Stayed in Oct 2025
Business traveller
18 reviews
9.0/10
Great
Posted on Nov 5, 2025
the cabinet below where you hang the dress, is dirty. Wish, would be that you put a jacket hanger that we can hang our jacket. Next would be a water dispenser. Otherwise, it is a very good hotel.
Response from Property: Dear Guest,Thank you very much for sharing your feedback with us. We sincerely apologize for the cleanliness issue you mentioned — this has been addressed with our housekeeping team to ensure it does not happen again.We also appreciate your helpful suggestions regarding a jacket hanger and a water dispenser. Your comments are valuable to us as we continue to improve our guests’ comfort and experience.We’re delighted to hear that, overall, you enjoyed your stay and found our hotel very good. We hope to welcome you back again soon!Kind regards,Petra BantleGeneral Manager
Guest User
Business Double Room
Stayed in Jan 2026
Solo traveller
4 reviews
9.0/10
Great
Posted on Mar 3, 2026
The entire room was clean, and the bathroom was spotless!
Original textTranslated by Google
Response from Property: お客様各位素晴らしいレビューをいただき、誠にありがとうございます!😊ご滞在をお楽しみいただけたとのこと、またお部屋とバスルームが清潔で美しく感じられたとのこと、大変嬉しく思います。清潔さは当ホテルの最優先事項であり、お客様からの肯定的なフィードバックは大変ありがたく存じます。またお越しいただける日を心よりお待ちしております!🌸どうぞよろしくお願いいたします
Guest User
Business Double Room
Stayed in Jun 2025
Business traveller
12 reviews
10/10
Outstanding
Posted on Jul 22, 2025
The location was fantastic. It is close to the main train station. All the staff were very friendly and helpful.
Guest User
Business Twin Room
Stayed in May 2025
Business traveller
16 reviews
8.0/10
Very good
Posted on Jun 22, 2025
The location is excellent. The window is well sealed and the room is quiet even it is facing the railway.
Guest User
Business Twin Room
Stayed in Apr 2025
Solo traveller
4 reviews
10/10
Outstanding
Posted on May 28, 2025
everything was great. room, service and all except the room has no kettle but acceptable
Guest User
Business Double Room
Stayed in Apr 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on May 13, 2026
Great, it has a fridge.
Original textTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您的點評!得知您對客房內的冰箱設施感到滿意,我們深感欣喜;對於您此次入住所給予的積極評價,我們也倍加珍視。期待未來能再次歡迎您的光臨!😊致以誠摯的問候Petra BantleGeneral Manager