Hotel Grandvert-Kyukaruizawa Reviews

Response from Property: Thank you for choosing Hotel Grand Vert Kyu-Karuizawa for your sudden trip and for sharing so many beautiful photos of the snowy scenery.We are delighted that you enjoyed the snowy beauty of Karuizawa and found our Japanese-style bathroom comfortable. Regarding our location, we would like to mention that by the shortest route, our hotel is located approximately a 3-minute walk from the North Exit of Karuizawa Station.We also appreciate your feedback regarding the room assignment. While we were glad to facilitate an early check-in for you, we apologize if the specific room location caused you any concern. We will continue to strive for a service that meets all our guests' expectations.Thank you once again for the wonderful photos and your kind words. We look forward to welcoming you back on your next visit to Karuizawa.Sincerely,Hotel Grand Vert Kyu-Karuizawa

Response from Property: Thank you for staying at Hotel Grand Vert Kyu-Karuizawa and for your valuable feedback regarding our Grand Room and the Shabu-shabu dinner.We are pleased that you enjoyed the spaciousness of the room and our convenient location, which is a 3-minute walk from Karuizawa Station.Regarding the Shabu-shabu dinner, we sincerely apologize that the pot size was insufficient for your group, causing you inconvenience. We take your comments seriously and will review our equipment for future improvements.At the same time, please allow us to explain the nature of this traditional Japanese dish. Shabu-shabu is typically enjoyed by boiling ingredients sequentially and gradually rather than all at once. Furthermore, the meat is intentionally sliced extremely thin so that it can be cooked perfectly in just a few seconds of immersion in the broth. We apologize if this was not clearly communicated at the time of serving.We appreciate your patronage and hope to welcome you back again.Sincerely,Hotel Grand Vert Kyu-Karuizawa

Response from Property: Thank you very much for your wonderful review and for staying with us at Hotel Grand Vert Kyu-Karuizawa.We are delighted to hear that you enjoyed our prime location. As you noted, we are conveniently situated just a 7-minute walk from the Prince Shopping Plaza (Outlet), and having convenience stores nearby does indeed add to the ease of stay for our guests.It is also a pleasure to know that you appreciated our lounge with the fireplace. We take pride in providing a warm, relaxing atmosphere where guests can unwind. Furthermore, we are glad you found our guest rooms to be spacious, as we aim to offer a comfortable and open environment for all our visitors.We truly appreciate your kind words and look forward to welcoming you back for another relaxing stay in the future.Best regards,Hotel Grand Vert Kyu-Karuizawa

Response from Property: Thank you very much for staying at Hotel Grand Vert Kyukaruizawa and for your wonderful review.We are honored that you consider our hotel a "gem" for travelers. We are delighted to hear that you found our location convenient. As you mentioned, our hotel is located approximately a 3-minute walk from the North Exit of Karuizawa Station and about a 7-minute walk from the Prince Shopping Plaza (Outlet). The nearby convenience stores are indeed very helpful for daily necessities.We are also pleased that you enjoyed the spacious room and our library area. It is wonderful to know that you and your family were able to relax in the lounge with a drink after a long day of walking.We look forward to welcoming you back in the future.

Response from Property: Thank you very much for staying at Hotel Grand Vert Kyukaruizawa and for your detailed review.We are delighted to hear that you found our location convenient. As you mentioned, our hotel is located approximately a 3-minute walk from the North Exit of Karuizawa Station and about a 7-minute walk from the Prince Shopping Plaza (Outlet), making it an ideal base for shopping and sightseeing.We are also pleased that you were able to relax in the quiet environment and enjoyed a good night's sleep. It is wonderful to hear that you were satisfied with the spaciousness of the Tatami room and our staff's service.We look forward to welcoming you back in the future.Best regards,

Response from Property: Thank you for staying at our hotel.The Grand Room is our highest class of room, and as there is only one of it, it is highly competitive and highly sought after.We are very pleased that you were able to stay in such a Grand Room.Thank you for your positive review of the room and amenities.We also appreciate your feedback regarding the breakfast.If you have the opportunity to visit Karuizawa again, we hope you will stay at Hotel Grand Vert Kyu Karuizawa.

Response from Property: Thank you for staying at our hotel.As you mentioned, breakfast at our hotel is not buffet style. It is served in your room.We are pleased to have been able to provide you with a comfortable space.If you have the opportunity to visit Karuizawa again, please stay at Hotel Grand Vert Kyu Karuizawa.

Response from Property: Thank you for staying at our hotel.We are pleased with your high rating.As you said, our hotel is very close to Karuizawa Station.Thank you for complimenting the location.The photos are also lovely.We hope you will stay at Hotel Grand Vert Kyu Karuizawa again next time.

Response from Property: Thank you for staying at our hotel.We appreciate your positive feedback about our location and convenience.We are honored that you were also satisfied with your room.As for the air conditioning, it can be set to 19 degrees, but was that not enough for you?Please stay at our hotel again when you want to relax in Karuizawa.

Response from Property: Thank you for staying at our hotel.We are glad that you had a wonderful experience. We appreciate your kind words about our service, location, and environment.*Atago is not the hotel restaurant. It is a separate restaurant in the same building.Please come visit our hotel again someday. We look forward to seeing you.

Response from Property: Thank you for staying at our hotel.We are pleased to see your many photos and high rating.As you mentioned, all rooms at our hotel have separate bathrooms and toilets, and the bathrooms have large bathtubs and spacious washing areas.Thank you also for your positive comments about our staff, library, and welcome drinks.Please come visit our hotel again someday. We look forward to seeing you.

Response from Property: Thank you very much for staying at Hotel Grand Vert Kyu-Karuizawa and for sharing your wonderful experience.We are delighted to hear that you were satisfied with our staff's service and our location, which is approximately a 3-minute walk from the North Exit of Karuizawa Station. Regarding your luggage, it is our pleasure to assist with its delivery to your room to ensure a smooth check-in experience.We look forward to welcoming you back to our hotel in the near future.Sincerely,Hotel Grand Vert Kyu-Karuizawa

Response from Property: Thank you for staying at our hotel.Thank you for your high rating.If you have the opportunity to visit Karuizawa again, please stay at Hotel Grand Vert Kyu Karuizawa.

Response from Property: Thank you very much for staying at Hotel Grand Vert Kyu Karuizawa.Thank you for your review of the location.As you mentioned, our hotel is located about a 3-4 minute walk from the north exit of Karuizawa Station.Thank you also for your review of the breakfast. We are pleased that you were satisfied.Also, as you mentioned, all rooms at our hotel have separate bathrooms and toilets.Thank you also for your high review of the value for money.We hope you will stay with us again if you have the opportunity.