Karuizawa Prince Hotel West Reviews

Very good location, convenient pick up bus services to the shopping mall and skiing areas! Room have a very good view and clean, comfortable environment for the stay!

there is a great experience to line in Hotel West, Prince Resort, especially, the Hot Spring where is clean and is easy to make customers relax.

This was my first time in Karuizawa, and I picked this hotel blindly, but it turned out to be even better than I expected. The hotel is right next to the outlets, making shopping, getting around, and dining all super convenient. The room decor was also very cozy.

Very closed to outlet. 10mins by walk. Convenient for family with kids

You can ski, enjoy hot springs, and shop at the outlets! It's perfect for a family trip, everyone gets what they want, and it's also very close to the station with a free bus service. Overall, it's very convenient for traveling with kids.

The front desk staff's English wasn't great, and check-in was chaotic with a lot of people, but I guess that's a common issue with big hotels. The shuttle service was also quite rigid.

Location: Near to Karuizawa train station (approximately 15 min walk to hotel west) and 10min walk to shopping mall. 5 min shuttle bus to reach ski area. Room: Clean and comfortable. But the bath powder is like toilet detergent scent. Amenities: there is Family mart operates until 11pm in hotel west. Service: Front desk lady can’t really speak English and hard to communicate. The man at cloakroom is unfriendly. Shuttle bus service: Shuttle bus service provided within the shopping area, hotel east and west. However, the instruction is unclear to us. When we queued up for the bus to station, the hotel staff did not inform us the bus was here and to align the bus but just change the next bus arrival timing. Until entire lane of the guests missed the bus. We had to walk all the way to station with our huge luggage. Snow Park: No clear direction or sign board to go snow park from hotel east. The snow park area is kinda small and suitable for young kid (below 7 years old). It is boring for kid above 7 years old.

Unexpectedly close to both the outlet mall and the JR station, it's within walking distance. The hotel is quite large, and the rooms are spacious too, with both indoor and outdoor hot spring baths. It's a great place for couples and families with kids to stay.

The cabin felt like being in a forest, perfect for a summer trip. However, the facilities are a bit dated, making the experience less comfortable. I should have booked a room in the main building. That would have made accessing the hot springs and gym much more convenient.

got its own ski resort, very convenient. no need for car rental.

I really love this hotel! Stayed in Deluxe Twin Room, the hotel is gorgeous! The room I stayed was clean, new and big. If the bed could be more plushy, it would be even better! There are shuttle service provided, walk to shopping plaza was not too far and easy too. Enjoyed the hotspring facilities too.

I will definitely to choose this hotel for my next time visit. Hotspring is great with indoor and outdoor facilities, room was quiet. Close to the outlet. Hotel staff were nice. Many worth to recommend. Thank you.

The hotel provides a shuttle bus every half hour from the L'Occitane store at the Karuizawa Station outlet mall, which is very convenient. Staying in the West Wing, it's only a 10-minute walk to the outlet, making it ideal for families with elderly members and children. The lobby has a convenience store where you can buy local specialties and snacks. There's a particular Karuizawa specialty chocolate that's delicious and not available on Taobao. The hot springs are uncrowded and clean; we went every day during our two-day stay. The room itself is pretty standard, but that's fine since you'll be out and about exploring most of the time, not spending much time in the room. When checking in, you have to choose a breakfast time. I don't think it matters much if you don't stick to it exactly, but you'll still have to queue for a bit at the entrance. It gets quite busy in the mornings, but they manage the crowd very orderly. For those traveling with elderly family members and children, I highly recommend staying in the West Wing – it's convenient for getting everywhere.

The location is good and close to the JR Station. The hotel surrounding is very nice. However, the cottage and the facilities are pretty old. Some small insects were found in the rooms which is a nuisance.