Guest Reviews of Shankee Tea Style (Ancient City of Kashgar Xiyu Avenue Food Street)
9.4/10
Outstanding
2009 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.5
Cleanliness9.4
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All reviews(2009)
Positive reviews(1980)
Reviews with photos/video(321)
Friendly front desk staff(123)
Classy environment(92)
Delicious breakfast(85)
Convenient parking(81)
Easy to get around(59)
Convenient location(41)
Perfect for business trips(20)
Stayed multiple times(5)
Negative reviews(29)
Guest User
Boutique Queen Room
Stayed in Jul 2025
Business traveller
6 review
10/10
Outstanding
Posted on Aug 18, 2025
It is an amazing hotel. The staff is extremely nice and polite. The staff helped me out of the way and made my trip extraordinary. Thank you so much. Must recommend to other❤️
Response from Property: 超開心收到您的滿分好評!清潔、服務這些本就是我們該做好的,能得到您肯定太榮幸啦,期待下次相遇,給您延續美好體驗~
Anonymous User
Double Bed Room
Stayed in May 2025
Travelling with friends
14 review
10/10
Outstanding
Posted on Jun 18, 2025
It’s good hotel. I really enjoyed staying there. It’s clean with no smell of cigarettes.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Boutique Queen Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 22, 2025
Great staff. Great location. We came in a big group and everything went well!
Response from Property: Thank you for your support! I wish you a sunny mood every day.
safkhat
Guestroom
Stayed in May 2023
Solo traveller
22 review
8.0/10
Very good
Posted on Jun 29, 2023
Good location! Hotel is next to food street and Kashgar Old town - a 20 minute walk from hotel. Staff were warm, friendly and helpful; while on holiday suffered a leg injury in an accident. Staff (frontdesk, housekeeping and security) at the hotel were attentive to my needs. Room.was clean and included TV, hairdryer, electric kettle, slippers, toiletries; shampoo, body wash, comb, toothpaste and toothbrush, tissue box, hand and bath towels!
Response from Property: We are very happy to leave such a good impression on you and make you like our hotel so much. We will continue to work hard to reach higher levels! Wish you all the best and be happy every day
awesome
Guestroom
Stayed in Feb 2025
Travelling with friends
10 review
10/10
Outstanding
Posted on Mar 8, 2025
Very nice staff
Response from Property: Thank you for adding infinite splendor to our hotel. We look forward to seeing you back home often.
Guest User
Boutique Queen Room
Stayed in Sep 2023
Couple
13 review
8.5/10
Very good
Posted on Oct 19, 2023
A good option in Kashgar. I stayed there two times and the first room was much better than the second. It was a room with two single beds on the 6th floor, clean, spacious and confortable. Bathroom is a bit small but it was clean and modern. The second room was a double bed room and some of the furniture showed signs of the time passing by and the bathroom was not as clean. Still, a good option overall.
Response from Property: Dear guest, thank you very much for your praise for our hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Double Bed Room
Stayed in Aug 2023
Business traveller
5 review
10/10
Outstanding
Posted on Oct 2, 2023
no good
Response from Property: Thank you for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Double Bed Room
Stayed in Aug 2023
Solo traveller
20 review
10/10
Outstanding
Posted on Oct 2, 2023
Very clean and comfortable hotel with a lot of restaurants next door. Friendly staff. However smell of smoke in some rooms, in particular in those without windows.
Response from Property: Thank you for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Guestroom (Double Bed)
Stayed in May 2023
Couple
3 review
10/10
Outstanding
Posted on Jun 11, 2023
Near to food street and the staffs were very helpful!
Response from Property: 很高興能給您留下這麼美好的印象,讓您對我們的酒店如此喜愛,我們也會再接再勵,更上一層樓!祝您事事順利
Guest User
Special Queen Room
Stayed in Jun 2024
Other
4 review
10/10
Outstanding
Posted on Jul 27, 2024
goodgoosd
Response from Property: 感謝您對本店的信任與支持,您的滿意就是我們奮鬥的目標.歡迎下次在來!
Aiguodayuyiqie
Double Bed Room
Stayed in Jul 2025
Solo traveller
73 review
1.0/10
Posted on Aug 8, 2025
Those who don't know might think this is a towel for polishing shoes. They dare to put such a towel here. This hotel treats its customers as non-human beings. Bad review.
Original textTranslated by Google
Response from Property: Thank you for your review. We have made corrections immediately! Have a pleasant trip!
Guest User
Boutique Queen Room
Stayed in Apr 2025
Other
2 review
2.0/10
Posted on May 14, 2025
Poor service awareness, the room smells bad, two of the three lights are broken
Original textTranslated by Google
Response from Property: Thank you for your criticism. We sincerely accept it and will do a comprehensive investigation to strengthen management and service awareness in service! Thank you very much for your suggestions. I wish you all the best and smooth work!
Guest User
Guestroom
Stayed in Jul 2025
Travelling with friends
12 review
1.0/10
Posted on Oct 2, 2025
There is a bad smell in the corridor, which may be because it has been open for a long time. The room also has an indescribable bad smell. The hygiene is not clean and the lobby service staff are not polite at all. Although the price is low, it is very uncomfortable to live in!
Original textTranslated by Google
Response from Property: The order shows that you placed your order in August, but left a review yesterday. Did you review the wrong hotel, or did something unpleasant happen in the meantime? Our hallway carpets were replaced earlier this year. As for your other suggestions, we will conduct a thorough self-inspection and make corrections. Thank you for your suggestions, and wish you a happy holiday!
Anonymous User
Boutique Queen Room
Stayed in Jun 2025
Business traveller
1 review
4.5/10
Posted on Aug 21, 2025
The room smelled strongly of cigarettes, and the front desk was incompetent.
My reservation included breakfast, but the front desk generalized that all training teachers didn't have breakfast.
My reservation indicated a check-in time of 10:00 PM, but I wasn't allowed to check in until after 11:00 PM. The front desk had no sense of first-come, first-served service. Were guests checked in based on luck, appearance, or even gender? The long queues of people made the front desk staff panic and their attitude somewhat rude.
Original textTranslated by Google
Response from Property: Thank you very much for your suggestions. We accept them sincerely and will make corresponding rectifications and self-reflection. During the teacher training period, we were concentrated in the store, and the previous batch checked out in a group. It was really a bit overwhelming to clean up, and we were indeed a bit negligent. Thank you very much for all the aspects you raised. It is an encouragement to our work. We thank you and wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Jul 2025
Travelling with friends
25 review
2.0/10
Posted on Aug 31, 2025
Poor service, the front desk staff looked very different when checking out, very bad
Original textTranslated by Google
Response from Property: Ah... His expression changed upon check-out? Us? Well, thank you for your complaint and suggestions. We're a little confused as to what the specific issue is, but we appreciate your negative review. We will sincerely rectify and investigate this issue and absolutely eradicate this kind of incident! Thank you very much for your feedback, and we wish you all the best!