652-2 Kume cho, Kashihara City, Nara Prefecture, 634-0063, JapanView Hotel Details
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Guest Reviews of Grand Mercure Nara Kashihara
9/10
Great
75 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.7
Service9.1
Cleanliness9.2
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All reviews(75)
Positive reviews(73)
Reviews with photos/video(31)
Awesome rooms(14)
Clean and tidy(12)
Awesome stay(12)
Large rooms(8)
Friendly staff(8)
Convenient location(7)
Great location(5)
Negative reviews(2)
Anonymous User
Classic Room, Japanese style, 4 futon beds, City side
Stayed in Sep 2024
Solo travellers
33 review
8.0/10
Very Good
Posted on Oct 5, 2024
The room was big by Japanese hotel standards but the furnishings and panels were rather dated. They have a nice happy hour from 3-6pm with drinks and snacks
Response from Property: Thank you for choosing Grand Mercure Nara Kashihara from among the many facilities available.We are glad to see that you enjoyed our welcome lounge.All of our employees are looking forward to your next visit.Grand Mercure Nara Kashihara Front Desk Staff
Hoi Kit
Classic Room, Japanese style, 4 futon beds, City side
Stayed in Dec 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Jan 22, 2025
VERY GOOD I LIKE THIS HOTEL VERY MUCH BECAUSE THERE IS A HOT SPRING INSIDE THE HOTEL
Response from Property: Thank you for choosing Grand Mercure Nara Kashihara from among the many facilities available.We are glad to see that you enjoyed our spa.We hope you will choose our hotel again next time you visit Nara. We look forward to welcoming you again.Grand Mercure Nara Kashihara Front Desk Staff
Armysun
Classic twin Room with 2 single beds and 1 sofa bed, City side
Stayed in Jul 2024
Family
8 review
8.0/10
Very Good
Posted on Aug 8, 2024
Big and clean hotel with great service, nice breakfast choices
Response from Property: Thank you for choosing Grand Mercure Nara kashihara from among the many facilities available. We are glad to see that you enjoyed our buffet. All of our employees are looking forward to your next visit.Grand Mercure Nara Kashihara Front Desk Staff
Pui Fung
Classic twin Room with 2 single beds and 1 sofa bed, City side
Stayed in Feb 2025
Family
19 review
9.0/10
Great
Posted on Apr 1, 2025
The hotel is not very new, but clean, the location is convenient, the attractions are convenient, there are many restaurants around the walk, there are many parking spaces for driving, the rooms are not small for three people. Dinner is very rich with many styles, breakfast is not bad.
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Response from Property: Dear reviewer, Thank you very much for staying with us at Grand Mercure Nara Kashihara. We would also like to thank you for taking the time to share your feedback. We are very happy to hear that you were satisfied with your stay. All of our staff are also very grateful for the numerous compliments you have given us. We will take your words to heart and continue to strive to make our guests happy. We hope you will continue to patronize us in the future. We hope that you will use our hotel again the next time you visit Nara. All of our staff look forward to welcoming you again. Thank you for your review. Grand Mercure Nara Kashihara Front Desk
Guest User
Classic Room with 2 single beds and 1 sofa bed, City side
Stayed in Feb 2025
Travel with friends
1 review
9.0/10
Great
Posted on Mar 10, 2025
The hotel room is big, the front desk service is good, there are many restaurants nearby, I drove a 10-person car, the parking lot is not high enough to enter the parking lot, the hotel let the car park at the door of the hotel, the charge is more expensive than the hotel parking lot, the charge is 1000 yen, I hope it can be charged 500 yen a day like the parking lot, I will recommend friends not to rent Hiace Grand
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Response from Property: Dear reviewer, Thank you very much for staying at Grand Mercure Nara Kashihara. We also appreciate you taking the time to leave us a review. We are very pleased that you enjoyed the spaciousness of our hotel rooms and the location. Please note that the underground car park is 2.1m high. If you have any questions, please do not hesitate to contact the hotel. All our staff will do their utmost to ensure that all our guests have a comfortable stay. We hope that you will continue to patronize us in the future. All our staff look forward to welcoming you back. Thank you. Grand Mercure Nara Kashihara Front Desk
Guest User
Classic twin Room with 2 single beds and 1 sofa bed, City side
Stayed in Nov 2024
Family
6 review
10.0/10
Outstanding
Posted on Jan 5, 2025
It's very good, very gorgeous, and the receptionist is polite. However, there were many people on the day I checked in, and there were no parking spaces. One thing to note is that the train station is next to it. There are trains in the morning and evening, but I just like to see Japanese trains. Give this hotel full marks
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Response from Property: Dear reviewer, Thank you very much for staying at Grand Mercure Nara Kashihara. We also appreciate you taking the time to leave us a review. All of our staff are extremely grateful that you received perfect scores in all evaluation categories during your stay. We strive to provide our guests with a comfortable stay, so we are very pleased that you were satisfied. All of our staff will continue to work hard to provide you with service and hospitality that will satisfy you. We hope that you will choose our hotel the next time you visit Nara. All of our staff look forward to welcoming you back. Thank you for your review. Grand Mercure Nara Kashihara Front Desk
SHUN.C_0309
Classic twin Room with 2 single beds and 1 sofa bed, City side
Stayed in Nov 2024
Couples
17 review
9.5/10
Amazing
Posted on Jan 14, 2025
The hotel rooms are clean and well-organized and have hot springs.
There is also a lounge in the evening, where you can mix drinks for free and have unlimited snacks, which is very cozy.
The hotel has its own parking lot in the basement for self-driving travel. 
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Response from Property: Dear reviewer, Thank you very much for staying at Grand Mercure Nara Kashihara. We also appreciate you taking the time to leave us a review. We are very pleased that you enjoyed our hotel's lounge service and large hot spring bath. The hot spring has a moderate salt concentration and is recommended for recovering from fatigue. We hope you will come and visit us again. All of our staff will continue to do our best to ensure that all our guests are satisfied. We hope that you will choose our hotel the next time you visit Nara. All of our staff look forward to welcoming you again. Thank you. Grand Mercure Nara Kashihara Front Desk
Anonymous User
Classic Room, Japanese style, 4 futon beds, City side
Stayed in Oct 2024
Solo travellers
12 review
10.0/10
Outstanding
Posted on Nov 27, 2024
The hotel has just been renovated. The hot spring inside is well-equipped, clean and well-organized, which is very relaxing. The Japanese-style room is very spacious and very comfortable. The hotel is conveniently located, a 2-minute walk from the station.
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Response from Property: Dear reviewer, Thank you very much for staying at Grand Mercure Nara Kashihara. We also appreciate you taking the time to leave us a review. We are very pleased to hear that you had a relaxing and comfortable stay. All our staff will do our utmost to ensure that you are satisfied whenever you visit us. We hope that you will continue to patronize us in the future. We hope that you will choose our hotel again the next time you visit Nara. All our staff look forward to welcoming you back to our hotel. Thank you for your review. Grand Mercure Nara Kashihara Front Desk
jeffreycschow
Classic twin Room with 2 single beds and 1 sofa bed, City side
Response from Property: Dear reviewer, Thank you very much for staying at Grand Mercure Nara Kashihara. We also appreciate you taking the time to leave us a review. We are very happy to see that you were satisfied with your stay. We treasure your kind words and all our staff will continue to make every effort to ensure that you feel comfortable in the future. We hope that you will choose our hotel again the next time you visit Nara. All our staff look forward to welcoming you back to our hotel. Thank you. Grand Mercure Nara Kashihara Front Desk
Zhishu
Classic twin Room with 2 single beds and 1 sofa bed, City side
Stayed in Mar 2025
Couples
2 review
9.5/10
Amazing
Posted on Apr 19, 2025
The room was very spacious and clean. The service at the front desk was also excellent. I would definitely like to stay here again if I am in the area.
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Response from Property: Dear Zhishu, Thank you very much for staying at Grand Mercure Nara Kashihara. We also appreciate you taking the time to leave us a review despite your busy schedule. We are very happy to see that you were satisfied with your stay. Your positive feedback will encourage all of our staff to continue to strive to make you feel comfortable in the future. We hope that you will continue to patronize us for many years to come. We look forward to seeing you again, Zhishu. Thank you for your review. Grand Mercure Nara Kashihara Front Desk
Guest User
Classic twin Room with 2 single beds and 1 sofa bed, City side
Stayed in Feb 2025
Couples
1 review
7.5/10
Posted on Mar 28, 2025
I was very pleased with the drink service upon arrival.
The breakfast buffet was also very satisfying with a wide variety of delicious items.
Original TextTranslated by Google
Response from Property: Dear reviewer, Thank you very much for staying at Grand Mercure Nara Kashihara. We also appreciate you taking the time to share your feedback. All our staff are very pleased to hear that you were satisfied with the welcome lounge and breakfast buffet during your stay. At the breakfast buffet, we offer a variety of dishes to choose from, both Western and Japanese, as well as many local Nara dishes, such as Nara Noppe Soup and miso soup made with Yoshino Sakura Miso. We hope you will come and enjoy our breakfast again. All our staff will continue to do our best to ensure that you are satisfied whenever you visit. We hope that you will continue to patronize us in the future. We hope that you will choose Grand Mercure Nara Kashihara the next time you visit Nara. All our staff look forward to welcoming you back. Thank you for your review. Grand Mercure Nara Kashihara Front Desk
Guest User
Classic twin Room with 2 single beds and 1 sofa bed, City side
Stayed in Feb 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Mar 23, 2025
The building is beautiful and the room is very spacious, so I am very satisfied.
I was happy to have snacks and drinks in the lounge.
The hot springs were clean and stylish.
The lotions were Sekkisei and the hair dryer was Refa, so it felt luxurious!
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Response from Property: Dear reviewer, Thank you very much for staying at Grand Mercure Nara Kashihara. We also appreciate you taking the time to leave us a review. We hope you enjoyed your stay. All of our staff are very happy to hear that you were "very satisfied" with your stay. The cherry blossoms will soon be in bloom around the hotel. We hope you will come back and enjoy your stay. All of our staff will continue to work hard so that you can enjoy your stay whenever you visit. We hope that you will continue to patronize us for many years to come. All of our staff look forward to welcoming you back to our hotel. Thank you very much. Grand Mercure Nara Kashihara Front Desk Staff
Guest User
Classic twin Room with 2 single beds and 1 sofa bed, City side
Stayed in Feb 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on Apr 19, 2025
The hotel's afternoon tea is very good, but you can't bring your own food in. After taking a bath in the evening, you can continue to drink coffee☕️tea and wine. It is worth visiting this hotel again.
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Response from Property: ご投稿者 様この度は、グランドメルキュール奈良橿原をご利用いただき誠にありがとうございます。また、貴重なお時間を頂戴し、ご感想をお寄せくださり御礼申し上げます。ご滞在中は、お楽しみいただけましたでしょうか。ラウンジサービス<15:00~18:00>では、スパークリングワインやビール、コーヒー、紅茶などのドリンクやお菓子をご提供しております。<21:00~23:00>のお時間は、ウイスキー、ブランデー、焼酎などのスピリッツをご提供しております。いつお越しいただきましてもご満足いただけますよう、スタッフ一同努めてまいります。どうぞ末永くご愛顧を賜りますようお願い申し上げます。次回奈良にお越しの際にも、グランドメルキュール奈良橿原をお選びいただければ幸いでございます。ご投稿者様のまたのご来館をスタッフ一同心よりお待ちいたしております。ご投稿ありがとうございました。グランドメルキュール奈良橿原 フロント担当
Chaosanmusizhe
Classic Room, Japanese style, 4 futon beds, City side
Stayed in Aug 2024
Solo travellers
13 review
9.0/10
Great
Posted on Sep 10, 2024
The lobby of a five-star hotel, the restaurant of a four-star hotel, the room of a three-star hotel, the air in the bathhouse is a bit stuffy and uncomfortable, the free supper at night is very good
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Response from Property: Dear reviewer, Thank you very much for staying at Grand Mercure Nara Kashihara. We also appreciate you taking the time to leave us a review. We are delighted that you enjoyed the dinner buffet during your stay. Our hotel buffet uses local ingredients and offers a wide variety of dishes. We will do our utmost to ensure that you are pleased whenever you visit. We hope that you will continue to patronize us in the future. We hope that you will choose Grand Mercure Nara Kashihara the next time you visit Nara. All our staff look forward to welcoming you back. Thank you for your review. Grand Mercure Nara Kashihara Front Desk
TAKEUZOO
Classic Room with 1 single bed, City side
Stayed in Jan 2025
Solo travellers
1 review
6.5/10
Posted on Feb 26, 2025
It's a pain to have to "register" to get the free high-speed wifi.
The location is good, near the station. The facilities are aging.
Original TextTranslated by Google
Response from Property: Dear reviewer, Thank you very much for staying at Grand Mercure Nara Kashihara. We also appreciate you taking the time to leave us a review. We are very pleased that you enjoyed the location of our hotel. Our hotel is located about a one-minute walk from Kintetsu Kashihara Jingu-mae Station, making it the gateway to Yoshino, Asuka, and other areas, and is conveniently located about an hour by train from Osaka and Kyoto. All of our staff will continue to make efforts to improve our hotel, taking into consideration the opinions and feedback we receive from our customers. We hope for your continued patronage. All of our staff look forward to welcoming you again. Thank you. Grand Mercure Nara Kashihara Front Desk