Kassandra Palace Hotel & Spa

We recently stayed at Kassandra Palace Hotel and had a really lovely experience overall. When we arrived, our room wasn’t quite ready yet, but the staff welcomed us warmly and offered drinks at the lobby bar while we waited. Check-in itself was quick, smooth, and handled with a genuinely friendly attitude, which set a positive tone for the rest of our stay. The room we got was exactly what we had booked, and we appreciated being taken there by golf cart—a nice touch, especially with a baby and luggage. The bellboy was incredibly polite and professional. The room had a handy little kitchenette, which made things much easier for us as we were traveling with our baby. While the furniture and beds felt a bit dated, everything was clean and functional, and the insect screens on the windows were a really thoughtful detail. Food at the hotel was honestly great. From day one, both the operations manager and guest relations manager greeted us at the restaurant and made sure we were well taken care of. The buffet breakfast and dinner options were always fresh, high quality, and regularly refilled before anything ran out. Service was fast, and everything—from cutlery to glasses—was spotless. A big shoutout to Despina Kaliva, the Front Office Manager, who was amazing throughout our stay. She really went out of her way to check in on us and make sure everything was perfect. The beach area was another highlight. It was always easy to find sunbeds and umbrellas, and the beach staff were friendly and attentive without being intrusive. The whole area was calm, clean, and relaxing. A special thank-you as well to the Food & Beverage Manager and the entire team for making our stay so comfortable. We would absolutely come back again and would recommend Kassandra Palace to anyone looking for a relaxing and well-run hotel in the area.

Wow!Where can I begin! The staff, the food , the facilities all amazing!Everyday we were welcomed by the loveliest people , particularly going into the restaurant, Pelcigica , and her manager Despina were both delightful , and even went to the effort of remembering us and our room number! Really felt like we were welcomed here! We had the great experience of using the indoor pool and the outdoor pools , both highly enjoyable and very clean! Both at the bar at the beach and pool had lovely staff! Making sure every need was catered to, with reasonable prices too! The cocktails WOW! The show of making them made them worth it ,,,, Try the frozen daiquiri!100% If the pools weren’t enough, a beautiful beach with variety use of sunbeds and even service buttons for the bar! Peckish? Yes food too! Not to mention the complimentary nuts! Although this area is secluded, downstairs there are 2 shops to cater for almost everything! Even cigarettes! Then next door a lovely gift shop! Every morning and night the food was gorgeous, so many things to choose From , particularly the fresh orange juice in the morning! The only thing I would say is that the beds aren’t best couple suited for all! As they are too single beds together which is easily move apart which isn’t best if you get cold at night! But the comfort of the bed made up for that! I would love to return soon! And will certainly be recommending to friends!

Amazing stay at Kassandra Palace in the most beautiful country, and we loved it so much that we've booked our next visit this summer. I have gluten and dairy allergies, I was pleasantly surprised by the attention and support I received in finding delicious meal options. The staff went above and beyond to ensure my dietary needs were met, making my dining experience enjoyable and stress-free. On our first evening, we encountered a minor issue with the air conditioning. However, it was promptly addressed by the next morning, and as a thoughtful gesture, we were given a bottle of wine to apologize for the inconvenience. This kind touch truly exemplifies the exceptional customer service we experienced. The hotel was impeccably clean, and the towel service was outstanding. Additionally, I indulged in a gel polish manicure at the spa, which turned out to be the best I've ever had! Overall, our experience at Kassandra Palace was fantastic, and we can't wait to return!

Room in a building was quite old, it should be renovated but anyway it was very clean and stuff were very polite. Bottom on line, it was very nice, a lot things to do for kids and family. We will come back nwst time, ofc and recommend to all to visit this resort.

We spent the last week of June and the first week of July at Kassandra Palace. Two families who keep coming back every year since 2019. Feels like home. The beach is beautiful, food is great with plenty of fresh fruits and vegetables. The staff is welcoming, kind, and helpful. As a loyal guest we have been granted a room upgrade the second year in the row and we loved it. Our special thanks goes to Despina Kaliva who has been promoted as we learned. Well deserved, dear Despina. See you next year.