"The hotel is ideal for travelers without a car. They offer a pickup service from the Oze-Tokura bus stop and help arrange the bus to Hatomachitoge. Breakfast starts at 5:30 a.m., which is perfect for hikers heading to Oze National Park."

"I stayed here to catch the first train of the Mt. Shirane Ropeway. It has a cozy, old-fashioned inn feel. The room was just the right size, but the refrigerator and toilet were shared. There were no yukatas provided. The hot spring leaves your skin smooth. The water is lukewarm, so you need to soak for at least 15 minutes to warm up. There was a kerosene heater. As it's in the middle of nature, there were stink bugs in the room. There was a 7-Eleven about a 5-minute drive away."

"The proprietress is kind and the dinner is rich and delicious. Take breakfast early and take the rice balls in the morning The accommodation is clean and quiet. The water quality of the soup house is great."

"The location of the hotel is very good. It's only a five-minute walk after getting off the bus. The room is a traditional Japanese room and very cozy. The boss is very nice. Because we got up in the morning to go hiking in Osegahara, he helped to send us to the bus station early in the morning. Highly recommended!"

"I used this place because I was going to Oze in the morning. The food was delicious and made with local ingredients, and although it was filling, it was easy to digest. The staff were very friendly and I had a very comfortable stay. I was also happy that I could have coffee. I get cold easily, so I was very grateful that there was a gas heater in the room. It was empty, so I was able to take my time in the hot spring. It's nice that they can store your car while you're in Oze."

"We had an amazing and relaxing stay! We truly loved it and had a wonderful night surrounded by serene nature. The view was absolutely beautiful — the lake is just right in front of the hotel! The place is spotless and very well maintained. But what truly made our stay special was the incredible staff. A big shoutout to Mr. Ozu, the General Manager, for going the extra mile with his thoughtfulness! When he learned that we were heading to the ropeway the next day (and that there were no bus trips on weekdays), he kindly offered us a ride. He was also genuinely concerned about our hike and overall safety — so heartwarming! Since we didn’t get the dinner package and there was only one restaurant nearby that closed at 4 p.m., we decided to get a takeout for dinner. My friend also asked if there was a nearby café to buy a cake for my birthday, but there wasn’t any. Later that evening, after we came back from the onsen, someone knocked on our door and surprised us with a complimentary cake! They said it was because we didn’t have dinner and they wanted to celebrate my birthday. Awwww! Such a thoughtful and sweet gesture! 🎂💖 In the morning, Mr. Ozu even gave us taxi numbers and the bus schedule for Yumoto Onsen, making sure our travel plans went smoothly. Truly amazing hospitality — we felt so cared for and appreciated throughout our stay! 🌿✨"

"The meal was delicious and the customer service was great. Thank you again ‼️"

"The beef stew for dinner was a little sweet for me."

"The hot springs were nice, but the food lacked a homemade feel and I was dissatisfied with the seasoning."