Hotel Elegant Kathmandu Inn

Hotel Elegant Kathmandu Inn Reviews

Hotel Elegant Kathmandu Inn

Thamel Marg, Kathmandu, Bagmati, 44600, NepalView hotel details
Hotel Elegant Kathmandu Inn
Hotel Elegant Kathmandu InnHotel Elegant Kathmandu InnHotel Elegant Kathmandu Inn
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Guest Reviews of Hotel Elegant Kathmandu Inn

7.8/10
Good
73 review
Verified reviews
Location8.2
Amenities7.3
Service7.9
Cleanliness7.7
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All reviews(73)
Positive reviews(71)
Reviews with photos/video(8)
Great service(11)
Awesome stay(7)
Negative reviews(2)
Guest User
Deluxe Double Room
Stayed in Nov 2025
Solo traveller
7 review
9.5/10
Amazing
Posted on Dec 10, 2025
The staff (specially the girl that checked me in; she is AMAZING) what a sweet nice person  The WiFi is good 30mbps  The location perfect  Comfy bed & clean sheets  Toiletries  Hot water and good water pressure  They must improve the bathroom situation, it needs an urgent upgrade. The door and the floor need to be replaced.
Response from Property: Dear valued guest,Thank you very much for taking the time to share your feedback.We are truly delighted to hear your kind words about our staff, especially the team member who checked you in. Your appreciation means a lot to us, and we will be sure to share your compliments with her.We’re also happy to know that you enjoyed the Wi-Fi speed, our convenient location, the comfort of the bed, cleanliness, toiletries, and the hot water with good pressure.Thank you as well for your honest feedback regarding the bathroom. We sincerely apologize for the inconvenience caused and truly appreciate you bringing this to our attention. Please be assured that your comments have been noted, and improvements to the bathroom facilities are being reviewed as a priority.We hope to have the opportunity to welcome you again and provide you with an even better experience next time.Warm regards,Hotel elegant kathmandu Inn
EBOUMOHAMEDMAHMOUD
Deluxe Double Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 15, 2025
I had an amazing time at this hotel! The room was perfect, and the service was excellent. But the real highlight was the staff - they're the best! The reception team was super friendly and helpful, always smiling and willing to lend a hand. I loved the vibe of the hotel, and I couldn't wait to relax in my comfy room. I'd definitely recommend this place to friends and family. The staff's warmth and hospitality made all the difference. Thanks for a great stay! 😊💕
Response from Property: Dear Valued Guest,Thank you so much for your heartfelt review! 😊💕We’re thrilled to hear you had an amazing time with us at Hotel Elegant Kathmandu Inn. It’s wonderful that you loved the welcoming vibe, found your room comfortable, and experienced excellent service throughout your stay.Our reception and hotel team will be overjoyed to know their friendliness and warm hospitality made your stay memorable — they truly enjoy going the extra mile for our guests.Your kind recommendation means the world to us. We look forward to welcoming you back soon for another relaxing and enjoyable stay! 💖🏨✨
Guest User
Deluxe Single Room
Stayed in Jun 2025
Other
2 review
9.0/10
Great
Posted on Jul 31, 2025
I had a wonderful stay at this hotel! The staff were incredibly kind and always ready to help with a smile. The food was also a highlight , each meal was well prepared and delicious. I found the location to be super convenient, close to everything I needed and even the airport. For getting around, I highly recommend using the hotel's transportation service; it made surveying the city so much easier and more comfortable. Overall, a fantastic experience!
Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback!We’re thrilled to hear that you enjoyed your stay at Elegant Kathmandu INN. It's great to know our friendly team, delicious meals, and convenient location made your experience memorable. We're especially glad our transportation service added comfort to your city explorations.We truly appreciate your kind words and hope to welcome you back again soon for another fantastic stay!Warm regards,Team Elegant Kathmandu INN
Guest User
Deluxe Double Room
Stayed in Dec 2024
Travelling with friends
1 review
6.0/10
Posted on Jan 10, 2025
On the first night. Hotel staff can not manage the guest. it super noisy all the time shouting the kid run and play in the corridor all night. I require a quiet zone, but they book my room it wrong location. Second night. The hotel manager offered me to change the room today it good i can sleep well Third night. Nightmare it coming again they cannot manage guest some guest they go to play card or party above my room super distrusting me. Summarise. Hotel lack of management the guest. Staff it friendly smile but unprofessional. Hotel manager he kind and cool
Response from Property: We are genuinely sorry to hear about your disappointing experience during your recent stay at our hotel. We sincerely apologies for any inconvenience or discomfort you encountered.
Eiden_
Deluxe Double Room
Stayed in Dec 2024
Business traveller
5 review
10/10
Outstanding
Posted on Mar 30, 2025
Nice place
Response from Property: Thank you for your feedback. We’re glad you enjoyed your time with us. We look forward to welcoming you back to Hotel Elegant Kathmandu Inn.
Guest User
Deluxe Double Room
Stayed in Dec 2025
Couple
2 review
10/10
Outstanding
Posted on Jan 13, 2026
Perfect location
Guest User
Stayed in Jan 2024
Family
1 review
10/10
Outstanding
Posted on Feb 28, 2024
The impeccable service and hospitality of your staff made our retreat most enjoyable. We were very impressed by the responsiveness of you and your staff from the planing stage till the end of our retreat. What is most commendable is that numerous request were all but acceded.
Response from Property: Thank you for taking the time to share your feedback with us.
Ann413
Deluxe Triple Room
Stayed in Sep 2023
Travelling with friends
62 review
9.0/10
Great
Posted on Oct 25, 2023
Very good location , near market and food. Friendly and nice staff
Response from Property: Thank you for your feedback.
Ara21
Deluxe Single Room
Stayed in Feb 2025
Solo traveller
18 review
10/10
Outstanding
Posted on Apr 2, 2025
Good pleasant
Response from Property: Dear Valued Guest,Thank you for your kind words. We’re delighted to know you had a pleasant stay with us. We look forward to welcoming you again at Hotel Elegant Kathmandu Inn.
Taty
Deluxe Double Room
Stayed in Aug 2024
Solo traveller
16 review
6.0/10
Posted on Sep 18, 2024
Good location
Response from Property: Thank you for taking the time to share your feedback.
EarnWang
Deluxe Twin Room
Stayed in Jul 2023
Travelling with friends
23 review
7.0/10
Posted on Aug 17, 2023
New hotel located not too far from Thamel road.
Response from Property: Thank you for your feedback.
Anonymous User
Deluxe Single Room
Stayed in Nov 2025
Solo traveller
4 review
1.0/10
Posted on Dec 28, 2025
The room they provided didn't match the reservation, and the staff were very rude. I don't recommend it!
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M482104****
Deluxe Single Room
Stayed in Mar 2025
Business traveller
21 review
8.0/10
Very good
Posted on Apr 21, 2025
If the hotel needs cleaning service, you need to inform the front desk. The bathroom light connected to the exhaust fan will be a bit noisy at night. The breakfast is not bad. The guys are very good. The sisters at the front desk are also very good.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our breakfast and found our team members helpful and welcoming. We appreciate your comments regarding the housekeeping service and the bathroom exhaust fan — we will certainly look into this to ensure a better experience for our guests. We look forward to welcoming you back to Hotel Elegant Kathmandu Inn.
Guest User
Deluxe Double Room
Stayed in Oct 2024
Couple
2 review
10/10
Outstanding
Posted on Nov 8, 2024
What can I say... It was a fantastic stay! The hotel is very close to the tourist bus stop for Pokhara and is at the beginning of the Thamel district. Despite the traffic noise that is deafening, in this hotel and especially in the room you can enjoy silence and peace. The bed is comfortable, the room is clean and the staff is really very kind, helpful and smiling. They recommended various things to visit outside of the guide and thanks to them we visited magnificent places. Thanks to all the staff! You are wonderful!!! Highly recommended hotel!!!
Original textTranslated by Google
Response from Property: Thank you for taking the time to share your feedback.
Anonymous User
Stayed in Mar 2024
Solo traveller
128 review
6.0/10
Posted on Apr 27, 2024
To be honest, this is the first time I have written so much. The purpose is to remind Chinese people to consider carefully when choosing a hotel. I booked it after reading Ctrip reviews, but I felt like I was deceived. The hotel's communication in Chinese and English was not smooth enough. I contacted the hotel in advance and someone who understood Chinese (later I found out that he was from a travel agency, but I didn't understand the relationship) offered to pick him up from the airport. When he arrived at the airport, he said that he would take a taxi and ask them for reimbursement, but he didn't give it. Reported, lazy quarrel, finally sent off. We booked for four nights. When we arrived on the first day, we were told that there was no room available. After long negotiations, we found a temporary hotel that was dirty, shabby, smelly, had no elevator, was small, and would not give refunds. I could speak Chinese the next day. When he arrived, he made arrangements to return to his home. The outside environment of the hotel is okay, the room is small, no one cleans the room, and there are small red ants. The breakfast is Western food, which is okay, and the room price is not low. The first three pictures are of temporary hotels.
Original textTranslated by Google
6/9
Response from Property: Thank you for taking the time to share your feedback with us.