It's a long and intricate story, but essentially - when I returned five weeks later to resume my apartment stay at Dream Nepal, they not only had given my booking away (to a higher bidder, even though I'd confirmed the week prior), but informed me that they had made a mistake and that I owed money from the weeks prior when I had checked out. When I said I would not pay, as I didn't remember what I purchased (over the course of 24 days) five weeks before, and that they had given my booking away unethically, they proceeded to hold the suitcase I was storing there as ransom. Four hours over two days with the police, with the owner (Gyanendra Lama) telling them he would show up and then ghosting, the officers determined that I did not owe the money and that Ganesh (concierge) and Suman (manager) could not lawfully withhold my belongings. Not only did I not receive an apology for my booking being given away and having my belongings withheld, but my and the police officer's time was deliberately wasted with no-showing and, after having arrived half an hour late to the station, Ganesh proceeded to change the details of his and Dream Nepal's accounts in front of them (which was the deciding factor that I owed no money - Dream Nepal had nothing to stand on... except incompetent book-keeping and bald-faced greed). People do not report to the police because the victim needs to jump through so many hoops for a semblance of justice, and everyday corruption and generalized unfairness/money-grabbing has become painfully common. I was shocked by this experience. Much of the confusion and "mistakes" made on the part of Saroj (a former employee) and the current employees was due to lack of communication via addictive, distractive personal cell phone use on their part while working. It's insanity to check someone out and then ask them to pay for a mistake on the hotel's part five weeks later. It's immoral to give someone's booking away and only tell them when they arrive and claim it was a "mistake" when, the reality is, they gave it to someone on *********** who was paying more. It's next level grotesque to gaslight and blame the victim of one's mistakes and subsequent dehumanization to deflect from one's own shame and complicity in a corrupt system (the larger problem is clearly with Gyanendra, who owns several properties on the block). The room was great. I wanted to come back to it because it was quiet and comfortable. The service was lackadaisical at best (often being served the wrong thing or needing to call several times). The corruption, in the end, was forefront.