LaSpa

Located near the seaside, the accommodation provides stunning ocean views and easy beach access. Guests praised the diverse and delightful breakfast options. The facilities include a spa, swimming pools, and fitness center.

Came on a Saturday to visit friends who stayed here for lunch (I've stayed here many times myself over the decades, last a year ago) and decided to go to the spa before, and also went to the beach. Great, beautiful location and a warm sea with an empty beach - very nice! Then the spa experience - wholesome, kids and families but not loud, great water temperature, all spotlessly clean, and wonderful outdoor pool and the best onsen (strangely underused) in Tallinn. Five points for each! But the restaurant situation is terrible. Wicca, the accoladed one on the first floor, is now permanently closed for lunch, as is the restaurant Verde which is also upstairs. But open for breakfast and dinner. So we were forced to eat downstairs in a very drafty, cafeteria-style place with a steady march of conference attendants walking through, basically a mediocre lobby restaurant. You need to order at the bar; even if in a wheelchair (that happened to someone else), you're supposed to get your menus yourself! If you sit down and wait, you wait forever, as nobody will tell you. The food itself - after ambiance and service are one point - is surprisingly good, if not really "good". I'd say three points. The steak was just too tough, but altogether things were credible. But EUR 10.50 for a small glass of street wine and EUR 7 for fries (not great fries) is, even for Tallinn, a ripoff. This was a gastro destination once; for lunch, I can only say, best bring your own sandwiches and eat at the beach. Which is great, as is the spa.

On my trip to Estonia, I stayed in three hotels: Sagadi Manor Hotel and Hotel Kentmann in Tallinn. I was really satisfied with the first two hotels. La Spa was supposed to be the highlight of the trip, being the most expensive and highly praised hotel. The room rate reflected this expectation. However, La Spa was a disappointment. We were given room 1412, which had industrial views. The balcony door couldn't be kept open due to noise from some machinery on the roof. We managed to change rooms because of the noise, though to a lower-quality one. The hotel reception staff didn't have the authority to offer any compensation, despite the room being marketed as much better than it actually was. We only received a business card with an email address to send our feedback. The email didn't work, and we couldn't send any pictures. The hotel's email just kept returning an error, stating that the delivery failed. The view from room 1429 was just as bleak as the one from room 1412. The toilet was broken and kept running, but closing the door made the noise bearable. La Spa promised more than it delivered. The beds were at least comfortable, but feeling deceived doesn't offer much consolation.