Delta Hotels in Kelowna

Everything is good. The service is too bad. And this check-in and check-out time is really not normal Must check in after five o'clock and check out before ten o'clock The point is that this hotel will deduct money randomly! Be careful not to choose this hotel But I feel that this ghost place should be very difficult for anyone besides me to book this hotel with Ctrip. The view of this hotel is very nice. The pool is also very beautiful and big The service is really bad and it's a rogue level I drove from Banff to the hotel which drove for more than four hours and arrived at 10:30 in the evening. Then when I checked in, I told me to ask for a deposit of two hundred Canadian dollars for the pre-sale right I gave her a credit card. Then I took a look at my online banking. More than 320 detained... I asked him what the other one hundred and more were. I didn’t admit it to death. I showed him the voucher. She saw it for five minutes and told me that it was indeed the detained by their company, but she didn’t know what it was. Then I went to the room and started. I was entangled with Ctrip until about 1 a.m. and didn’t even go for a swim. I originally booked this hotel for swimming. Then I told me to give me a reply at 9 in the morning. I woke up naturally at 8:30 in the morning. Wait for the reply. Then tell me The hotel did not deduct my money. It only held me two hundred.... Then I sent the voucher to Ctrip and asked what it was. Then I went to verify it for two hours. During this period, I asked if I could check out later. I was told that it was delayed. There is a tax of 45 USD and 50 room charge. We must leave before ten o'clock and then at half past ten the hotel will come and drive us away, saying that we will not be delayed if we add money. I also told me that there are new guests who want to check in. I'm really It’s too bad. I asked you if the hotel can only check in after five o’clock? You don’t have to draft a lie? I’m really drunk. The service staff in this hotel are like the bandits. At 11 o’clock, Ctrip came to the customer service and told me to verify it. It’s an extra authorization... I really am Spit up. Since I authorized you to tell me in advance! Say two hundred. I deducted more than three hundred and didn’t admit it at the beginning. At the end, I told me that it was all I authorized. I didn’t have the money to hold for you. It’s just that I didn’t do business like this. I told people to hold two hundred and the result was more than three hundred. . Why don't you hold more than 30,000! Said it would be refunded to me within seven working days. It is one thing to refund to me. Your behavior is wrong. Breaking the hotel’s service policy is simply a banditry logic. If you rob someone of your family’s forcible death, you won’t admit it. In the end, all the evidence is displayed. I told me that it was an extra authorization. So why didn't you admit it at first, you are a broken hotel. It's really annoying. It's a big one! And I forgot to say. Why would you give me a two-bedroom suite for my one-bedroom suite? I don’t understand. Did you sell my room? I rely on Why do I need such a big room? My girlfriend and I sleep in separate beds, right? Vomit really The hotel is dying. It’s the same as the room for an 80-90-year-old man. I’m really sorry to have this hotel. I slept for five or six hours at 1,000 yuan. I was held for more than 1,500... Tour. I vomit. The experience is terrible. I came out to travel and encountered this kind of black spot hotel bandit hotel and encountered this kind of bandit customer service staff.

Very nice, comfortable hotel, affordable, and convenient seat

The rooms are great and full of perks in case you forgot anything. The lobby is full of treats for when you wait to have a meeting! The pool and gym are brand new! The location is a few minutes from the airport and has an on-call shuttle bus! I got a complimentary late checkout and used the facilities until I catch my late flight out! Special thanks to Tushar, while still in training, you certainly know how to provide VIP service!

Very clean room, great staff, and excellent location for enjoying downtown. Indoor pool and hot tub were a nice break. The room had a mini fridge (for drinks and leftovers) and a microwave and single cup coffee maker (ask for extra coffee pouches). One side faces the main road through town and might be a little loud for some folks, the other side is on the alley (still a decent view). some rooms face the lake and the park. Parking cost $15 per night but is handy and fairly secure.

I stay here when I come to visit family, and usually, it's great. This time I'm not feeling the love No mobile key available - had to phone to ask where it was. Hotel did not reach out to advise it wasn't available although there had been known Issues Asked for a room on a lower floor one week before reservation and told when I checked in there were none available, which is I believe due to the mobile key not being available on time. Front desk staff not accommodating at all about it. Microwave in room unplugged Stain on the bed Beds hard as a rock I'm probably being a bit picky because I'm used to such a great experience. Pretty disappointed this time but the duck made me feel better

Had a snafu between the off site call centre and Manteo. Front desk supervisor upgraded us on the spot. Beauty suite overlooking the lake. We enjoyed a top shelf lunch in the Manteo restaurant, a fun whisky tasting at the Eldorado, and a great breakfast at the El the next morning with visiting family. Many staff are new but they did themselves proud.

We had a parent end up in the Kelowna General Hospital and also wanted to take time to visit our son in Vernon so we decided to try out the Royal Anne Hotel in downtown Kelowna. If driving, stay on Highway 97 at night, no matter what Google tells you. It is the better route for those that do not know Kelowna. The Royal Anne is located on a cafe and restaurant loaded Bernard Ave. We are all wondering if COVID is over but I can imagine that Bernard will be a busy stretch when the weather warms up. What a beautiful little stretch with 3 cafes within 1/2 block of the hotel and a bakery right across the street! Awesome. SERVICE-0.75: The breakfast is fantastic with pleanty of selection and protein! Seating is plentiful during breakfast. Parking is minimal although free, only about 12, secure, underground spots for the entire hotel. They have overflow parking but do not guarantee the security of your car. Kelowna City Park and its beach are within 3 to 5 blocks, respectively. Staff are friendly but not very accommodating. See room below. ROOM-0.5: The room is clean, well maintained, mattress and sheets in great condition, clean, comfy, thick sheets. Carpet is well maintained and not worn. Bar fridge working. USB chargers are rare. Location of plugs to plug in your own charger are also awkward. Worst issue is that rooms 203, 205, 207, 209 and 211 back onto rooftop HVAC units that hum 24 x 7. We asked to move rooms the next morning and were rejected. Yet new guests were checked in all day long. BATHROOM-1.0: White, thick, fluffy towels. Clean, well maintained tiling. No foreign hair present. Caulking in tub needed a little bit of help and the hair dryer, although in good condition, a little awkward to use if you wanted the ”cool/cold” setting. Counter plug and personal cleaning products the usual; no complaints. ENVIRONMENT-0.25: Humming HVAC unit (but no road noise to be heard!), view of HVAC unit, hallway well maintained.

The hotel is near the airport, the quality of facilities is very high, 5 stars, very close to UBC University, there is a free shuttle bus, there is a supermarket shopping nearby, a little far from the city center, about 13 kilometers. Halfway up the mountain.

Driving from Vancouver to a small town in Banff & quot; Kelowna & quot; Very loving town. The hotel chose Fairfield Inn under the Marriott Group and was satisfied. From parking in a dedicated hotel area to check-in reception It was all very pleasant. The front desk staff's inquiries and questions are very good. There are also introductions to hotel equipment and facilities. The room is tidy and the size of the room is very satisfied. Good. I recommend staying at this hotel in Kelowna. Driving across the street is a variety of large supermarkets. It is about a 10-minute drive to the urban town. The surrounding area is actually very convenient.