Tu Casa Gelidonya Hotel

The hotel is good! Personal is good! Place in the city is good! In fact, we were satisfied with the hotel. The rooms are normal, it will do for budget tourism. But it’s far from 4 stars, not even Turkish ones. We were in early April. The food was terrible. I won’t talk about diversity and quantity. The quality of food was disgusting. This is the most terrible kitchen I’ve ever eaten. Everything was overdried. Not tasty. The soups are terrible from powder in our opinion. In general, at the end of my vacation, I lost 5 kilograms from 65 kilograms to 60 kilograms. The rooms were cleaned once in 7 days. They write that ‘all inclusive’ food is strictly three times a day. The bar is strictly until 22:45. From 23:00 to 00:00 a light snack. The soup that was left from dinner. Well, sometimes there were good desserts. Everything had to be asked. Clean the room, replace the bed/towels/ashtray. The Internet is paid. 27€/10days. There is no own parking lot, but there is enough space nearby. Stunning views of the mountains and surroundings. Do you want a beach holiday? Forget it!!! The road to the beach is through the slings of neighboring hotels.

I stayed here last June with my best friend, we did ask for a twin room but were given a double, when we asked to move we was told a twin room was available but over looked the road so we decided to stay put. We found the staff really helpful, rooms were clean, food was lush, apart from the queue. We enjoyed it so much I am coming back this June with my granddaughter. She has never been abroad before so I hope she really enjoys it as much as we did. I will e mail ahead to ask for a twin room overlooking the pool and, fingers crossed, one will be available. Pat on the back for Tu Casa Gelidonya

The worst two weeks wev ever experienced on any holiday in our lifes. From start to finish one problem after another one. We arrived at 2am and was told there would be some food downstairs for us we went downstairs and there was a large salad bowl with a side of cockroaches.. so we gave that a miss went to shop and made do with chrisps. The first day by the pool a member of staff came round shouting at us because we had brung down the white towels we didn't understand at first then about 20 minutes later came another member of staff explaining we cant bring them down from the room I said to the member of staff I will take them back upto the room when my partner returns from the shop as I didnt want to leave the little ones playing alone in the pool.. while I was waiting for my partner to return the manager herself came over with attitude pulling up the towels from under me and my 15 year old with discusting attitude! The food in the restaurant is discusting its beyond discusting iv never seen anything like it. Breakfast pancakes and eggs comes with flys buzzing around all the food the lids arnt closed so bugs are just crawling all over. The only food we could eat was rice! We was served uncooked raw chicken on three occasions (see pictures) we had to ask for our room cleaned on 5 occasions. Everyday we'd come upto the room to discover 2 towels "we are a family of 6" so everyday we was having to go ask for more towels. The bed blankets on the bed feel like rough towels, blasting music till 11pm everynight there's no settling your children before 11pm, the lamp in our room was smoking if we turned it on. The fridge door was hanging of. The balcony railing was lose and wobbly therfore we never used our balcony. All inclusive drinks came in plastic cups with the last person's lipstick. One night my son got a drink in a glass that was cracked he cut his lip. In the restaurant there was never anywhere to sit i was stood up eating on 3 occasions. My 2 year old everynight ate his tea in his pushchair as there's only two highchairs for the entire complex. The hotel staff favourite russians they are served before anyone else. Entertainment staff are ignerant if you are English. Ladies watch out for the blonde guy hes discusting towards woman rude and grabs you. He picked up our 2 year old and kissed him twice (very strange) there's a kids play area advertised ill include a photo that is also horrendous, never used the main pool as people reserve sunbeds from as early as 6am so we always used the smaller pool. Everyday fighting of swarms of ants and wasps. The smell of cat pee lingers all around the hotel grounds there welcomed onto the hotel and the restaurant so be ready to dine with flea infested ferrol cats everyday. In the day at the small pool you will find the bar staff using there phones or sneaking of for cigarettes leaving you stood upto 20 minutes for a drink. Wifi is 13 euro per device for five days. As a family of 6 with 6 devices needing WiFi

The hotel overall was a medium experience for my partner and I. We went during August. We were quite sceptical by booking this holiday after reading mixed reviews about it. However we’re not too picky so we booked it anyways. The first thing in reviews that you read is that the hotel is full of Russians. Which is true. The hotel does cater a lot more to the Russians than the other guests. For example, there’s several animations during the day like darts and evening shows. But they’re all in Russian…. So my partner and I would go and we’d feel very left out as the animation people would only speak in Russian so we didn’t know what was going on. They would joke around and essentially just speak in russian for the whole game and show so we eventually stopped going to the entertainments as it was just very rude. Then the Russian guests would only speak in Russian, no English!!! The bar staff were only friendly to them and also only spoke in Russian. The Russian guests would push in lines during the dinners and reserve towels all day and claim that they were there all day, which they weren’t. The staff of the hotel came across very rude and again only catered to the Russians. When we arrived at the hotel, we didn’t even hear a welcome or a hello from the reception and felt as if we were going through security at the airport. It was just “passport please” and that was it. The hotel rules were also ridiculous. If you were found taking food or snacks to your room, they would try to fine you €50 for that. Also the WiFi, we had to pay around €20 each for 10 day WiFi connection. (You pay for each device). You would also be fined €50 for taking your room towels to the beach or pool. Instead they wanted us to rent special towels for that , that costed around €10!!! The rooms were fine, nothing to complain about. They were cleaned daily very well. The beach is also just rocks so keep that in mind. There are hotel sunbeds that are just for the hotel guests which is also good. The beach bar is a joke on the other hand. You cannot get any alcoholic beverages from the beach bar, only fizzy drinks and juices. The walk to the beach is also terrible, you are walking through this alleyway in between two hotels that is filled with bins and bin bags, which was a terrible walk with horrible smells. There are shops around the hotel, but the scamming is out of this world. Every shop has a different price and they try scam you with a high price even if you’re just buying a packet of crisps. The hotel shop also has high prices which is ridiculous. So we just went to a shop called Carrefour which is around 7 minute walk from the hotel, which has regular Turkish prices. The food was good I will say. But the queues were crazy. Dinner started at 7pm and the Russian guests would queue up from 6:30pm. There would also be a special dish everyday like kebabs or even shark meat. But because of the Russians queuing up, by the time you got to it, there was none left. So th

I had an amazing stay at this hotel in Turkey! The atmosphere was perfect for relaxation, the rooms were clean and comfortable, and the staff was incredibly friendly. A special highlight was the massage – Jakub, the massage therapist, was truly exceptional. His technique was professional and relaxing, making it one of the best massages I’ve ever had. Highly recommend this place for anyone looking to unwind and enjoy some quality service!